Welcome! Log in or Register
84 Reviews
  • sometimes (not often) slow (might be AOL though)
  • Slow delivery time
  • Sort by:

    * Prices may differ from that shown

  • Write a review >
    How do you rate the product overall? Rate it out of five by clicking on one of the hearts.
    What are the advantages and disadvantages? Use up to 10 bullet points.
    Write your reviews in your own words. 250 to 500 words
    Number of words:
    Write a concise and readable conclusion. The conclusion is also the title of the review.
    Number of words:
    Write your email adress here Write your email adress

    Your dooyooMiles Miles

    84 Reviews
    Sort by:
    • More +
      08.05.2012 21:36
      Very helpful
      (Rating)

      Advantages

      Disadvantages

      Not shopping on it again unless I really have to!

      Hmv is one of those large chain DVD/music retailers that have stood the test of time. Whenever I have a bit of extra cash I enjoy having a browse on their online store to top up my DVD collection as I usually do music downloads straight from iTunes to my iPhone. 

      Most recently I purchased 3 items online; a mickey Flanagan stand up DVD, a series 2 IT crowd (as my old one got damaged) and for my daughter a peppa pig DVD. When I looked through their online selection the prices were as follows : 

      Mickey flanagan - £7
      IT crowd - £5
      Peppa pig - £3
      Bringing a total of £15, yet everytime I went to check out it kept saying the total was £22. I was hesitant, thinking that maybe they were going to adjust the final bill on the last page, but alas I was Sent an email of a summary of my order That it was actually : Micky Flanagan £10, and peppa pig was £5. I didn't Want to quibble over the price changes and cancel my order so I let the order stand. One good thing about the hmv website is the free delivery which is also quite speedy. They send an email one at a time when each item is ready to be shipped so they may be delivered in dribs and drabs, but in general I find items are delivered around 2-3 days after my order was placed. This time around was the same however I noticed more than £22 had been deducted from my account *sigh*. I have telephone banking so rang them to see what had occurred. My bank informed me that I had 2 pending transactions for hmv for £7 and £5 but also 3 transactions had already gone through (£7, £5, and £10) for the 3 DVDs. I was quite annoyed at this as I did not enter my card details twice and had received only one of each DVD so did not know why the confusion had arisen. My bank said that as the 2 transactions were pending there was no point calling hmv but that they would simply refund those 2 payments but it would take 3-5 working days. In the end I just waited for my refund and didn't make a big fuss. 

      To be honest hmv is a good website but play.com is far better. They also do free delivery, are miles cheaper and I've ordered from there before with no qualms. Hmv used to be my favourite but to be honest, what happened with my purchase, my sister has had something similar in the past. It's a shame as they are quite good, but maybe their payment system Isn't as good as it used to be.

      Comments

      Login or register to add comments
    • More +
      14.08.2011 15:09
      Very helpful
      (Rating)

      Advantages

      Disadvantages

      HMV Online is better than In-Store

      When it comes to online shopping for things like CDs, DVDs etc I tend to use Amazon or Play.com but, over the past few months HMV.co.uk have really upped their game.
      I rarely looked on HMV.co.uk but when I was looking for a DVD one day I decided to have a look on the website and check out their prices. To my surprise HMV had the same prices as Amazon and Play.com with free delivery aswell and since I've used the website alot.

      As you go onto HMV.co.uk you are greeted with a bright, bold homepage with many good deals clearly advertised. At the top of the homepage is a big search bar so if you know what you are looking for you can quickly type the name and it will come up with a result within seconds.
      Or just under this are the links to the DVD, Blu-Ray, Games, Music, Downloads, Tech, Cool Stuff, Tickets, PureHMV and Offers sections.

      Downloads is a place were you can download music tracks and audiobooks. It works pretty much the same as iTunes and all of their tracks are compatible with iTunes or Windows Media Player. I haven't used this before as I stick with Amazon for downloading music or iTunes.
      HMV's prices are about 0.99p per track so the same as iTunes and their albums are the same price too at about £7.99 an album depending on what the album is.
      They have all the top chart singles and albums along with older music. You can also Pre-Order things.
      Overall I can't comment on how good it is as having the same prices as iTunes I find it's easier to just use iTunes!

      Tech is a place where you can buy gifts and gadgets, speakers, headphones, consoles, iPods etc. I've purchased a games console from HMV before as they often have many good deals and bundles on offer so I always find it's a good place to check out.

