Even before the recent decision by the DVLA to stop issuing car road tax discs, I had been renewing the road tax on my husband's car (which was registered in my name) for many years. Online payments made it possible for everyone with a computer to avoid that annoying once or twice a year trip to the Post Office to get their paper tax disc. The systems were integrated with the MOT records so you didn't need to provide any extra data or paperwork and I thought the system was great.
My husband now has a new car that's zero rated for road tax - it's a titchy little Peugeot 107. He's had it for less than a year and I wonder whether he'll remember when the year is up and whether he'll need to do the online re-registration (or more likely, he'll dump it on me).
My next door neighbours' son had a bad experience and forgot to pay his tax. He says that he never got a notification and that's quite possibly true since he may not have re-registered the car when he moved home. His mum took him round the post office and paid the fee and the fine when the DVLA eventually caught up with him. Sadly she didn't get or didn't keep the receipt and she's now had to pay over £300 in another fine. Her son has mild learning difficulties and it certainly hasn't helped that his memory is poor.
Personally, I find the whole need to go online every 6 or 12 months to process the payments really annoying. I would much prefer that the DVLA get us to set up Direct Debits and take the money automatically but it seems they need us to push the buttons and confirm we still have the car and that the MOT is still valid.
When the gas companies kept cynically putting their prices up their customers had to use less gas to meet the bills. So the energy companies starting increasingly acting as a cartel to push up the prices even more to get back the money they lost from less gas use. Normal supply and demand rules means if your customers buy less of your product you cut the price. Not when it’s a life giving utility they don’t. So when the DVLA came under pressure by successive governments to encourage green car use by tax cut incentives such as the Scrapage Scheme and biofuels use they had a similar problem of how to keep the profits coming in from car and road tax.
Car drivers had seen how the price of air polluting diesel had risen and risen over the years as petrol companies tried to stem drivers getting better mileage deals from diesel in more economical and environmentally friendly cars by hiking the price per gallon. So when the DVLA introduced an incentive for new car owners to buy low emission vehicles so to avoid the first year of road tax they were shocked on juts how many car owners took up the challenge. 70% of new car owners did exactly that, taking a big chunk of tax revenue off the Treasury books with them. New cars that hit below the 130g/Km mark get one year of free road tax and cars under 100g/km pay remain exempt, why you see more and more girly hybrid cars on the road. Incomprehensibly some very nice cars sneak in under 100g/KM, including the Jaguar XE, the Mercedes Benz E220 Bluetec and the Range Rover Evoque. The idea was rich people with vulgar cars were supposed to pay more road tax but this now means older polluting cars owned by the poor will see huge increases. Top Gear enjoyed pointing this paradox out. A report claims that in just ten years time 75% of cars will be exempt from road tax. We all know car taxes generally go into the big pot and not on the roads and so a critical part of the Treasury revenue set to lose two billion pounds per year. I’m pretty sure a rule change is imminent to all so punish green car owners.
To cut costs the DVLA has gone increasingly digital and car owners now expected to renew online with the paper disc no more from October 1st, 2014. If you forget, or did it wrong, you can be ticketed, fined or towed without warning, ever intrusive CCTV cameras able to pick out cars number plates not taxed now. Another big change is that punters who buy a second hand car can no longer enjoy the paid up tax on the disc. The seller can claim back the discount on his next car that needs taxing. That disc must be renewed instantly or else. Additionally, the seller of the vehicle will be responsible for informing the Driver and Vehicle Licensing Agency (DVLA) of a change of ownership, otherwise they could face a possible £1,000 fine. All vehicle owners and motorists MUST find out whether their vehicle was taxed or declared off the road before driving their new car. Its a lot more pressure on a tax payment that simply shouldn’t exist and as anarchistic as the paper disc. Surely petrol tax is enough from record recent highs per barrel.
These things the DVLA would have done under the old system but now passing on the liability to us. We know from experience that most uninsured and out of date disc cars owners do it because the driver can’t afford the insurance and risk’s the fine instead when caught, which is often lower than the yearly premium, which they also can’t pay. The majority of these offenders are now born overseas.
