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debenhams.comNewest Review: ... looked up www.saynoto0870.com and found the switchboard number 020 7408 4444 and it said to just ask for their Online Shopping Department. I tried calling them twice and each time I was passed to another department and then left on hold for ages. I gave up because there is only so much awful muzak that a person can take. I have checked my bank account and they have refunded the money, so at least that part of their business is efficient and I haven't had the headache of chasing them for my money. I have decided to buy my pestle and mortar elsewhere and not bother asking Debenhams to resend my order because I really don't want the hassle. ... more |
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by - written on 27/11/09 (Very useful, 31 readings)
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I don't normally shop in Debenhams as there isn't a store very near to where I live, but I have used their website before a couple of times and up until now it has been fine. I am on their email mailing list and I received an email notifying me of their Christmas Spectacular sale. I spotted a pestle and mortar set that was reduced from £18.00 to £13.50. This made it cheaper than the one I was going to buy from the Chinese Superstore and since I found a free delivery discount code I went ahead and placed my order on the Debenhams website. The ordering process was simple and straightforward as I already had an account with them, but creating one from ... Read the complete review
by - written on 06/11/09 (Very useful, 65 readings)
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I have used debenhams online many time, usually in the sales when I cannot be bothered to go instore as it is usauly very crowded and ridiculous queues. The website is not bad, easy enough to navigate around because my mum also uses it so when she can use it with ease it is always a very positive factor. My problem with Debenhams.com is that even when I shop at the very beginning of the sale the stock always seems to be extremly limited which really bugs me... I am just browsing away thinking, yet again, I have found a great bargain only to find it is out of stock! Normally on the non sale items this isn't a problem but c'mon online sales are an ... Read the complete review
by - written on 26/09/09 (Very useful, 83 readings)
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I'd decided that for my Mum's birthday I was going to get her a purse, I'd seen the one that I wanted to get and then set about checking for the cheapest price I could get it. I found out that Debenhams were having a sale at the time so I took a look a their site http://www.debenhams.com/ The website is easy to look through and the different categories are easily seen at the top of the web page, when you hover your mouse over these this brings up the different sub-categories for example if you hover over Womens a list will show up and you can then click on shoes which will bring up all the women's shoes they have for sale. There is also ... Read the complete review
by - written on 25/09/09 (Very useful, 50 readings)
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The one thing I knew my boyfriend did want for his bday was some Lacoste Challenge Aftershave (the 90ml one). The price for this in Debenhams and online was £39.99 with a free gift. As I am one for a bargain I searched around the internet for this and found it at different prices with different free gifts. However eventually after much searching I went on to the debenhams website and armed with some promotional codes which Id found I thought I try them to see if they worked. I hadnt really thought much about buying it online because I figured with the delivery charge it would be more expensive online than from a shop anyway, but with my promotional codes I would see ... Read the complete review
by Dissatisfied online customer - written on 21/04/09
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If you are considering using Debenhams online I would suggest you read my review and others on this site that say the same thing. I ordered a £150 jacket on the 10th. The website says delivery within 5 working days. It is the 21st today and it has not arrived. The worst thing is not knowing when (if ever) it will come because emails to their customer services come back with automated replies. Debenhams now offer free delivery on orders over £100. Had I known that this meant you would not know whether Royal Mail or a courier will deliver your order, you would have no way of tracking the parcel (or even that a tracking service is being used) and ... Read the complete review

