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grooves-inc.co.uk

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    78 Reviews
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    • More +
      21.08.2015 11:13

      Advantages

      • "Dedicated Stuff"
      • "Good Packaging"
      • "Fast Shipping"

      Disadvantages

      One of best places to buy music CD's

      I am very pleased to have ordered twice from GroovesLand because they deliver fast with very good prices. They even give vouchers and discount coupons. Also as a buyer from Turkey it is a big advantage being able to get delivered by PriorityPost because it's cheap and trustworthy.

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      13.08.2015 18:37
      Very helpful
      (Rating)

      Advantages

      Disadvantages

      Recommended

      I was pleased to locate a CD on Grooves which I had not found elsewhere at a reasonable price. It arrived just over a week after it was ordered, and was packaged well.

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      01.08.2015 21:20

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      Disadvantages

      Great online shop. My order order #3019830

      Keep order in this store. Fast delivery and nice price very pleased.

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    • More +
      12.07.2015 22:11

      Advantages

      • "Free shipping from 20$"
      • "Some discounts"
      • "Good communication"
      • "Fast shipping"
      • "Big CD catalogue "
      • "Reasonable prices"

      Disadvantages

      • "Almost only EU Cds (and USA or Japan editions?)"
      • "Poor CD description sometimes (country of manufacture is not obvious) "

      Recommended seller.

      As I can only repeat-almost no USA or Japan CD editions or one can't figure it out of the product description,but the EU CD catalogue is very big and interesting.

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      06.07.2015 19:35

      Advantages

      • "excellent customer service"

      Disadvantages

      • none

      good service

      I have been a customer of Grooves for several years now and have always been pleased with their customer service. That's why I keep ordering from them.

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      21.06.2015 07:42

      Advantages

      • "Great Service"
      • " Good prices"
      • "Large selection"

      Disadvantages

      I recommend / Рекомендую.

      I ordered many times from Grooves-Inc. and I have good experience with the company until now.
      Хороший сервис, вменяемые цены, большой выбор, бонусы. Полностью доволен этой фирмой.

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    • More +
      05.06.2015 05:12

      Advantages

      • "YOU WILL RECEIVE DISCOUNTS AND OTHER BENEFITS FOR YOUR PURCHASES IF YOU ARE REGISTERED WITH "CLUB MAIL" ON THEIR WEBSITE."

      Disadvantages

      A SATISFYING DEAL

      RECEIVED THE TWO CD`S I ORDERED FROM THEM SAFELY ALMOST 20 DAYS AFTER THEY SHIPPED THEM.I ORDERED THEM USING A 25% DISCOUNT CODE WHICH THEY SENT ME BY AN EMAIL AS I AM REGISTERED WITH "CLUB MAIL"ON THEIR WEBSITE.I SAVED THE AMOUNT WHICH COULD BUY ANOTHER TWO LOW PRICED CD`S FROM THEM ON THIS DEAL.I AM COMPLETELY SATISFIED WITH THE PURCHASE.

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      03.06.2015 00:37
      Very helpful
      (Rating)

      Advantages

      • " good prices"
      • "Terrific service"

      Disadvantages

      • "Limited selection"

      Courteous and reliable, featuring competetive prices!

      Having purchased from Grooves in the past, I had no hesitation in placing another order for two Blu-rays. The items were once again well-packed and arrived within a couple of weeks to the USA. If Grooves has it in their somewhat-limited stock, I have found their prices with shipping to be generally the lowest, plus their Customer Service is first-rate. Overall, an excellent and reliable source for videos!

