“ Flying Flowers consists of both an off and on-line flower service where the prices shown include delivery. „
I am terrible at remembering birthdays, even if I write them on the calendar, so last week when my sisters 37th birthday was coming up I decided to send her some flowers. Now I could have had a walk in to town and used the local florists national flower delivery service but to be honest the miserable weather made me more inclined to put my feet up with a cuppa and Google my flowers by post conundrum.
The first sponsored link that came up was www.flyingflowers.co.uk. Keeping up my lazy theme I clicked on the link and was very impressed with the look of the website, it looks modern, professional and very eye catching with its banner of "delivering beautiful blooms for over 30 years". I browsed through the front page of pictures of arrangements and out of all of them the Lemon Sorbet caught my eye as it looked summery and fresh.
Each bouquet comes in three different versions posy, standard and indulgent. I chose standard as it was the one pictured and I thought it looked about the right size containing five yellow roses, four white Alstroemeria and some Gysophila. The standard bouquet cost £15.99 including free first class delivery. Once I had chosen my bouquet I had the options of adding a ribbon £0.99, a bear £3.99, a box of Thornton dessert chocolates for £3.99, a box of Thornton Continental for £6.99 or a cake for £4.99. I chose no extra gift as I thought the bouquet was nice enough. I then clicked on buy now and that took me to a page where I could see an over view of my order and the chance to enter any discount code I had. Luckily I had found a code on www.myvouchercodes.co.uk that was valid so entered it and got 10% off.
I then clicked checkout where it brought me to a sign in or register page, as I was a new customer I had to register, this was a quick and painless process, and I just had to provide and email address and invent a password. After registering with the site I had to enter the address to which I wanted the flowers delivering and the date I wanted them to arrive by, then I put in my address as the billing address, as I am now registered these addresses will be saved on the site for me to choose from next time I order. I then was able to choose the message I wanted on the gift tag, you can choose a set one or type in your own. Now that all that was out of the way it was time to pay, I paid with my debit card, but they also accept credit cards. The site offers to save card details securely but I declined this as I would prefer to enter them manually each time I shop. The site also uses verified by Visa and MasterCard secure code for extra peace of mind.
Payment went through quickly and an order confirmation was sat in my inbox within minutes.
I had ordered the flowers on the Thursday to arrive on the Monday, so I was very surprised to receive a message from my sister on the Saturday thanking me for the flowers. She said they were beautiful and was very pleased as they would be open for her birthday.
So all considered my laziness paid off, I ordered a beautiful bouquet for my sister for a reasonable price that arrived a bit early.
The website is very well set out and extremely easy to use, you can choose flowers by occasion, price or colour. The pictures on the website are beautiful and clear the option to add extras like a ribbon or a box of chocolates is easy to access There is a customer service number available for if you would rather phone your order in or if you encounter problems ordering.
The flowers are available for next day delivery at a cost of £3.99 or same day delivery for £6.99 provided you order before 3pm on weekdays or by mid day Saturday, which is handy if you are extremely forgetful.
In conclusion this was a quick and easy way for me to order a thoughtful present for my sister who lives in Norwich (I live in Chesterfield) without having to put to much effort in myself. Although they are not the cheapest flowers by post website, the fact that the flowers were delivered well in time for my sisters birthday and were lovely and fresh, I am already planning on using this website again for my other sisters' birthday and for my mothers' birthday. As a thank you for ordering with them I was given another 10% off code.
Thank you for reading.
Review of www.flyingflowers.com
Just before Christmas, my mother spotted an advertisement in her newspaper for the Flying Flowers company. The company were offering Christmas floral arrangements, delivered in time for the holidays, for £18.99, including delivery. She showed me the advertisement and asked if I thought it would be suitable as a gift for her sister. As she is housebound, buying gifts is not easy for her and she tends to rely on catalogues for this type of shopping. I have tried to interest her in shopping online, but like many elderly folk, she is nervous of using a computer and prefers to use the telephone.
I read through the advertisement with her and although I thought it a little expensive, we agreed that it would be to my aunt's taste and Mum decided to place her order. The arrangement was in a ceramic vase and consisted of a very tasteful arrangement of seasonally coloured flowers.
