Newest Review: ... it.When I got it home I noticed a mark on the gloss white surface and phoned to inform them of this. I was delighted with the response as t... more
Wonderful service from Dwell.
Member Name: transam
Advantages: Large stock of modern items
I recently ordered a Uno large white stacking drawer for use in the conservatory from the Trafford Centre branch of Dwell and arranged to collect it.When I got it home I noticed a mark on the gloss white surface and phoned to inform them of this. I was delighted with the response as they said how sorry they were and arranged an immediate replacement which they delivered without charge, the mark ,by the way must have been during manufacturing or shipping as it was really well packed.The Uno stacking drawer is beautifully made and finished and will make an ideal unit for storage of items which normally clutter up the space in the conservatory.Overall my current and past experience of dealing with Dwell has been really first class as the very obliging staff both in store and delivery make shopping at Dwell such a rewarding experience enhanced by the superb range of quality modern furniture.
Summary: Top class company,great staff and service