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    • More +
      25.05.2015 12:07

      Advantages

      • "customers will receive discount codes and benefits of other promotional offers if you are registered as a customer in their website"
      • "great customer service"
      • "very reasonable prices for most of the items "

      Disadvantages

      AN EXCELLENT SELLER EASY TO DEAL WITH

      I ORDERED A CD FROM THEM A FEW MONTHS BACK.I RECEIVED IT AFTER THREE WEEKS WITH THE CD CASE CRACKED.I INFORMED THEM ABOUT IT THE SAME DAY.THEY RESPONDED THE NEXT DAY TELLING ME THAT THEY COULD REPLACE IT IF I COULD RETURN IT.THEY PROMISED TO PAY THE RETURN POSTAGE COST AS WELL.A FEW DAYS LATER I POSTED IT BACK AND SENT THEM A MESSAGE INFORMING THAT I HAD POSTED IT BACK AND DID LET THEM KNOW THE RETURN POSTAGE COST THAT I HAD TO PAY.THE SAME DAY I RECEIVED AN EMAIL INFORMING ME THAT THEY HAD POSTED A REPLACEMENT.I RECEIVED IT AFTER TWO WEEKS IN PERFECT CONDITION.THEY PAID THE RETURN POSTAGE COST AFTER RECEIVING THE CD WHICH I RETURNED.

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      21.05.2015 12:41
      Very helpful
      (Rating)

      Advantages

      • "fast shipment"
      • "free shipping"
      • "great prices"

      Disadvantages

      a conclusion

      everything perfect. recommended seller

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    • More +
      07.05.2015 12:34

      Advantages

      • "Great Prices"

      Disadvantages

      • "Snail paced delivery or they don't deliver at all."

      Great Price at a cost of very very very very slow delivery

      The prices are great however, the pace that they delivered is ridiculously slow. If your in a hurry pay the higher price at CDOnline, at least they deliver on time.

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    • More +
      10.04.2015 05:23

      Advantages

      • "Large selection"
      • "Good prices"

      Disadvantages

      • "Slow shipping"
      • "Do not reply to e-mails"
      • "HORRIBLE customer service"

      Stay clear from Grooves!

      I've been ordering from Grooves-Inc. since 2011 and had never had a bad experience with the company until now. I placed an order of 6 items on February 23, 2015. On that same day, I received two e-mails stating that 4 of the 6 items which I had ordered were dispatched. On February 24, 2015, I received another e-mail stating that the remaining 2 of the 6 items which I had ordered had been dispatched. Flash forward to three weeks later, I finally received both shipments which had been shipped on February 23, 2015. This is, by far, the longest that I've had to wait for a shipment from Grooves. As I type this, it is April 9, 2015. I still have not received the remaining 2 items (which Grooves claims to have dispatched on February 24, 2015).

      My first contact with Grooves about the issue was on March 30, 2015 via e-mail. I have not received a response. I sent another e-mail on April 4, 2015. Again, I have not received a response. After browsing online through feedback, I am discovering that this lack of customer service is not unusual. Apparently, I am not the only one having an issue with not only not receiving my items (which were charged to my credit card) but also not receiving any response after e-mailing the company. Unfortunately, this is bad news for Grooves Inc. because I am NEVER ordering from the company ever again. I encourage others to avoid this company as well.

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    • More +
      07.04.2015 23:50

      Advantages

      • "great service"

      Disadvantages

      I will be viewing Battlestation tonight.

      Just a few words to thank you for the fast turnaround time on my DVD Battlestations.
      Cheers,
      Bill

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    • More +
      04.04.2015 04:16
      Not Helpful
      (Rating)

      Advantages

      Disadvantages

      • "No response from support."
      • "Didn't receive product."

      Do Not Buy

      Placed order a month and a half ago - still no product.

      Customer service/support has not responded to any emails asking for more info on my order.

      If you want to receive your order, shop somewhere else.

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    • More +
      01.04.2015 12:04

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      Disadvantages

      I recommend

      The best online shop, ultra fast delivery, great prices.

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  • Product Details

    Grooves Inc. Online shop for music, movies, audiobooks and merchandise. More than 20 years of experience and passion. Worldwide free delivery on orders over GBP17 (GBP1,70 low order fee for orders under GBP17). The first-class support team responds within 1 working day.