My mother tried to phone through her order but after several attempts to get through, she gave up as the lines seemed to be constantly engaged. I re-read the advertisement and saw that there was a web address so we decided to order online. I fired up my trusty laptop and set it up so that my Mother could see the site. We had a browse around the site before we placed our order.
==**The Site-What it sells, prices and navigation**==
We were both very impressed by the layout of the Flying Flowers website. It is very visual, with beautiful photographs of the floral arrangements and bouquets on offer. The range of gifts and floral arrangements is vast, they have flowers and plants for all occasions. Prices start at around £9.99 for a flowering plant in a basketry planter and go up to £180.00 for 12 bouquets, one each month for a whole year. There are also gifts of a non floral nature available such as luxury food hampers.
The site is very easy to navigate around. There are several different sections to the site which are very interesting to read through.
Here you can find lots of information and flower trivia. Did you know that Hull is the most romantic place in the UK with more flowers purchased than in any other city for Valentine's Day?
I particularly liked the Flower meanings and Zodiac flowers and plants sections. This cause great hilarity (at my expense) when my mother noticed that for my birth sign, Gemini, one of the recommendations was the cactus. Well, I am known for being a bit prickly, I suppose!
The site has a search section where you can select the colour of the flowers you want to order, or the price you wish to pay or the occasion the flowers are intended for, i.e. Christmas, birthday, anniversary, get well, sympathy, thinking of you. You select your options and the site's search facility quickly brings up a suitable selection of floral gifts within the specified criteria.
You can also add extras to the basic gift, such as a box of chocolates or a teddy bear for £3.99 each or opt to have fancier ribbons for an added 90p.
The site has all the usual features one would expect, such as payment options, terms and conditions, FAQs, contact information and so on.
To order, you first need to register with the site. This is a very straightforward process, basic details of name, address, email need to be supplied and then you create a user name and password of your choice.
Once registered it was on to the ordering section.
For us, this was easy as we had an order code from the newspaper advertisement.
I typed in the order code from the newspaper in the search box and the site uploaded out choice very quickly. We were able to see the arrangement more clearly and the photography was excellent. The description was clear and concise and my mother decided that she would definitely order.
The arrangement was described as consisting of :- 14 red standard carnations, 5 red spray carnations, 2 gold painted ruscus and 3 hard ruscus.
(I must admit that I had no idea what ruscus was so 'googled' it for the sake of my review and found that it is a foliage shrub from the Ruscaceae family. The young roots of the shrub can be boiled and eaten like asparagus, the stems are widely used in floristry nowadays and in the past, the roots were brewed into an infusion used as a herbal remedy for the treatment of urinary problems.)
We duly ordered the arrangement and the site then took us on to the delivery details page. This was fairly involved as obviously the site does required full name and address details of the recipient.
On this page there is an opportunity to type a short personal message to accompany your flowers.
The buyer next has to chose a delivery date. We were presented with a range of dates and chose to have the gift delivered between the 22nd and 24rd December.
The next section encountered is the payment page. Flying Flowers accept all the major credit and debit cards and Paypal. It is a secure site and payment information is not held by the site.
We completed the payment for the order by debit card and an order number appeared on screen.
A few minutes later an email confirmation arrived in my account.
The order was placed on December 11th, so in plenty of time before Christmas.
About a week before the flowers were due to be delivered, we suffered very heavy snowfalls in our area. The region was pretty well cut off for several days with blocked roads and severe icy conditions. My aunt, the recipient of the flowers, lives fairly rurally, in a small village around six miles outside of our town, so my mother began to worry that her Christmas gift would not arrive.
Her concerns were groundless as on December 18th we received an email from Flying Flowers, they advised that although their company was based in Jersey, our order would be delivered by a local florist.
On December 22nd, my mother received a phone call from my aunt thanking her for her flowers. She was over the moon with them and my mother was pleased to think that they had been delivered on time.
