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1 Review

Online Shop / Type: Pets / Accessories

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      07.02.2010 16:22
      Very helpful



      This site is definitely worth a look for all your animal and farming needs

      In my quest for a cheaper place to buy my dogs' food online, I found myself in a forum discussing my chosen brand, and came across the name GJW Titmuss. I can't say I was overly excited by the name as it sounds like "some bloke who sells car parts" (for instance), but people were saying good things about them, so I went to see for myself.

      What I found was a homepage far more interesting that the company name, with easy navigation and plenty to look at. As an animal lover, to be met with photographs of all the kinds of animals for which they sell supplies is instantly appealing, and it's also useful that they have chosen to show a constantly-changing adbanner at the top of their homepage with various special offers that are currently available. It was immediately apparent that this site sells far more than I had initially thought, and it has the feel of a family-run online version of Countrywide. Personally, I think this is a great image for this sort of company. It did, however, make me wonder if it would be expensive.

      I needn't have worried. I was able to locate quickly the specific brand of dog food I was looking for through the search facility, with no waiting around for the results page to load, (which I have found with other similar websites). To my surprise, this was the lowest price for this product that I had seen anywhere online and they were undercutting the manufacturer of the product by £5 per large bag. One problem I did find was working out the delivery charge as there is no "Delivery" section, so you have to read the Terms and Conditions, and then you find that delivery is calculated at checkout, depending upon your order. However, when I found that they offer free UK mainland delivery on this item (and others), I was even more inclined to use them. The thing that pleased me the most, apart from the price, was that I only had to order one 13.5kg bag to qualify for free delivery instead of two - as is the case with the manufacturer's website. This is far more convenient in terms of storing the food as well as the outlay. In addition, you can get 5% cashback from this supplier by using TopCashBack.co.uk.

      I was impressed with the amount of product information this company had gone to the trouble of including about the dog food I wanted; even a full list of ingredients was available, although this doesn't appear to be the case with all their dog food products. Someone has certainly spent some time putting all the product information onto the website, though, which does make a nice change.

      All orders are sent via courier, and mine arrived very quickly - within 48 hours. Not only that, but when I opened the packaging, they had included a large dog toy, made up of a rope and two tennis balls, free of charge, which went down rather well with one dog in particular, who played with it all evening.

      This online shop - including its website and service - was far more impressive than I expected, and I will certainly be shopping there again.


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