      Cool Stuff, you can get books, clothing, posters, mugs and things here. The range of books is ok, they have a few fiction books but their main books are music. If you know a Justin Bieber fan then HMV have many books about Bieber.
      Their clothing are generally music related. Rihanna, The Wanted, Justin Bieber T-Shirts etc but, they also have Twilight Saga clothing and a few other non-music related. None of those T-Shirts are really my taste so I can't comment on the quality of them.
      I'd say the prices of the T-Shirt's are decent at around the £11.99 mark. If you go to a concert you'd pay £20+ for one however, I guess these aren't so much tour merchandise but if you don't want to fork out for a tour T-Shirt HMV have a good cheaper alternative.

      HMV Tickets- You can buy tickets for concerts, festivals, comedy and the theatre. I didn't know HMV did this until recently so I haven't used this service. I've had a browse and they have tickets for many good artists and theatre shows.

      And then the main factor about this website for me is the DVD section. They have a huge range of DVDs from new to old. Along with chart DVDs they have boxsets and they very often have offers on with their boxsets.
      HMV also have sales on with older DVDs going for prices of £2.99.
      I find the DVDs are good value for money as they are the same price as Play.Com and only about a penny more expensive than Amazon!

      The reason I've switched to using HMV more is because when I Pre-Order from the other sites the item I have Pre-Ordered tend to arrive the day after their release date but, with HMV my Pre-Odereded goods arrive 2 days before the release date! I also find their shipping a little quicker than other places.
      Not only do I get my Pre-Ordered goods faster but, HMV have partnered up with Boots Treat Street which means when you shop online at HMV you can get Boots Advantage Card points.
      You have to sign up to this at Boots Treat Street and follow their steps but it's very easy and it means you get extra points to spend in Boots stores!
      HMV also have their own points reward scheme but, you have to pay a one off payment of £3 for this which means when you shop online or in-store you get points and you can spend them on Film Premieres, Gig Tickets etc. I haven't bothered with this as it would take me a long time to get a decent amount of points to redeem them! But I guess if you shop alot in HMV it might be worth a look into.

      Overall HMV is a great place to do online shopping. I'd rather shop online than in-store as their in-store prices tend to be more than online.
      The fast, free shipping is great and products turn up (based on DVD's and CDs) in a cardboard box which can be recycled!
      Not only do they sell DVD's and CD's but, they have a large range of other products already mentioned!

      The only disadvantage would be the return policy. You can't return it via one of their high street stores you have to post it back. I've never had to send anything back before but, reading what is on their website about returns I assume you can't take it back into a store it just tells you to post it.
      Otherwise it's a great online shop!

      4 Stars- Recommended.

      Comments

      Login or register to add comments
    • More +
      12.02.2011 14:40

      Advantages

      Disadvantages

      A great store and site - recommended! :)

      HMV.co.uk Whenever I go shopping (online or high street) HMV is one of the first places I go to, others include play.com for dvd's and wii and xbox games. Also I prefer to shop online as it is quicker, easier and they have more stock and choice online. *My opinion of the store* -Range of products HMV sell a wide range of products including, dvd's, cd's, tech stuff, blu-ray disks and also a wide range of video games for a variety of consoles. Video games include, wii, xbox, ps3, ps2, psp, nintendo ds and pc. I find that hmv usually has the lastest games and other products before other stores, such as the nintendo 3DS. They also sell games consoles, books, clothing (usually banf t-shirts), badges, posters, calendars, mugs, action figures and other film/tv/music merchandise. Tickets to gigs, theatre and comedy are probably the newest addition to the hmv site. -Prices I find that HMV has some of the best prices online, in terms of new dvds, preorder dvd, dvd box sets (film and tv) and also wii games and xbox games. Other sites such as amazon, ebay and play.com can sometimes be cheaper but I trust this site and also the prices are competitive, usually. I bought the "an idiot abroad" dvd from here a few weeks ago and it was the most expensive site to buy it from, at £14.99 but the prices from the site and in store are usually really great for a range of items. The best thing about this site for me is that 1. there is free delivery on everything (always a very good thing) which makes me go to this site above others. And also they usually have sales or offers on dvds and other products too. -My experience of ordering online I have ordered dvds and a wii games from the site before and I find it really easy to do so. I have been using computers since I was about 5 so it is really easy anyway, but the general site layout is really easy to navigate and it is very easy to find what you want if they have it in stock. I also find that the checkout process and the delivery process is very quick and easy, without any fuss. In my experience the delivery times from HMV are very quick, with in a week. And also the packaging for the dvds/wii game is always great - really well packaged and protected. The only bad thing about this site is that some times the prices online are not the same as the prices on the store. I wanted to buy a tv box set and online it was cheaper than instore, so it is a good idea to ring the store first to check it is in stock and also to check that it is the same price as stated online (although sometimes they do just have online specials/deals). Conclusions good points *Very fast checkout process *Good delivery times - especially considering that they have free delivery on everything! *Really well packaged and protected parcels *Really easy and quick to navigate the site *Bright and colourful interface makes it easier to browse *FREE DELIVERY (I may have mentioned that all ready...) *High quality product and a wide range of products *Band/music/tv/film merchandise *Good prices Bad points *Some times the prices online are not the same in store For more information: http://hmv.com Thank you for reading my review I hope it was helpful