==**The Product and Conclusion**==
I visited my aunt on Christmas Eve and saw the floral arrangement for myself. It was magnificent! The flowers were in perfect condition, beautifully arranged and the whole display was actually better than I had expected. It was at least eighteen inches high and my aunt had given it pride of place on her hall sideboard.
The carnations had a glorious scent and all the flowers looked remarkably fresh considering my aunt had already had them for 2 days and they were in a centrally heated house. I felt that the ceramic vase was a little bit boring, it was a totally unremarkable cylindrical shape, however being plain white, it did not detract from the actual flowers, which I suppose is the main objective!
The flowers had come with a very comprehensive leaflet detailing care of the arrangement. Had I thought ahead, I could have taken a few photographs of the flowers for this review, but there again I didn't know I was going to write it then!
My aunt said that the florist had parked on the main road and walked the length of her lane through the snow, to deliver the flowers. I appreciate that this was nothing to do with Flying Flowers themselves, as the florist who made the delivery is acting as their agent, but this kind of customer service really is to be commended.
All in all, I consider my experience with the Flying Flowers website and company to be completely satisfactory. The website was a pleasure to use and the service received was second to none. My aunt was very happy with her flowers and my mother is now coming round to the idea of internet shopping!
I have noticed some negative reviews about Flying Flowers and feel my experience was a very positive one. I appreciate that the company uses local florists to produce and deliver their orders so therefore perhaps the service is only as good as the florist in your area, but based on my experience, I would definitely recommend Flying Flowers.
Oh and if anyone wants to know, Edinburgh is listed on www.flyingflowers.com as the least romantic city in the U.K.!
Thank you for reading.
©brittle1906 December 2010
N.B. My reviews may be found on other sites under the same user name.
I have been using Flying Flowers since I was 7, when I saved up all my pocket money for months and had to make my Mother wait outside the Nationwide while I paid in all of my change and asked for a counter cheque for £9.99 payable to Flying Flowers to treat her for Mother's Day!
My mother and Gran regularly send each other flowers from Flying Flowers, have have done for well over a decade now. It isn't Christmas until they each send a receive a festive bouquet with red carnations and gold foliage!
Flying Flowers offer a wide range of bouquets. Many include standard postal delivery via Royal Mail in their selling price, however recently they have extended their range to include some courier bouquets. Clearly these are significantly more expensive, but are useful when you need a guaranteed delivery date, or when Royal Mail are striking and you don't want your flowers to be wilting in their sorting office for days on end!
The mail order flowers arrive in a large, rectangular polystyrene case, which protects the flowers from being bashed about in transit. They also come with a little gift card, on which they will print your message. The packaging does a good job of protecting the flowers, as neither my Mum nor Gran has ever had a bouquet arrived damaged in all the years they have been receiveing them.
Flying Flowers now have a website, so as well as ordering by post and phone you can now order online. In addition to flowers, they now sell personalised teddy bears, helium balloons, plants, baby baskets, and even personalised chocolates!
They have a very good customer service team, and on the odd occasion when my Mother has had to complain due to the flowers being incorrect or being of poor quality, they have immediately re-sent the order.
I will continue to order from Flying Flowers in the future, as they a company that I trust to deliver a high quality service. They do not offer as wide a selection as Interflora, but they come without the hefty Interflora price tag!
For anyone on a limited budget or wanting to save a few pennies on ordering flowers, I would thoroughly recommend having a looking at Flying flowers's website. They have a wide selection of bouquets at very competitive prices, and have a very helpful and friendly customer services team who would happily answer any queries you may have.
I have used Flying Flowers by phone and through their website before. The advantage of the website is that you can see what you are buying before you click and it's quite a simple process. There's a really interesting section all about flowers if you look under customer services too which might help you choose the ideal flower for the person you wish to deliver the gift to. It includes information about birth flowers, anniversary flower and the meanings attached to different flowers which can influence your choice well.
The site is easy to navigate and the ordering process is quite simple - having used the company a few times i would stress to people that with the flowers by post option you do need to allow a two day time frame for the delivery so if you want your flowers guaranteed on a certain day you would need to choose a courier bouquet (which are more expensive) or for example if you definitely want it there for the friday put down thurs/fri delivery - otherwise it could arrive on the fri or sat.