Other problems are these third party websites that offer to help you renew your road tax online and then take a commission when they achieve that, but all they really do is what you would have done online at the official website for no charge. These companies pop up when new government tax changes come in and everyone rushes to renew at the same time, some 6000 an hour for online road tax at its peak. People panic fearing a fine and use the other websites as they can’t get through to the DVLA one.
To calculate your car emissions you can go to the official government website below. A series of box ticking will get you where you need to be. You can also go to a garage and get a test if you feel your car is cleaner than it looks. Paying online is as tense as paying online anywhere else in the hope that you internet doesn’t freeze up or your card gets hacked. Always virus sweep before online transactions as you are increasingly liable for online fraud attacks now. It’s best to know your emissions information before you set about renewing.
===Band and KM rate----- 1st & 2nd year payments===
A -Up to 100g/km £0 £0
B -101-110g/km £20 £0
C -111-120g/km £30 £0
D-121-130g/km £110 £0
E-131-140g/km £130 £130
F-141-150g/km £145 £145
G-151-165g/km £180 £180
H-166-175g/km £205 £290
I-176-185g/km £225 £345
J-186-200g/km £265 £485
K-201-225g/km £285 £635
L-226-255g/km £485 £860
M-Over 255g/km £500 £1,090
i PURCHASED A CAR ON 9TH APRIL,WHICH HAD PREVIOUSLY BEEN CLASSED IN DISABLED CATEGORY FOR THE PREVIOUS OWNER.
PRIOR TO THE PURCHASE, THE LOG BOOK,THE LOG BOOK APPN FORM (V10) & THE 6 MONTHS TAX FEE HAD BEEN SENT TO SWANSEA,BY PREV OWNER.(THE CERT OF INS + MOT WOULD BE SHOWING ON THEIR SYSTEM).
ON THE 9TH APRIL, I SENT THE V5C/2 (GREEN SLIP) TO SWANSEA TOGETHER WITH COPIES OF THE PREVIOUS CORRESPONDENCE,SENT BY PREV OWNER,TOGETHER WITH A V62 FORM TO APPLY FOR A LOGBOOK,ON CHANGE OF OWNER.
ON 12TH APRIL, PREV OWNER HAD A LETTER FROM DVLA STATING THAT THEIR CHEQUE FOR THE 6 MONTHS TAX WAS RETURNED WITH THE V10,BUT NO V5C !
THE LETTER SAID TO RETURN THE MISSING V5C (HOW?) ,MOT(WHY?) & CERT OF INSURANCE(WHY?) + CHEQUE AGAIN.
I WAS CONTACTED BY PREV OWNER,WHO'D TELEPHONED SWANSEA, TO ASK THAT I GO TO MY LOCAL DVLA OFFICE,CHESTER,TOGETHER WITH THE V10(I'D COMPLETED), THE MOT & CERT OF INS, AND PAY THE FEE TO HAVE THE CAR TAXED.
ON 13TH APRIL,AFTER SOME 20 MILES TRAVELLING BY MOTORCYCLE & PUBLIC BUS,I ARRIVED AT DVLA CHESTER.
I WOULD HAVE ASSUMED THAT OVER 1 WEEK HAVING TRANSPIRED SINCE THE PREV OWNER SENT DOCS TO SWANSEA ,THAT SOMETHING RELATING TO THE CAR WOULD SHOW ON THEIR SYSTEM,AND POSSIBLY THE DOCS I'D SENT, ALSO.
I MUST SAY, THAT THE CHESTER OFFICE WAS , UNHELPFUL AND DISINTERESTED IN MY CASE.
I ASKED WHETHER ANYTHING WAS SHOWING ON THEIR SYSTEM,THEY SAID NOT(I CAN'T BE CERTAIN THAT THE PERSON EVEN LOOKED AT THE PC !),SO I ASKED FOR A TELEPHONE NUMBER TO CONTACT SWANSEA.
AGAIN NO HELP!
I WAS INFORMED THAT THE DOCS MAY BE IN THE DVLA OFFICES, BUT COULD TAKE 4 TO 6 WEEKS FOR THE V5C TO BE ISSUED (TO PREV OWNER OR ME ?).
i CAME HOME & FOUND A TELEPHONE NUMBER FAIRLY QUICKLY FOR SWANSEA.
