As a long time customer I rarely have any issues. A reliable place to shop.
The item I received was different to the item I purchased and I can not use it. I sent 2 separate emails to grooves and gave time for them to respond before providing a negative review. I'm giving 2 stars becausethe processing and shipping times were good. It's just a shame I wasn't sent what I paid for.
Ordered No Wow by the Kills, which is usually slightly expensive since it's out of print, but found it for a good price and they shipped it to me right away! Was at my door two weeks later. Probably gonna order from them again sometime!
Everything as ordered, smooth problem-free process
Grooves had a very wide selection of music at reasonable prices that Amazon was not able to match. Shipping times, while not matching the speed of other providers was reasonable and totally acceptable. If they had the product I wanted I would have no hesitation in using them again.
I made a purchase on January 14, 2014 for Lilly Wood Pray in C (CD) and have not received it. For this order, I've received two emails with two different order numbers (536333 and 2899922).
I've tried contacting Customer support via phone and via email, and it's been unsuccessful. Have left countless messages stating my name, order number, and that I have not received my CD.
Am quite disappointed at this point and would like a refund.
Hello! The "Very 1 Girl Nation Christmas (ep)[CD Album]" of 1 Girl Nation is a good one, I like it.
Working with Grooves Inc. is always a pleasure.
Very good product overall and love the quality of the recording... but was very long to wait for...
I was just getting a tad concerned at the delivery time, especially after reading a couple of Facebook moans about non-delivery issues, when when mine arrived all fine. There are always going to be exceptions but seems like they are offering a wide choice at good prices.
Excellent and speedy service+ good packaging ,would use them again.
Fast shipping, excellent packaging, item as described, excellent communication with the seller.
I will definitively buy from Grooves Inc again, it is a very serious seller!
efficient and prompt, even though I changed the delivery address. Thank you for being so accomodating
Excellent service, items arrived quicker than from companies in the UK
Grooves Inc. Online shop for music, movies, audiobooks and merchandise. More than 20 years of experience and passion. Worldwide free delivery on orders over GBP17 (GBP1,70 low order fee for orders under GBP17). The first-class support team responds within 1 working day.