Delivery is free and generally i have had no problems with them and i have also sent to the USA before. The only trouble i did have was when they could not recognise the address and i had to then call up the call centre to organise delivery.
The call centre is a national rate call i believe so it's best to try and do your ordering online!
I would recommend signing up to receive email alerts and catalogues as you can get some really good offers!
I serched on internet how to send a flower to my friend who is an old lady living in another city of the UK for her 95 birthday. The google led me to flying flower website.
I searched the website and found one I really like. Then I registered to be a member of it and continued to do the next steps.
I should say it's a little more works than I thought . I provided my personal information and my friends address. I booked the delivered day , one day earlier than her birthday.
On my friend's birthday, I got a call from her. She thanked me for the birthday card I sent her, but she didn't mention the flower. I didn't know what happened. I worried a lot.
On the next day, I got a call from my friend. She just got the flower, two days later than the delivered day I booked.
I was unhappy to get the information like that.
I think timing it very important for this service. If a company could not provide service on time, I think the service must have something wrong.
After a week, I received a email from flying flower .they wanted me giving a comment about their work. I replied as I'm not totally happy with it. It's two days later than the delivered day I booked.
It's the end.
No answer from them until now. Now I can get their promotion letters almost every month. Without opening them I throw them to recycle bin.
Flyingflowers.com is a company that I have used on a number of occasions for many years.
They provide fresh flowers in bunches, bouquets, pots, arrangements etc depending on availability and time of year.
1. Postal Flowers
Flyingflowers cheapest way of delivering flowers is by the postal service and this can take a few days but you are able to specify a couple of days when its suitable for delivery.
Prices for this service starts at around £10 for the carnations.
2. Courier Flowers
Are more expensive but you can specify the day of delivery and they do a next day service.
Prices for this service starts at around £30 for a standard bouquet.
For both the BY POST & COURIER flowers there is a huge selection of bouquets available and for every occasion.
3. Other Gifts
Which can be ordered and added to your flowers (at an extra cost) include chocolates, balloons, teddy bears and wine.
4. Plants by Post
Is another service they now offer with a lovely selection of indoor and outdoor plants in baskets and pots.
They also provide an additional service to deliver hampers, champagne, wines and new baby gift packs.
This is most conveniently done on the internet but also by telephone or postal service by filling out a form.
You are also able to put a personalised message for your recipient which is then printed on a card and put with your order.
My experience of Flyingflowers has been an excellent one. I have ordered by all the means listed above and each time my order has been handled effectively and efficiently.
All orders have been received by my recipients in excellent time.
***Quality of the Products***
Every single person I have ordered flowers for through this company have always complimented me on the standard and delivery of the flowers.
They have been delivered carefully in tact in a strong and durable cardboard box.
All of the flowers have been in excellent condition and in buds. They have lasted for a minimum of two weeks with some carnations that I ordered for my mother lasting nearly 4 weeks.
Plan ahead and order the postal flowers, they are MUCH cheaper than the courier ones. The quality is excellent and they are very reasonable in price.
They often have offers on of extra 50% or 100% flowers for only a few pounds more so keep an eye out for those.
When you have ordered from them once you will receive their updates, catalogues and special offers.
Fresh, excellent quality flowers guarenteed -everytime, I might add! Flying flowers - the UK's favourite postal flower service. Is based in Jersey, and offers delivery of flowers to both the UK and internationally. I was fortunate enough to visit their base about 6 years ago, and you can see the flowers growing and the packaging area. The scent from the carnations in the greenhouses is wonderful. Since our visit, my mother orders flowers from here frequently, and they always arrive in excellent condition and as fresh as ever. A month ago, I wanted to purchase some flowers as a means of thank you to a friend. I searched the internet, without even giving flying flowers a thought. The prices on other sites were absolutely disgusting. No way was I prepared to pay £40+ for a bouquet of flowers! Even the supermarkets were quite expensive for something that were likely to be dead in a week I then spoke to my mother and she suggested flying flowers - so I had a look on the web. The prices were a lot more reasonable(ranging from £10.99 to £40+), and I personally knew they would be of good quality. The website was simple to use, but I must admit that you are a little limited to choice of bouquets - the bouquets are very simple but very nice. There are often special offers available on the website where you can save money or get 50% more flowers which I find great. Some of the pictures on the site can be a little decieving - I am sure that they bulk out the flowers in the picture a little, but I was prepared for this - I am sure the other florists on the net do the same. Still the flowers arrived on time(you get to select the day of delivery on site) to my friend in excellent condition, and she was very pleased with them. I will certainly use them again! Top flowers flown in from Jersey!