I RANG TO BE TOLD THE SAME INFO, THAT IT COULD TAKE 4 TO 6 WEEKS,BUT TO SAVE TIME ON A "SECURITY CHECK" WITH PREV OWNER,BY THEM SENDING THE INFO SWANSEA WOULD NEED ,TO SPEED THE MATTER UP.
I CONTACTED THE PREV OWNER & THEY AGREED TO SEND THIS INFO TO SWANSEA.
TODAY IS 1ST MAY AND NO INFORMATION FROM SWANSEA TO EITHER PREV OWNER OR MYSELF. HAS BEEN RECEIVED.
I CANNOT FIND WORDS TO EXPLAIN THE FRUSTRATION THAT DEALING WITH THESE EMPIRE BUILDERS CAUSES!
IF IT WERE POSSIBLE,I 'D BE GIVING A MINUS RATING !
The DVLA do many things but this review is on the tax disc refund system when you sell/scrap/sorn your car.
I recently sorned a vehicle intending to fix it up, as it came with 6 months tax on it i sent the disc back for a refund.
I have done this before and had a cheque in the post within the month.
However this time after about 4 months I had almost forgotten about the figure. Only to receive a letter stating the details on the refund form did not match those they had on record. Now I know they did as I had the V5 which is double checked and everything matched. So I contacted DVLA to state this was their mistake and they not only didnt apologise for the hassle of or the fact I had to spend however long on the phone but they stated it was too late to do anything about it as the disc was by this time technically in its last month meaning there was nothing yet to refund.
I was fuming they had not only got the paperwork wrong but it was them that took months to get back to me therefore it was their fault that there was no value left to the disc. But I was left with little more than a 'tough'.
What a joke, not only did I get nothing back on the disc but it cost me in time and postage, phone calls etc.
Never have I had such an issue but I was so appauled at this the fact I didnt even get so much as an apology I wanted to inform other people.
DVLA stands for 'The Driver and Vehicle Licensing Agency'. They are the UK Government in charge of driver and vehicle databases. Their offices are located in Swansea. Through databases they are able to keep check on unpaid taxes, congestion charges etc.
I've always been completely satisfied with the service I've received from the DVLA. Although initially it seems quite expensive to get a driving license, the fact that you can change your name and address for free, and the added fact that when you pass your driving test they will change your provisional to a full license for free makes the prices quite reasonable. They do charge small fees if you lose your license etc but this is the case with most things in our day and age.
When I have lost my license counterpart and also when I have moved addresses twice I have received my new license and paperwork within the space of a week and a half. After passing my driving test my full license arrived in the post in five days! I think that they offer a fantastic service considering the amount of paperwork they must receive.
The DVLA also offer a service where you can chose your own private registration number (providing somebody else hasn't already been allocated it!). The service is reasonably priced to suit various different budgets. As with my licenses my paperwork for this arrived within a week with clear instructions of where I needed to take the paperwork to and exactly how to fill in the relevant details.
Being quite a forgetful person I also like the fact that the DVLA send you a reminder that you need to pay your car tax (vehicle excise duty) more than a month before it is due. This enables you to find all the documents you need in plenty of time. If they didn't do this then there would be a lot more people getting in trouble with the law for not paying!
People who receive points on their driving licenses are actually given the points by police and magistrates- DVLA merely chase up licenses that haven't been sent in as requested.
I have always wanted to like the DVLA and always hoped it would be a great service, however I much have been dreaming!
Everything I have done to do with the DVLA over the past year has been such a hassle. At the moment I am in the middle of trying to purchase a new car - sounds easy enough - and buying a new car should be a lovely experience and I am sure I should be a little be excited.
Well unfortunately that excitment has worn off. In order for me to drive my new car away with a private reg plate on VW needed to send off a transfer form and obviously get the car taxed. Apparently this usually takes up to 10 working days. I thought this was fine - 10 days of exciment looking forward to getting my new car. 20 days has now passed.
