Newest Review: ... to be the right size on the label. A second order for shorts for a holiday took over two weeks to arive by which time I was ... more
Customer cottontraders.co.uk Reviews (12)
by - written on 22/03/13 (Not useful, 12 readings)
I have ordered from Cotton Traders on three occasions over the last year. Once I ordered ten pairs of trousers- all the same style- two pairs were a sixe tto small even thought they were siad to be the right size on the label. A second order for shorts for a holiday took over two weeks to arive by which time I was on the ebach! The third time I ordered from stock a Blazer, a pair of trousers and a shirt. The shirt was out of stock even though the website had siad there were plenty available and the Blazer was still missing a week later so that i did not have it for the funeral I was planning to attend. Their complaints system is also not fit for purpose- requiring ... Read the complete review
by - written on 25/09/12
I'm an electrician & I used to use this company a lot especially for work clothes. I now have to be very selective on my purchase as much of their goods is now of poor quality.I bought a smart styled jacket recently on to find it had a number of flaws relating to poor finish but my major issue was that the sleeves were over 6" too long & I take a long sleeve.I left a review much the same as I've detailed above on their website only to find out that it wasn't posted!! When I questioned this I was told that they would rather sort the issues out on a personal basis!!What is the point of customer reviews if they only show the positive ones?
by - written on 12/05/12 (Somewhat useful, 78 readings)
My daughter and I visited cotton traders store in Huntingdon where she was interested in some cotton tops they had in various colours. Above the stand there was a sign saying 'reduced to £15' (or thereabouts) with a picture of two ladies wearing two different coloured tops. My daughter took four identical but different coloured tops to try on. She came out saying she would have all four. However, when she came to pay she was informed that several of the tops she had chosen were not reduced at all and that only the two colourways shown in the picture were on offer. There was no mention of this on the stand. How unethical!! This surely is a con trick. I was ... Read the complete review
by - written on 29/06/11
Nice clear easy to use website, and really quick delivery. Surprised by the quality of my fleece jacket still in great shape 6 months on. Well recommended 5 star
by - written on 12/03/10
What a rip off!!! My first and last order with COTTON TRADERS.I returned my first order as the clothes were a very bad fit. I would'nt say their clothes were exactly flattering! The order came to £56.52 inc. P&P of £3.99 +38p.insurance (£4.37)It cost me £7.06 to return. Not their fault I agree. I emailed the company and complained about the £11.43 that it had cost me in postage charges. They sent an automated email that inferred that I was a rare customer that had sent their goods back and was unusual for this to happen. Most customers were very happy. Yeah...OK.When I received my refund it was short by £4.37. I telephoned and was told that they do not refund their original P&P which was £3.99 plus 38p insurance. Add all this up and it comes to £15.42..£15.42 FOR ABSOLUTELY NOTHING!!!!BUYER BEWARE!!!!