dabs.com

The very short version is that I had to take them court and they are *still* trying to bully and threaten me - Dabs sucks! The slightly longer, but still short, version is that I bought a Fujitsu-Siemens laptop off them. The DVD drive fell out and they refused to repair it (even blaming me for the damage - without ever seeing the laptop). In the end I took them to the small claims court and won £300 compensation for the cost of the repair plus £30 costs. They are now trying to claim that the court awarded me a 'refund' (right - I would sue for a £300 refund on a £600 laptop, that makes sense) and that I must post the laptop back to them (at my own ...

Dabs have poor customer relations. They will not give out a phone number. You can only contact by email.
I ordered a TomTom with next day delivery.
It took 4 days.
They also use couriers who you can't contact direct.

Dabs customer service is APPALLING - probably the worst I have ever experienced in 11 years of internet shopping. I bought a monitor from them with a 36 month warranty. After 24 months the monitor developed a fault, so I contacted them via their website to request a repair or exchange. The orders history section did not recognize the warranty period and so I had to send an email to customer services to register a warranty claim. After 2 weeks I have still not had a reply from Dabs. I also contacted the manufacturer Digimate, who confimed the warranty was 36 months but otherwise did not respond to my messages. Both companies are now being reported to Trading ...