I know I should probably be contacting the DVLA now to find out what is happening and why it is taking so long, however I find their staff seem to have the worst customer service and telephone skill I have ever come across and I will get annoyed even more.
I recently used the DVLA website to apply for a tax disc, and this is the first time I have done so.
I was very impressed.
As soon as the Tax disc reminder came through the post, all I had to do was go online, to the DVLA website, then enter the reference number on the reminder.
The website was able to check all my insurance and MOT details on line and all I had to do was enter payment details.
There was a £2.50 charge for using a credit card, but this was no big deal as it had saved me a great deal of time and effort.
I used to have to dig out my insurance and MOT certificate, then head to the Post office, wait in long queues for my Tax disc, but now all I have to do is enter the reminder number and its done!
The tax disc arrived in the post just two days after, and the service was really quick and efficient.
I now do all my families tax discs online and would recommend it to everyone.
It saves so much time and is fast and secure.
Good work DVLA!
I passed my driving test almost 10 years ago and haven't really had too many dealings with the DVLA. Apart from moving house a couple of times and having to send my licence back to them to change the address, which to their credit was a seamless and quick process. However the one major thing I want to bring to peoples attention is the possibility that you may have to renew your licence in the near future. Even though on he back of your photo card it says that your licence expires when you are 70, there is also a license valid from section 4a and licence valid until 4b on there also which only lasts for 10 years. This means that if it is past the valid date then you could be fined up to £1000 for driving without a valid licence. To really annoy people it is going to cost you £17.50 to renew your card!. This fiasco has come to light a decade after the first batch of photo licences was issued in July 1998 As I doubt there is much that can be done about this it is another example of a scheme to earn the treasury a few extra hundreds of millions!
So please everyone check your licence expiry date as it may have expired!
The DVLA - well the number plate department!!
Where to start - when I was 16 years old I thought the DVLA were the best people in the world, why you ask because I was less than a year away from getting my driving licence, and they would provide me with my freedom. Which they did.
Since then however my opinion has changed slightly. For my twenty-first birthday I got a personalised number plate. It's great, I love material things although appreciate the things around me, like friends, family and the security I get from them when I need them. I am in no way an airhead, I have travelled quite a lot and totally appreciate where I come from and that a personalised number plate is not really important in the grand scheme of things but hey I wanted one.
Anyway, I had a car for 4 years before getting my number plate, then my mum and dad paid to sort it out and get it put on my car. I thought this was great, the number plate cost in the region of £500, not small change.
The DVLA however are a load of money making scam artists (and I apologise to those who work there, I can't stereotype but.............) it costs money to have a number plate put on, this used to be £80. I brought a new car about 18 months ago, so I then had to pay £80 again to get it transferred which in turn delayed me getting my car by 2 weeks because they couldn't manage to sort the paperwork out and then ended up sending it to the wrong place.
Since then I have decided to sell the car I have, but I need to sell the car before buying another. So I have to pay £105 to put the number plate on retention (which is only for a year) if I had wanted longer it would have been £135 for 2 years and I didn't even look at longer.
If this retention then runs out, the DVLA will reclaim my number plate, the plate that cost my parents in excess of £500 - I do not think so!
It is awful how they sell you a product, then charge you to use the product then treat it as you are renting the product.
All in all it's a scam and an expensive one at that. I hate it when I feel conned and I certainly do now.
What really gets my goat is the fact the DVLA scam master must think those people with personalised number plates have the money to pay - well we don't!!! I wouldn't even mind if in some way it reflected on me but tax prices and the number of pot holes are still extremely high. But I suppose all this money they collect from charging extortionate amounts on numbers plates is just paying for their advertising budget - who cares if they have a machine that automatically tells them when tax is out of date, it didn't make a difference when one of my delightful neighbours dumped their car in the parking bay outside my house, untaxed for 4 months!!!
When I passed my driving test back in 1999 I got one of the new photocard style licences that came with a paper counterpart, as they were introduced in July 1998. I found the photocard licence useful to carry around in my wallet as I don't look my age and would inevitably get asked for ID in pubs and clubs.
