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Dabs customer service is terrible -  dabs.com Online Shop
dabs.com 

Newest Review: ... problems contacting the management, try these: Mr Neil Catto, director: ncatto@dabs.com Mr S Curry, MD: scurry@dabs.com Mr Matthew Brown... more

Dabs customer service is terrible (dabs.com)

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Member Name: sjfsjf

Product:

dabs.com

Date: 04/08/05 (439 review reads)
Rating:

Advantages: Cheap

Disadvantages: Non existant customer service

I've had several dealings with dabs 'customer service'.

Firstly it is impossible to reach them by phone or any other
method apart from the contact form on their site. It is highly unlikely you will receive a response within a day. When that response finally arrives it will be a meaningless stock response apparently picked by matching a few key words in email but managing to completely ignore your actual question/problem.
So you have to send another message further clarifying what your problem is. Expect another 24 hour wait.

Summary: Some one needs to firebomb the customer service department

Last members to rate this review:
(14 members total)

Foxy-Lady%2Fray1952%2Fluseantom%2FNickycool%2Fkatygriff%2FLizzy8%2F

View all 14 member ratings

Overall rating: Somewhat useful

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Last comments:
Foxy-Lady

- 05/08/05

Welcome to dooyoo :o)
I'd just like to point out that your review has got such a low rating because it's lacking in consumer information. More details would create a more balanced opinion...meaning higher ratings!

Leann e ~ Shopping Guide
ray1952

- 04/08/05

Hi and a warm welcome to dooyoo. Some good info there in your first, well-written review, although a little short. I hope you enjoy the dooyoo experience, as I do. Ray
katygriff

- 04/08/05

Hi, welcome to dooyou. Try to read and rate other peoples reviews and then you will get the hang of it. x

View all 5 comments


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