Broadly satisfied . Surprised by the extra charge for a single item which took away from the economy of using Grooves. Had to wait a while for the item to arrive.
I've been using these folks for a while now. The main reasons I keep coming back are the competitive prices and the broad selection of music they offer compared to the competition. I've never had any problems with an order, and my stuff has always arrived in reasonable time for an international delivery, cushioned in their signature bright red packaging.Good music, decent prices, and your delivery even looks nice. Why not?
I was impressed with the updates on the delivery of the products I purchased. i expected a long wait for my product given that it was sent from Europe to Canada. I was pleasantly surprised when it arrived in 1 weeks time and in good condition.
I ordered two vinyl albums from Grooves and they arrived quickly, safely and soundly. Grooves-inc also kept me informed via e-mail throughout the process (for example when the albums had been despatched.) Great service and I'll definitely head back myself and would recommend to others!
I ordered the CD Album, forgot to redeem the coupon code.I sent a message Grooves Inc, cancelled the order and re-placed it by using the discount code.The CD Album has been delivered to my home immediately.I am satisfied with the handling and the speed of delivery.That was very kind of Grooves Inc.
I was very happy to find the CD I had been searching for at a price on Grooves Inc. that was significantly lower than the prices I was seeing in Stateside shops. Even with the (reasonable) shipping costs, it was the lowest price I found. Good job!
DVDs & CDs from Grooves can be cheaper than online retailers like Amazon but the do come with several catches.For example, many titles are "import" versions, so the language option may not be what you are expecting. And whilst they offer free postage above certain spending, you are charge for returns (plus you have to pay for your own postage back - effectively a double whammy). If the product comes damaged (eg. case CD case), they offer a miserable discount of 0,30 Euro for each case. Now, if the CD/DVD was meant to be a gift, you will have to spend more than 0,30 Euro to get each case replaced.Overall, the retailer has a good selection of goods at a reasonable price but it is worth taking the risk of receiving damaged good without much recourse?
I bought 4 DVD's from Grooves Inc which arrived in the wrong language, I had assumed they were in the language I needed and the language it wasn't described at all on the website. If I return the DVD's the cost to send them back plus the fact that Grooves Inc will not refund my separate postage on 4 items leaves me totally out of pocket.
After trawling the shops and the Internet to find Paul Carrack CD I was amazed to find that Groove Inc was the only source which guaranteed a speedy delivery. The business was true to its word and the CD arrived after a few days and was top quality. I will definitely be using them again.
Grooves Inc. Online shop for music, movies, audiobooks and merchandise. More than 20 years of experience and passion. Worldwide free delivery on orders over GBP17 (GBP1,70 low order fee for orders under GBP17). The first-class support team responds within 1 working day.