Delivered a faulty frame and after 3 months of extremely frustrating communication, refused to offer a refund. Sadly, this was probably the worst customer service experience I've ever had.

Ordered a frame and mount from [link removed], which is also owned by ezeframe.co.uk, so it's essentially the same service. The mount was a wildly different colour to that expected. I asked if it would be possible to order another mount in a different colour and was told the delivery cost would be the same as that of the frame and mount (£6!) I told them I appreciated the mount colour was not their fault but then I was dealt with in a rude manner. I made a complaint via PayPal, which was rejected but then they emailed and also threatened me not to complain via PayPal! Unbelievable. Avoid.

I love art and I have lots of prints all over the house, I'm also a keen photographer and I also like to have some of my better pictures on display but I've always found that the most expensive part of the whole process is not the buying of the prints or the printing of the photos but the framing. If you have pictures to frame in standard formats you might be able to find some cheap frames online but if the pictures are of odd or unusual sizes getting frame specifically made can be very costly. I'm constantly looking for a cheap, reliable, high quality framing service and just recently I think I've found it, ezeframe.co.uk. This online site offers four ...  Read the complete review