However, I didn't realise that the photocards expired after 10 years as the photo needs to be renewed! Luckily my brother sent an email to my whole family, warning us that if the photocards weren't renewed then it was an offence carrying a maximum £1,000 fine!
Well I couldn't check the expiry date on my photocard as I'd recently lost it, but I still had the paper counterpart and it said my licence was due to expire in April. The rest of my family all have the old paper licences so they didn't have to worry about renewing them.
My licence had my Dad's address on it, as that's where I used to live, so the DVLA sent a letter to me there with an application form to renew my licence. However, I also received the same letter and form at my current address (not sure how they got this address but at least they're thorough!). I received these letters 2 months before my licence was due to expire, so I think the DVLA did quite well to send them out in a timely manner.
So I filled out the application form by ticking the relevant boxes and giving details for why I needed a new licence:
* photocard renewal
* lost photocard licence
* change of address
The application form was quite easy to complete as they give you a booklet that explains all the sections of the form. I had to send it back with an up-to-date passport size photo and the paper counterpart of my licence. I also had to send them a cheque for £17.50, which covered the fee for the privilege of getting a renewed licence. Obviously I was reluctant to give this money to the DVLA, which people have been calling a 'stealth tax', but my Mum pointed out that it was only costing me £1.75 per year until I needed to renew it in another 10 years. However, this was easy for her to say as she had an old paper licence and wouldn't need to get it renewed!
Anyway, I sent off all the paperwork and a few days later my Dad told me I'd received a letter at his house from the DVLA. He opened the letter for me and it said that my application had been rejected as I needed to send them form 73A. I had no idea what this was as I'd sent them all the paperwork I had in my possession. Luckily I met up with my Dad shortly after he'd received my letter so he passed it onto me, but it might have been a story of inconvenience if my old address had been a house I'd once rented. The DVLA say that you're supposed to inform them straight away of a change of address, otherwise that could also result in a fine! Ooops!
Anyway, I phoned up the DVLA using the phone number on the letter and a very helpful woman explained what form 73A was. She looked up my records on their system and it said that a few years ago I'd reported that I'd lost my paper counterpart which was issue 72A and so they'd issued me a replacement, which is 73A. I had absolutely no recollection of reporting the loss of form 72A, especially as I had it in front of me!
So the lady on the phone told me to send everything back to the DVLA with a covering letter saying I'd lost the paper counterpart issue 73A, which I did and just over a week later I received my new photocard licence and a new paper counterpart (sent to my current address - hurrah!).
I think it is quite cheeky of the government to make us pay for a renewed photocard licence every 10 years! My fiancé is glad he didn't listen to me when I told him to get a photocard instead of carrying around his old paper licence, which is literally falling to pieces!
Hopefully this review will make people aware about the expiration of the photocards and make the renewal process a bit easier.
Summary and Useful Info:
* If you need to check the expiry date on your photocard licence, then it will be the date next to 4b.
* It is the photocard and not your actual driving licence which expires, so you will not have to retake your test.
* For paper licences issued before July 1998 there is nothing to worry about - it's just the photo on the card that needs to be renewed and if you have no photo then nothing needs to be updated.
- The application form is called D1.
- The paper counterpart to a photocard licence is called D740 and has issue numbers such as 72A, 73A and so on.
- The cost of renewing your photocard is £17.50.
- Changing your name or address on your photocard is free.
More info can be found at: www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/index.htm
PS. I just realised this review makes me sound incredibly disorganised as I have lost so many things! I swear I'm not normally that bad, but it's hard to keep track of things when you've not had a permanent abode! (^_^)
Whilst the online road tax renewal facility has been very useful in the past, I recently had to declare a vehicle SORN because I had no other option. When I came to renew the tax, I found that due to a delay in effecting a cherished number transfer the year before, the donor vehicle was not taxed from the date I requested but from the start of the following month. This was purely the DVLA's decision and it didn't make any sense because both the MOT and insurance were effective from an earlier date. However, I didn't notice what they had done until recently when taxing the vehicle. Of course, the site wouldn't let me tax the vehicle as both the MOT and insurance were due to expire before the new tax disc was due to start. This meant that I could not renew the tax online even though the other items were not even due to be renewed yet. So I was completely stuck and due to a problem with the vehicle which hadn't been used on the public roads since August 2007, I was not able to get the MOT renewed quickly enough. Had I been able to renew the tax disc without these items, I could have taken my time to get this work done but instead I was landed with another mess due to the inadequacies of this system. I now have to go through another tedious procedure to MOT and tax the vehicle in due course even though it is still unlikely to leave the garage. It will also not be taxed when it goes for its MOT test! Naturally, I would have preferred to tax the vehicle and do the other jobs at my leisure. I think I am responsible enough to know that I cannot use the vehicle without insurance and an MOT! However, it appears that this 'Nanny State' does not agree!
