

by - written on 03/05/13 (Very useful, 32 readings)
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---When I first heard of Ebuyer--- I first heard about Ebuyer about 2.5 years ago when I stumbled across it while curious about how much it would cost to upgrade my PC. ---When I first used Ebuyer--- I first used Ebuyer about 2-3 years ago when my brother wanted a new motherboard to replace his current ... Read the complete review

by - written on 02/05/13
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I been a customer of ebuyer now for about 12 years,I have no complaints about a most helpful and reliable service what few problems there have been have always been dealt with in a most helpful way, and always with a satisfactory outcome. I always make ebuyer my first port of call and have rarely purchased items elsewhere, I have much confidence in the ebuyer service.

by - written on 02/04/13
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After a great deal of deliberation I ordered a Buffalo 2TB external hard drive form ebuyer. I compared prices with a number of retailers, and even looked on ebay at similar models. However the item from ebuyer was very competitively priced, and came with a 2 year guarantee. It arrived well packaged and in a very short time, and was soon up and running. I'll certainly be back!Thank you

by - written on 28/03/13
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I ordered a pc at 4pm yesterday and chose the free delivery option and the goods arrived the next day at 7:30am , couldn't believe it ,absolutely amazing,I have been shopping on the internet for years and this has really impressed me.

by - written on 15/02/13 (Useful, 40 readings)
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You should avoid them at all costs, their prices are slightly lower than some other places, but you will pay for them with the most terrible customer service imaginable. I bought two disks from them, one arrived broken, the other was a fake. So I tried to send them back. They have the most painful and slow returns process, its almost ... Read the complete review

by - written on 01/02/13
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I ordered a laptop and carry bag from Ebuyer.com at 1835 on 30 January 2013. I opted for free delivery with an understanding of delivery within 5 working days. The following day (31st) I went out at 1300 and, on my return home at 1505 there was a card, left by Parcel Force, having tried to deliver a parcel. They had kindly taken it up to my local post office. I was in possession of my new laptop and bag by 1630!!What service! I am so impressed, although I shouldn't be as I have ordered from Ebuyer.com on a number of occasions and have always found their customer service to be of the highest quality. I have recommended them in the past for their competitive pricing, and customer service, and will certainly be doing so again!!Many, many thanks.

by - written on 25/01/13, updated on 28/01/13 (11 readings)
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Just bought a compatible Canon camera battery (NB-5L by Maxram) from Ebuyer in fastest time ever. Rang to ask for battery spec and spoke to Rhys Wilkinson who was very helpful. Decided to order yesterday at lunchtime on web and was delivered this morning's delivery. Also, Ebuyer had emailed a birthday perk - 'free delivery voucher' - ... Read the complete review

by - written on 06/09/12 (Useful, 165 readings)
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Please, under NO circumstances buy from Ebuyer, the worse company I have ever had the misfortune of dealing with... I have received the most awful customer service imaginable from Ebuyer. I recently bought a £500 Acer Aspire laptop which worked fine for a few weeks until I placed it on my desk one evening and woke to find that ... Read the complete review

by - written on 15/08/12 (Useful, 51 readings)
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I have used Ebuyer.com for various different things. From buying a birthday present, to buying a cup. Up to now, I have never been let down by the guys over at Ebuyer! You cannot beat them, simple. They stock thousands and thousands of electronic devices. From servers, to headphones and computers, to picture frames. All of ... Read the complete review

by - written on 24/04/12
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Placed an order before 11pm and requested next day delivery for the extra cost. Was notified by e-mail and online that the order would arrive the following day, therefore made plans to stay home to take delivery of goods. Was not made aware during the purchase that my order was delayed due to ebuyer processing payment the following day. goods finally arrived 4 days after placing order. Following conversations with 5 different customer service representatives I was unable to be reimbursed with my delivery cost despite additional advice and reassurance from the office of fair trading that I was well within consumer rights. Ebuyer refuse to take responsibility for the efficiencies of their online system as it is unable to detect whether or not payment has been received; therefore giving misleading information to the customer regarding delivery times. will not use service again; beware of 11pm cutoff means 10:30!

by - written on 10/01/12 (Useful, 114 readings)
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I used eBuyer for the first time just before Xmas - and it will be the last time. The delivery was slow, and the item I bought proved faulty. Not a problem I thought - just return it. Most online firms are well up to speed on such things nowadays. Not so easy with eBuyer. Emailed them - to be given a phone number. But on ... Read the complete review

by - written on 08/08/11 (Useful, 120 readings)
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I've come to this section of dooyoo after a recent eBuyer purchase. Before this purchase, the stream of bad reviews might really have surprised me, as my experience of them was limited to 3 or 4 purchases in succession about 3 years ago. I found them a bit slow, but otherwise OK - and their stuff was very keenly priced. But ... Read the complete review

by - written on 30/06/11 (Useful, 81 readings)
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Good Point - order arrived on time, (Paid extra as required urgently.) Bad point - goods were damaged Worse point - Had to deal with customer service Even worse point - E buyer accuse me of damage Informed e buyer within minutes of opening packaging that computer monitor was damaged ( scratch on screen ) ... Read the complete review

by - written on 23/02/11 (Useful, 175 readings)
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ebuyer - on-line computer/electronics supplier Firstly I'd like to note that the items were at least delivered on time, which you would expect paying £12 for next day delivery. I recently built my own pc and got parts from ebuyer, one of my prize items was a neato blu-ray player for £33 by far not the most expensive ... Read the complete review

by - written on 09/02/11 (Useful, 71 readings)
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The prodcut I odered was faulty. I'd only had it a few months but eBuyer refused to deal with the complaint, referring me to the manufacutrer. The manufacturer in turn said the product was from 'outside their service area'. The Sale of Goods Act would back up th enotion that the contract is with the supplier anyhow, but eBuyer ... Read the complete review

by - written on 06/11/10
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They are not giving any bonus for late delivery. - they are late in 99% deliveries. Never buy Saturday delivery as you will receive package on monday.( this is their marketing lie) Sometimes you have to wait weeks before they accept your payment or they will get a goods for you.Please be aware of this shop!!! Customer service useless.

by - written on 29/08/10 (Very useful, 90 readings)
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I ordered a Dual 32" flatscreen, recordable HDD drive television from eBuyer just over a year ago. I had had the television for a few months, when the remote broke. Due to the brand, and the fact that the tv wasn't fantastic, eBuyer had stopped selling the television. So I rang them up to say that the remote had broken ... Read the complete review

by - written on 27/07/10
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Regarding my online shopping experience with eBuyer. I have never had a problem with this company and I have only good to say about them. Been buying from eBuyer for many years and have only needed to phone them once, it was a minor issue concerning a product price change. I had bought a product for about £110 and a short while after the price dropped. EBuyer very kindly let me have the product at the new lower price. Now that is what I call excellent service.

by - written on 30/04/10 (Useful, 73 readings)
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ebuyer is a major online electronics retailer. They have a massive stock in a number of warehouses all over the uk. They have branched out with a new website which includes forums and social networking to bring customer loyality and more regular traffic. They have video demo's of new products and user reviews The prices are ... Read the complete review

by - written on 07/04/10 (Very useful, 137 readings)
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I was tipped off to this site by a guy from work. He told me he had bought some very good products at quite low prices. Security: I was a bit anxious about buying from the site as I am quite cautious about where I enter my card details. But the site has a number of "safe shopping promises" that explain that it ... Read the complete review