      Comments

      Login or register to add comments
    • More +
      09.12.2010 09:42
      Very helpful
      (Rating)
      1 Comment

      Advantages

      Disadvantages

      Recommended, excellent service

      I buy a lot online, especially CDs, DVDs and games. I always like to shop around for the best price but usually buy from either Amazon, Play or Tesco. I never really used HMV because I found most things were more expensive. However, when buying some DVDs the other day I found they were much cheaper on HMV so I decided to order from there.

      *The Website*
      The website is bright and colourful and has a really simple layout. Along the top you can quickly access the sections of the website you want such as CD's, DVDs, Blu Ray and Tickets. There is also a search bar if you know exactly what you are looking for. Also on the homepage, they have offers or recommendations.

      I usually just use the search bar as I almost always know what I'm looking for. When I type it in, the results are really good - what I want is always at the top of the list and then usually there is only a couple of other options.

      If you click on the product you are given more information but you are also given the option of adding it straight to the basket if you know its what you want. I find the information pages are really helpful and give a lot of information about the product, recently I have been buying a lot of DVDs for Christmas presents and the information provided on the website allows me to decide if the recipient will like it.

      Once you have finished shopping it is really easy to check out using their secure card payment system. You will need an account but this is really quick and simple to set up and you only need a few details such as your name, email address and delivery address. Once you have registered once your details will be there next time you log in.

      *The Service*
      I was really happy with the service I received from HMV. I placed an order a couple of weeks ago quite late on a Friday afternoon, I assumed it would be dispatched on the Monday but I received an email less than half an hour later telling me that my item was on its way. The same happened when I ordered something yesterday so they must be coping very well with the Christmas demand. Postage is free.

      When the products arrive they are very well packaged and they are always of good quality. I have never had to deal with customer services due to their good service so I cannot comment on how good this is.

      Comments

      Login or register to add comments
      • More +
        28.09.2010 00:06
        Very helpful
        (Rating)

        Advantages

        Disadvantages

        A decent website

        I like websites which focus on many various types of products and HMV is a store which sells the items you would want in terms of music, movies and more. The store sometimes does not always have your favourite items inside so the website is a great alternative.

        The website is easy to navigate through because on the main page you have some tabs at the top which take you to a location you want to visit. So if you want movies you click on the DVD tab and you're taken there to explore this area. When you are there any latest offers are visible on the front page and the latest top sellers and new releases also become available for you to look at.

        You also have to use the search item if you want to find some more specific as that can be more difficult you could search through all the tabs which give you a chance to find an item but a quicker route is the route by the search section.

        All items on the website have description with them and they have many offers taking place all the time such as sales or selected items down in price and I find many items cheaper online then they are in store so with free delivery this does help matters.

        The website is kind of dark at times with the black background because the problem with the site is it makes the entire site look in my view cheap. The black background represents the colours of the HMV logo so they use that as a way to promote themselves but I just find it very boring and needs to go.

        The amount of products they have got is substantial they have all the latest releases and they have many items some websites do not sell and most items are sent to you within 24 hours and your kept in control of those items with the constant account updates they provide.

        I would like to see perhaps more clothing on the website as I feel they could improve in that area and there tickets I rarely take a browse at but I guess they do alright there. They have some good items for the games as well and they always seem to have good console offers which appeal to all ages.

        The website is good for finding items quickly if you're in a rush and you can even buy gift vouchers off the site as well so it means you can get presents to the home without people they are intended for even noticing which has to be good.

