AVOID (gadget-asia.com)

Member Name: redevilz

Product:	gadget-asia.com
Date:	06/11/09 (11 review reads)
Rating:

Advantages: You will have to pay Duty Tax, shipping fee both ways when item is faulty, emails ignored

Disadvantages: Worst online experience, please avoid before you get ripped off

I know that everyone wants something cheaper than the retail price we get on the highstreet, but please AVOID this site. Some of you have been fine, but you may be the lucky ones. This site was on one of the BBC programs. It had alot of complaints and is currently in investigation for selling counterfeits. I'm not sure about the PSPs but the DS are mostly cheap knock offs from China.

If you buy from this site.

Sometimes you will not get your product.

Or you will get a used product, or fake which will break in few days/weeks.

You will be charged Duty Tax.

You will not get any customer service.

Warranty is not valid, because they will argue that you have misused the product.

Return procedure must be completed in 2 weeks, but they will ignore your emails during this period.

You will have to pay shipping both ways to have your item checked and maybe fixed.(this will cost you upto 40~50 Pounds)

I have experienced this and because the company is based in HK
trading standards and regulation don't effect them.

They can do whatever they like.

I purchased a game, which was ok.
However, when I purchased an arcade stick which was faulty,
they will not refund or fix it unless I pay more money.
In the end I would spend double the amount, but they cannot garantee
that the item will not break again.

There are countless horror stories with this site on the web, so don't risk it seeing other people post that it is ok.(It could be the gadget-asia posting them)

Please Avoid!

If anyone want further proof contact me as I have mails which I received from them, with lies after lies and asking me to pay more money.

Summary: Shopping site in HK that takes more money from your pocket than UK shops