I really hate the DVLA, they are useless I am having to pay a £40 fine because they have not updated their records and I SOLD THE VEHICLE CONCERNED!!I am really unimpressed, why is it society always targets the weak easy catch peopleThey have a chaotic system and I will never have a vehicle in my name again
This review was originally posted on ciao, several weeks ago, but given the problems I had with the service (explained below) it would be helpful to repost it here also.
So today I had to call my former work place again to see if my tax disc had been delivered to them, and after I spoke to my old workmates and the DVLA themselves I decided it was time to tell other people about the terrible service I have recieved from the DVLA.
As happens to many people I didn't have chance to go to the Post Office when my road tax was coming up for renewal, so Iogged on and used their website. The process itself is simple, you need the 16 digit reference they send you through the post, the car must also be insured and have a valid new style MOT. Got those ok next you have to enter the 16 digit number and your car registration number, they use these to check that you are taxing the right car. Finally once they have confirmed that the car is insured and MOT'ed you get to choose which Tax option you want 6 or 12 months. Enter the required payment details click enter and its done. All you have to do now is wait for the disc to be delivered, and in my case wait and wait some more.
4 WEEKS after making the application my tax disc hasn't arrived, and 4 phone calls later I'm no closer to getting one.
The first excuse was 'Oh it's a military address, I'm not sure we can post it there' To which I reply, well in that case you officially don't recognise the address so why could I register the car there, and the address was just fine when you demanded more of my hard earned cash for the new disc! So with the promise of a second disc I left it.
A week later I am still waiting so I call again no excuses this time, just an apology and a polite request to wait for a few more days, and keep my car off public highways. Well see thats kind of a problem, as I'm moving in 2 days time, but I'll minimise my use of the car. But while in a car park (the car was there less than 5 minutes) I get a ticket.
So call 3. Now I'm angry, I have a £60 fine to pay due to someone elses inability to post a piece of paper, which as any reasonable person would say is a simple procedure. So I ask nicely to speak to the highest ranked person in the call centre, nicely explain my situation. and get told 'Well we aren't responsible for your ticket as we told you not to use the vehicle' Forgive me how many people do you know that can not use a car for nearly 3 weeks? I'm lucky I live on the camp I work at so only use the car once or twice a week at most! So 3 weeks after I have paid for a tax disc they expect me to pay a fine which is equal to the cost of the disc because they haven't managed to get a disc to me. Being by now angry, I tell them they'll be hearing from a lawyer and hang up.
Then finally I call again 4 weeks after I paid for the disc and after 4 converstations I get told 'Oh well we cant send a third disc out, but if you're moving change your address and we can send one to the new address. But changing your address can take up to 4 weeks. But we can have one waiting for you at your local DVLA office if thats any good. But don't use the car on public highways'
Well actually thats no good to me what so ever. I now live in a village 25 miles from the nearest supermarket and the nearest DVLA office is in Maidstone, and of couse is closed at the weekends which would be the only time I could possibly go to collect it,and even if I could go during the day the public transport wouldn't get me back in time for work.
So I have been in touch with a lawyer, who thinks I should be able to get them to pay my fine (not holding my breath but it's worth a try) as it was as a direct result of them not providing the service they should have. And I am most likely going to be waiting for 4 more weeks before I get the disc, thats 2 months after I bought it, 1/3 of the period it is valid for and totally unacceptable in my book. And if all goes to plan about the same time as i leave the country and move to Germany, but I can't get a refund until I send the disc back to them.
