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£7.45 Best Offer by: ebuyer.com See more offers
252 Reviews
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    252 Reviews
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      23.01.2015 17:07
      Not Helpful
      (Rating)

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      Thanks

      Had an issue with our account/profile and Suzanne Byrom resolved quicker than I could type a second email thanking her for looking into it for us!

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      19.01.2015 18:12
      Not Helpful
      (Rating)

      Advantages

      • "Simple customer service"
      • "Fast replies"
      • "Fast replacement sent at no extra cost"

      Disadvantages

      Perfect, can't fault it!

      Ordered from ebuyer 5 times and I can't fault it! Every time I've contacted ebuyer they've made me feel like a valued customer and the customer service has never failed to fix whatever I've been having a problem with.

      I recently ordered a £1 SD card reader but when it arrived the casing was smashed although the product still worked. I contacted ebuyer and I was helped by a customer service representative called 'Suzanne Byrom'. I was told to send some photos showing the damage, so I sent some over and they sent out a replacement free of charge with next day delivery!
      Ebuyer has to be my favourite site to buy PC equipment from, insanely good deals paired up with an excellent customer service team.
      Would recommend to anyone and everyone. 10/10

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      12.01.2015 10:23
      Not Helpful
      (Rating)

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      Disadvantages

      great returns

      excellent returns team

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      06.01.2015 14:12
      Not Helpful
      (Rating)

      Advantages

      • "Easy to use"
      • " good value for money"
      • Cheap

      Disadvantages

      • "plastic-y looking"

      Great customer service!

      Great service from Ebuyer (Rebecca Anderson). Product arrived quickly and the customer service from Rebecca was quick and helpful and saved me a lot of time. Will be using again.

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      07.11.2014 19:31
      Not Helpful
      (Rating)

      Advantages

      • Friendly
      • helpful
      • Quick

      Disadvantages

      Quick and happy to help

      Bought a GTX 970, couple of days later a promotion was started for a free game with the purchase of a 9xx graphics card. E-mailed asking if I could retroactively get in on the promo and I was sent a code for my free game in a matter of hours which was great! I buy a lot of my electronics from Ebuyer, never had a problem.

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      04.11.2014 14:11
      Not Helpful
      (Rating)

      Advantages

      • "Huge range"
      • "Great prices"

      Disadvantages

      Great eTailer

      Had a pre-order for a gtx970 graphics card, price dropped before it was in stock, difference refunded no problems and received next day even though I picked "free postage, up to 5 days" excellent customer service

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      31.10.2014 12:59
      1 Comment

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      I would use ebuyer again.

      I had a problem with a Wowcher redemption which caused my untold worry. Wowcher said the voucher had been redeemed, ebuyer said that they had not received it. Eventually I managed to contact an ebuyer, namely Suzanne Byrom and she couldn't have been more helpful. The issue was eventually resolved and the product arrived the very next morning. Thank you so much Suzanne you're a star!

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        15.08.2014 11:05
        Very helpful
        (Rating)

        Advantages

        • "Late ordering"
        • "Free next day delivery upgrades"

        Disadvantages

        great online shop, don't listen to the bad reviews

        I have been an ebuyer customer for years & had a few occasions where they had let me down or were slow to respond to enotes.

        I am happy to report that has changed.

        When I was buying an Nvidia Shield tablet as a gift I was worried I would not get it on launch day, when I raised an enote asking if my goods would be delivered I got a reply within the hour & even better the customer service agent stated they would keep an eye on the order to let me know if there was any issues.
        To her credit she did, I got warned that due the supplier stock shortage part of my order wouldn't be complete, when I asked at 6pm that night if the majority of my order could be shipped. I got a reply with 15mins showing that this had been done & my order is on the way.

        A real good example of excellent communication & great customer service

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        11.08.2014 18:36
        Very helpful
        (Rating)
        1 Comment

        Advantages

        • "Cheap prices"
        • "Good customer service"

        Disadvantages

        From my limited experience i received a good price and good customer service.

        I bought a new laptop after my old one broke, for the spec i was after ebuyer offered the most reasonable price for the delivery time i required (I needed it within 1 week).
        I ordered it on the Saturday and on Monday evening they sent me an email which i did not get until Tuesday night since i had no laptop. As it turned out i had made a mistake when ordering as my delivery address and billing address were different as we just moved house and i forgot to change my address on the card i'd paid on.
        Using saynoto0870.com I called their local rate number on Wednesday and spoke to someone who was very helpful after i told him i needed the laptop by the Friday (initially free delivery but now after the order was cancelled by them it would be more expensive). He offered free next day delivery if i replaced the order.

        I replaced the order and got the laptop on Thursday. All in all i was pretty happy with the service since it was my mistake in the first place. The only improvement would have been if they had called my phone to tell me they cancelled the order cos there was a chance i may not have received the email in time.

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          06.08.2014 18:06

          Advantages

          • "Excellent helpful customer service"

          Disadvantages

          I buy all my computer components from ebuyer and they always have everything i need

          After accidentally ordering the wrong item the gentleman from Ebuyer couldnt have been more helpful, item replaced and refunded with no difficulties, i would not hesitate to recommend ebuyer.

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          06.08.2014 17:54

          Advantages

          • " excellent customer service."
          • "very helpfull"

          Disadvantages

          An excellent supplier that always has what i need and have always been very helpful.

          Accidentally ordered the wrong item but Luke couldn't have been more helpful, i buy all my computer parts from ebuyer and would recommend them without hesitation.

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          25.07.2014 10:25
          Not Helpful
          (Rating)

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          Will always buy and recommend eBuyer.com to the people I know.

          I had a problem with a monitor and eBuyer.com customer support, they were very good and clear in helping in getting the issue resolved quickly. So yes I will always buy and recommend eBuyer.com.

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          18.06.2014 12:00
          Not Helpful
          (Rating)
          1 Comment

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          I call that Great service!

          Ordered some items late Sunday afternoon and they were delivered by close of play the following day (Monday) The prices were all competitive and the order process easy to use and accurate.

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            13.05.2014 12:32
            Not Helpful
            (Rating)

            Advantages

            • "Quick Response via Email"
            • "Good Customer Service"
            • "Fast Delivery"

            Disadvantages

            Great service, I must admit.

            No problems at the time of purchase and delivery of the product. Damaged a part of the product while installation and requested a spare. Efforts were made to find the spare and sent within a week of request without any extra charge.

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            25.04.2014 11:04
            Not Helpful
            (Rating)

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            We would recommend E buyer for future orders

            Order for Blaupunkt tv went through quickly, took free delivery, arrived fairly quickly, had a job following Yodel for actual time of delivery, and they actually delivered it without warning, not E Buyer''s fault, good job we were in.
            All e note''s answered by E buyer regarding time of delivery were prompt and helpful, also when we were hunting for a tv advertisement we had heard on Talk Sport,at a good price, they were most helpful, but in the end chose a different model than the one advertised.
            So, we have found E Buyer very efficient, very helpful and would buy from them again.

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