        Comments

        Login or register to add comments
      • More +
        10.09.2010 17:22
        Very helpful
        (Rating)
        1 Comment

        Advantages

        Disadvantages

        A fantastic choice of films at amazing prices.

        I'm sure everyone has had a moment in their life when they've looked for that one film they've wanted from when they were little. The VHS has finally been played one too many times and now its time to upgrade to the fantastic DVD. Now the main problem is trying to find a shop that stocks that one film that you love!

        I had this problem for about a year? I could not seem to find what I wanted online. I thought Amazon was the only resource I'd ever need at one point! I was wrong. I hunted high and low on the streets too for the one love of my life in the form of a DVD.

        It wasn't until I was searching online for my sisters birthday one day. She wanted a couple of old DVDs such as Merials Wedding and I came across them on the HMV website. I didn't even think of looking on here until she mentioned she saw them on their. I looked through all of their deals and even picked out a few bargains for myself with some of the prices being from £1.99! A cheap addition to my very own collection. After I added the bargains to my basket I thought I'd give one last hope and look online and there it was! I couldn't of been happier knowing it was available and in stock, but disappointed that I hadn't thought of looking sooner!

        So that was two big birds with one stone, not only great bargains for me and for gifts for friends or family, but it also has some of the classic oldies available just waiting to be watched!

        HMV.co.uk. DEFINITELY worth a look at!

        Comments

        Login or register to add comments
        • More +
          21.08.2010 03:32
          Very helpful
          (Rating)
          11 Comments

          Advantages

          Disadvantages

          If you want the goods, go somewhere else

          Before I discovered the delight that is Amazon I used to get HMV vouchers from surveys sites and get my DVD's from there. Originally I used to love this site as it is very easy to navigate and find what you want and I always found the prices to be very competitive.

          This all changed though after two less then satisfactory experiences. The first one was when I noticed a Stephen King book in the sale for 1p, yes 1 penny. I decided to buy it using my vouchers and the order was processed. As you can guess I was more then happy with the price. A week later I received an email saying the order had been cancelled as it was a mistake and it should not be that price. I thought that was fair enough but I was a bit disappointed as they advertised it at that price. Two days later I went onto the site to see how much the book really was and it still showed as 1p. I decided to check again in a few days thinking that they just hadn't had chance to update the site but it was still showing at 1p. I tried to purchase it but it would not go into the basket. I contacted customer services through the original email they had sent me, asking what the real price of the book is and if they are still showing it as 1p then I would like to buy it at that price as that's what is advertised. I never received a reply. I just decided to put that down to experience, until the second incident.

          I had been looking for a copy of The Ring Trilogy and it seemed like the hardest DVD to get hold of, but I then spotted it on HMV. I checked the price and it was £15.99, I ordered it straight away and received the confirmation email within the hour. All was OK and it would be with me in a week. About five days later I got another email saying it was now out of stock and they would update me with a possible delivery date. I was not happy, how can my order be accepted and then I'm told it's out of stock? A few weeks later I got an email from them which I was very shocked about, my order was cancelled. The email said it wasn't out of stock, but no longer being made and there were no more copies left. I was very disappointed as it was a DVD I had been trying to get a copy of for a long time. You can imagine my surprise when two weeks later I'm back on the site browsing the DVD's when I spot The Ring Trilogy in stock for £34.99. So the way I saw it was that they cancelled my order just so they could put the price up and hopefully get more money out of me. I emailed them ttaching a copy of their email stating there were no copies of the DVD, and stating how I was disappointed and angry about what I saw as underhand tactics and asked for a full explanation. You won't be surprised to know I didn't get a reply.

          Annoyingly I still had a £15 voucher with them so I spent it on a DS game, but first of all I checked that there was a large amount in stock. I did want to ask them to refund me the £15, but I knew I wouldn't receive a reply.

          I did manage to get a copy of The Ring Trilogy from Amazon, so that's who I always shop with now.

          Comments

          Login or register to add comments
            More Comments
          • More +
            21.07.2010 15:26
            Very helpful
            (Rating)
            3 Comments

            Advantages

            Disadvantages

            A easily laid out website, where some bargins can be found!

            A while back, my friend and I were trying to find a DVD in HMV. We had tried everywhere for it and the HMV Store seemed like the place to go. But after asking, it seemed that they didn't stock that DVD in store. It was actually a family member that suggested trying HMV.co.uk.

