dialaphone.co.uk in general

Some good deals, but their customer service is some of the worst I have ever come across. Four months after buying a phone from them I am still having problems with the billing. Everybody says they will get it sorted but nobody ever does. They never call back and you just get the feeling that they don't give a damn. The worst thing I ever did was to buy a phone from them. Keep well away !!!!!

Have you ever bought something then looked on dooyoo to see what others thought of it in passing, instead of doing what I think the normal person would do and look at doo yoo opinions first before buying? This is what I have just done. My opinion is entirely different from the other two people who have written about dial a phone. Which brings me to this conclusion. This being that they wrote their doo yoo on the subject in 2002 which is quite a while ago and that this firm has definately improved by then or that I am extremely lucky and had nothing but good service from them. I expect you have all seen the leaflets through the post and ...  Read the complete review

I have had nothing but hassle from Dialaphone I saw the adverts and thought it was a good deal for me. so i rang them up and placed and order. I am a student so when i gave my term time address they asked for my parents address for credt checking. Fair enough, i though, most people do this as student houses are guarenteed to fail. However, too much information confused them I was sent 2 mobile phones to my parents house, and 1 mobile phone to my student house. I wasn't too pleased with this. so i rang them up to complain. First they asked me why i needed 3 phones! i politely told them that i didn't. they agreed there ...  Read the complete review

**I know this is not a direct opinion as regards to Dial-a-phone's online site but it is in regards to Dial-a-phone as a company, so for the time being I will post this here and have it moved when a more suitable category is added. Perhaps there could be a Dial-a-phone in general, I am sure that it would generate quite a few interesting opinions.** Where do I start? I guess the beginning is the best place, so here goes ............ It was a quiet night in, eyes glued to the computer, all the housework done and children sleeping happily away, then ........ my mobile phone rings. I had no clues as to who would be on the other end of the phone, my ...  Read the complete review