dabs.com Reviews

I have been an online buyer for ever. I love it it. It works. It saves money and time. Well most of the time that is until you get to Dabs and their partners. Lets take the usual way that most people buy on line. They have a product in mind which they enter into a shopping search engine and then they (at least I do this) look at the ...  Read the complete review

god awful service from dabsgod help anyone who uses this company.the web site lies about when items will be instockwatch what you order from them , they wil charge you even if they dont ship the productcostomer care is non existant , returning goods is near imposablei think im going to end up having to takje them to court to get my money back for one of the items which was a 200£ monitor which arrived soaking wetgood job dabs, il never use you again , and i hope anyone who reads this will follow suit

Product (ASUS netbook) failed after a month. Returned it, asking for repair or replacement. They arranged pickup, which took a week. Heard nothing. After a week I was issued with a credit note, but no email, or explanation. I had to go to my account to find this out. I assumed this was just paperwork, and I would be sent a replacement ...  Read the complete review

Very poor customer service, on the site it said the goods would be in stock in 1-3 days so i thought hey they are £10 cheaper, sounds good. A month later i am still waiting, they have taken money out of my account and there is no sign of my goods, apparently they are still in not stock but wont cancel my order! I am disgusted and will never shop with them again and i urge anyone reading this not to either.

Along with other reviewers I have been duped by the shocking level of customer service at Dabs.com. After placing an order and being told that there were 53 in stock I am still awaiting my goods with no communication and no item in sight. Try calling their customer service line and see what you can expect when you ...  Read the complete review

I bought a DGM LCD TV from Dabs4Work aka BT Business Direct (order ref:SO101471926) just over 12 months ago. Recently, it developed a fault. When I reported it, I was told, to my surprise, it was used stock and only had a 90 day warranty! Dabs (now BT Business Direct) claim it was listed as such but after 10 written requests have failed ...  Read the complete review

Dabs.com is on online technology retailer which recently became a wholly owned subsidiary of BT. For an IT company, Dabs has a relatively long history; the parent company being formed as along ago as 1987. I have been using Dabs for over seven years, buying firstly computer equipment, then as their product portfolio expanded, ...  Read the complete review

I have ordered from Dabs 6 seperate times to date. I think this is enough to give a fair opinion of them now. Of the 6 orders I've made, I've been happy with the service only 3 times. The main problem seems to be communication. Once I ordered an item that was showing as in stock on their site and waited patiently. Over a week ...  Read the complete review

Dabs customer service is absolutely appalling. I would strongly recommend that you avoid purchasing anything from there. I have had several bad experiences with them. They cancel orders if they dont have it in stock and dont bother informing the customer, is just my latest experience. In the past, have received defective goods and it's a nightmare trying to get your money back. Avoid at all costs!

The worst customer service I've ever encountered. Bar none. They are actively obstructive. No phone number is supplied. No address is supplied. One email address is supplied into which emails dissapear as if dropped into a pit. I've had two fault motherboards sent out to me and whilst they've sent replacements they've been dud ...  Read the complete review

I ordered a home theatre system on 2nd december 2008 with it was a wireless speaker module that was free. the order now stands with the home theatre allocated and the free item out of stock.I was informed after numerous promises of recieving stock that they could not send paet order as i had opted for paypal payment,however if i changed ...  Read the complete review

I have been a good customer of dabs and spent lots of money with them. however sooner or later something will go faulty with an item under the guarantee and it is then that you find out just how bad they are. DABS have not "heard" of customer service. they now have my faulty item and my money and they say it will be weeks untill it is resolved. I will never use them again and am please that i have found out sooner then later as i need a new TV . john lewis offeres a 5 year guarantee !!!

I first discovered dabs.com a couple of years ago, when I was browsing the web for a good deal on a wide screen LCD for my PC. I'd previously never heard from them before but when I visited their website, I saw that they had a wide range of very reasonably priced computer equipment like monitors, wireless modems, etc. They also do TV's, ...  Read the complete review

Record of emails I've received: ------------ 7th September 2008 ------------ Thanks very much for your order received on Sunday 7 September 2008. If the goods you ordered were in stock and available, then your order is now being processed. ------------ 8th September 2008 ------------ The lead ...  Read the complete review

The very short version is that I had to take them court and they are *still* trying to bully and threaten me - Dabs sucks! The slightly longer, but still short, version is that I bought a Fujitsu-Siemens laptop off them. The DVD drive fell out and they refused to repair it (even blaming me for the damage - without ever seeing ...  Read the complete review

Dabs have poor customer relations. They will not give out a phone number. You can only contact by email.I ordered a TomTom with next day delivery.It took 4 days.They also use couriers who you can't contact direct.

I have only ever purchased one product from Dabs.com and it was my last. I bought a Creative Zen Vision M for £200 and three months later it had stopped working. The Creative customer support did nothing (but that will be covered in another review), so I turned to Dabs for a refund or repair as I had the right to do. I received ...  Read the complete review

Hi, My first ever review of something like this. I am a reasonably regular customer of Dabs, but this last experience was the final straw. I ordered a LCD monitor and small wireless router and qualified for the free delivery offer they had running at the time. It was ordered and since they held my card details, i had ...  Read the complete review

absolutely apalling service from dabs. I'm a long term customer of dabs and now I'm extremely frustrated with my purchasing experience with dabs.com. The problem is with the confirmation of address by replying a email. I understand address confirmation is important, but why do they need to do it several times for every order with the ...  Read the complete review

Dabs must be the worst online dealer I have ever dealt with. I ordered a tv and the order process was quite straight forward. However, then the problems started. First I received an email the day after my order from Dabs that they could not confirm my credit card and they wanted me to reply with additional details. I replied immediately ...  Read the complete review