Description:Furniture123.co.uk offers a wide range of contemporary and traditional furniture for the home and garden.
Newest Review: ... dissapearing into the distance over them hills singing happy Polish songs having successfully delivered our bunk bed. We ... more
Customer Furniture123.co.uk Reviews (43)
by - written on 28/11/13 (Useful, 43 readings)
OMG! I wish we had read the reviews of this company before ordering from them.. Last weekend we ordered a bunk bed (clearance stock for £160 ) - we were eager to save some money on a bunk bed and this seemed like a good deal with free next day delivery guaranteed we order it with delivery for Tuesday. Took a day of work to stay in for the delivery. Panther turned up and delivered the item with a couple of Polish and Hungarian men which couldn't find the place on their Tom Tom. After a few hilarious phones calls with the driver's mate trying to find us "Please, where are you?? You not on Tom Tom, I know not where you are, Tom Tom not find you, we be 20 mins" (90 Read the complete review
by - written on 01/09/13, updated on 28/09/13 (Somewhat useful, 54 readings)
Recently purchased a wardrobe from Furniture 123. It arrived with a broken back panel. I phoned to advise of the damage and was told I needed to submit a photo, showing the damage. i did this and asked for confirmation that the photo had been received. This confirmation was received via an "E-Form" on 21/08/2013. At that time I was advised that the returns department would be in touch within 2 days to advise on a replacement. I indicated that I would be happy for them to simply order and deliver a new back panel. after that it all went quiet. On Friday 30th August I phoned the company for an update. I was told that they hadn't received the photograph, however . Read the complete review
by - written on 31/01/13 (Somewhat useful, 207 readings)
I ordered a dining table and chairs set as our table is no longer big enough for us I found furniture123's website and thought it was a great deal so proceeded with my order they took my money immediately and told me my order would be delivered in one day, however in reality that did not happen on the day delivery was supposed to of taken place I decided to check on the website to make sure my item was on its way to receive an email stating it was out of stock how would I like to proceed with my order ? I asked for a full refund which I was told would be in my account in three working days. Three days later nothing emailed them again told there was a system problem it .. Read the complete review
by - written on 14/12/12
I ordered and paid for a sofa bed (at some serious dosh outlay!) on 14th November. Money was taken but after that no contact bar a few advertising emails. I have emailed so many times to try and get a delivery date but no-one bothers to answer. I contacted Nectar as I went through their site but they say try the trader again. You call the number and it tells you to go to the website and go to contact us link. Absolutely ignorant. Then I saw all the reviews - oh dear!! Trading Standards to the rescue
by - written on 21/02/12
I ordered an electric recliner chair from Furniture123 last Friday. According to their website I was supposed to receive it the following Monday (i.e. the following working day). When it did not arrive I got worried. When I looked up the comments made on Dooyou I got REALLY worried. However, it arrived on Tuesday, just one day late, and in very good order. Not bad at all.