While the online retaxing service is a valuable tool and am sure the problems I've had make me a minority they have destroyed any confidence I had in any government agency to provide a service any way other than face to face, and is leaving my already tight financial situation even tighter as more more ticket and I wont be able to either renew my insurance or alternatively put fuel in the car.
But as the adverts tell you the computer knows everything so why do we need a disc displayed any way , surely untaxed cars could just have fines sent out say weekly until the tax is paid, give us one less reason to hate traffic wardens and traffic cops when the problem is one that the innocent (I say innocent because if I had the disc it would be displayed) driver is trying to solve (as in this case).
The whole situation makes me think it would be almost worth declaring SORN and driving with no insurance. Illegal and most likely to result in alot of fines, but then the way I feel at the moment I could happily run up alot of tickets, move to Germany and forget about it (how long do they keep things on file? Am sure I can avoid coming back until then, and if need be could get a job in Iraq or Afghan, am sure they'd not come looking for me there!).
So look out for the update in 4 weeks time as to whether I have finally recieved my tax disc.
Well have posted the change of address documents but 4 weeks later it hasnt been changed! So I cant get a disc delivered.
Edited on 10th May
I have finally got a tax disc but this is now 9 weeks after I initially paid for one and is only because I went to the Manchester office and waited in the queue for an hour before I was seen by an advisor, now maybe its just me but when its busy only having 5 people working seems somewhat lacking. But I digress, after having called the DVLA the previous day I was told that going to the Office would be no problem, but when I did see an advisor she had to call the Swansea office to get them to confirm I had paid for the disc, this took the best part of another hour!!!!
Also as told previously to post my registration document to change the address I had done, and waited almost 4 weeks in the hope that the newly addressed document would land on my doormat, It hadn't. So while in the manchester office I had to fill in yet another form to request a new registration document - but this has cost me £25 as they claim I have lost the document and this is a replacement!
Overall the service I have recieved from the DVLA as a company has been atrocious, they want you to pay up and will fine you for not doing yet even when you follow their rules they fail to uphold their end, in doing so causing extra stress and hassle which noone needs. Not to mention that I have been charged to change an address because they failed to let me know that the document had not arrived/ processed in the time limit THEY set for it! This is a charge I can ill afford given my now unemployed status.
Recently I had the good fortune to purchase a white Mercedes Benz 190e and thought that such a magnificent car deserved a personal number plate. My first port of call was the adverts you see in the Sunday papers and I was able to find a really nice number which suited me and the car!!! The price looked ok so I called the company to make further enquiries and was informed the on top of the price was Vat and the DVLA 80 quid fee! Not such agood price now. I decided to check out the DVLA website and discovered the same number was available from them direct, at the same price but inclusive of vat and registration fee!! So if you want a nice plate for your dream car, go direct to the DVLA and save yourself a fortune!!!
Number Plates:-A nice Earner. This is only a short opinion but you might find it useful,I did.I was out having a drink with a friend,(as you do)and he happened to mention that my number plate was the same first three letters as his which I thought nothing of until he told me he had just sold it for £200. So I took his advice and rang up a company called Speedy Registrations,I told them my registration number and they said if they could sell it I would receive £200,so I said I was interested in selling it. They sent me a form basically saying I had given them the go ahead to advertise my number plate for sale.A month or so went by and I had forgotten all about it until I got a letter through the post saying they had sold it and it would be three weeks before I got my cheque. All I had to do was send them my Log book,Tax disc and MOT Certificate,they in turn sent me a small disc tp put in my Tax disc holder telling any friendly Traffic Wardens that my disc was with the Licensing Authority. I sent it all off to them and three weeks later I got my new Log book and new Tax Disc with my new registration number,the number plates I had to get made myself but it only cost me £10 and I got my cheque for £200 three days after the log book arrived so I ended up with a profit of £190. I know we get attached to our number plates,I had a blue escort many years ago and I still have the number plate in my shed,so tell me would you sell your number plate if you got the chance or do any of you have a special registration,please let me know your views on it.