I used them to deliver a bunch of flowers to my girlfriend on Valentines day. The flowers arrived at lunch time and they were great quality...not the dried, half dead variety that are sometimes delivered by other firms. The price was also extreemley good (esp when compared to InterFlora). However, a little warning, they do not state at what time they deliver on their web site...you can only choose a day. This would not be so bad but they say that it could be anytime between 8:00am and 7:00pm, I don't know many people who would be in the same place between these times. Anyway, most flowers arrive around the mid day mark so I guess itsjust worrying about nothing. Highly Recomended.
I've been a regular shopper at Flying Flowers since spotting the banner here on dooyoo just before Christmas. The main thing that keeps me coming back is the price - Their bouquets start at less than a tenner and for twenty five quid you can buy something really impressive from the five star selection. At that price I can afford to spoil my mum with a fresh bouquet every month which is exactly what I have been doing. On the down side, the selection isn't huge, they usually have somewhere between 5 and 15 different arrangements, most of them featuring carnations - which is what the company specialise in so that's hardly surprising. The selection of arrangements often seem fairly samey and all seem to be mixed colours, although they did have some stunning red and white displays for Christmas and Valentines Day. On the plus side, the quality has always been superb. The flowers are despatched in sturdy but attractive boxes to ensure the flowers don't deteriorate at all during the airmail delivery process. They arrive just before they reach their peak, meaning that as soon as you arrange them in their vase they burst into full bloom giving a glorious display that lasts for weeks and weeks. The first flowers I bought from this site arrived on the 23rd of Decemeber - a lovely mix of carnations, lillies and gysophilia for around £18. Mum was delighted with them. They were split into three vases over Christmas and they stayed looking fresh and attractive throughout the festivities. In fact it wasn't until early February that the final few carnations drooped enough that Mum could bring herself to part with them. That's definitely very good value for money. The site is very easy to navigate and includes the option of enclosing personal messages along with every order - you can even send the flowers unsigned for Valentines day or to surprise a friend. It does take a while to complete all the detail
s, but there are features like postcode look-up to make sure it's not too arduous and it prompts you every step of the way. Delivery is free so you know exactly what you're spending. You can select the date you want the flowers to arrive on so you can order for birthdays and anniversaries well in advance and you can amend or cancel your order at anytime before it's despatched if you change your mind. You also get handy email reminders to let you know your order is on it's way. Normal deliveries are 'within 2 days' of the date specified, Five Star are guaranteed to arrive on the specified date. So far all the flowers I have ordered have arrived either on the day I picked or the day before - I've not yet used the Five Star service. All in all, the site is pretty much unbeatable and well worth a visit if you want to make someone's day.
I have used Flying Flowers before,originally by snailmail and by telephone ordering. I had received their Christmas brochure and intended to order a gift from them in anycase when I came across their banner. so I thought I would save some time by ordering from their website. Sadly it took me about 20 minutes of registering, selecting (even though I already knew what I wanted) and paying, not to mention confirming. It really was a bit long winded compared with picking up the telephone and getting it all over and done with in a few minutes. Also particularly annoying was that despite the brochure saying that Christmas orders by phone must be received by 18th December to guarantee Christmas delivery, the website tells me that Christmas delivery is not guaranteed even though it was only the 12th December! And it does not tell you this until the very final part of the 20 minutes of filling in forms etc. One small bonus is that the cost of the flowers I have ordered has been reduced by £1 compared to the brochure. But will I get them by Christmas or be in the doghouse if they do not arrive!!