            The website itself is very easy to navigate around and is laid out in a way that is easy for you to find what your looking for. At the top of the website there is a search tab, where you can enter the item that you are looking for and it will find it for you.

            Once you have found the section you have been looking for, for example DVD's, you can then browse the departments in the DVD section. Departments like comedy, TV, kids and family. The search feature that I usually find most useful is the price search. This is especially helpful, when you are not sure of the movie you are looking for, but you may see something that you like which is cheap.

            Making an account on HMV.co.uk is very simple and doesn't take long at all. But if you do want to buy anything from the website, then you will have to set up an account. This will evolve entering your details, information like your name, email, etc. The website accepts MasterCard's and Visa's and also a couple of others.

            On the website you can also pre-order any items that have not been released yet. This just means that when the item is realised, then you will get a copy of it first. I have never used this service, as I tend to wait for the price of a newly realised movie or CD, to go down, but that is my preference.

            I know many people who prefer to buy their CD's and DVD's from other places because they say that they are cheaper. But I personally think that there are many bargains to be found at HMV.co.uk. Not only can you grab some DVD's and other items cheaply, but their delivery and packaging of your items are brilliant. This for me is a must have when buying something from online. I can personally say that there is nothing worse than purchasing something and then it taking forever to arrive, or worse it turns up broken or damaged. But because the way HMV packages their items, this is unlikely to happen.

            After you have paid for your item, you receive an email from HMV verifying what you have bought. I also received another email, to inform me that my items had been sent.

            I find HMV.co.uk brilliant when I am trying to find something that many other shops or websites don't have. HMV.co.uk, often has a sale on many of their DVD's and CD's. Also another plus about this service is that it has free UK delivery on their items, which is a big factor that sways me when I am buying something from online!

            http://hmv.com/hmvweb/home.do

            Comments

            Login or register to add comments
            • More +
              02.05.2010 00:07
              Very helpful
              (Rating)

              Advantages

              Disadvantages

              Worth keeping an eye on, some bargains to be had.

              Having already reviewed Amazon and Play, it seems that HMV.co.uk is a relatively logical place to move on to next - they're definitely starting to position themselves as one of the big players in online media sales.

              As a former employee of HMV myself, I'm a fan of the business and brand - and follow the website with interest. Sadly, however, I've had extremely mixed experiences of the HMV website.

              I originally started using the HMV website many years ago, when they were one of the better places online for ordering vinyl from. They used to be pretty good. If I recall correctly postage costs were fairly high, but they were reliable, things came punctually and well packaged - and they had one of the best product ranges available at the time.

              Then, however, the internet starting becoming big business and the HMV.co.uk site was passed over to a different firm to manage - and this is when things started going horribly wrong. The new site started hauling in visitors - they priced themselves very aggressively, had a slick, well presented site - and the "cool" HMV brand to fall back on. I can only imagine that the sudden growth of the site took them by surprise, somewhat, as the service dropped like a stone.

              My most memorable order from them in this period was when Smokey and the Bandit was on offer - I fancied it for some good, family fun, so stuck an order in. The first issue was that I was charged twice - which, to be fair, was resolved very quickly over the phone. The second problem, however, was a little worse. Instead of being sent my Smokey and the Bandit DVD I received a collection of hardcore porn - complete with the name and address of the poor woman that had ordered the thing.

              Having a sense of humour about these things, I wasn't too bothered about it and contacted HMV to get it sorted out. Which wasn't straightforward. Between many phone calls, emails and letters, it was over 3 months before I finally received my DVD and I swore I'd never use them again.

              Bargains, alas, are my downfall. When browsing around one day around a year ago, I saw a deal available on HMV.co.uk, just too good to resist. Besides, it had been a couple of years since my last encounter with them, maybe they'd sorted themselves out, they probably deserve a second chance. I have to say, I'm glad I gave them another chance. When I've used them in the last year, they've actually been pretty good.

              I guess it's only fair that I judge HMV.co.uk on their current performance more than their past - and I can only really say good things about my recent experiences. The pricing is strong. It's not *as* reliably low as either Play or Amazon, but they do have some fantastic bargains at times. The site, too, is pretty good - well designed, easy to navigate, easy on the eye. Delivery is included in the price and the items generally turn up in a couple of days. Quidco rates are fairly generous.

              Slowly, but surely, HMV are working their way back into my heart and mind - they're one of the sites I'll price-check against before buying now. I still worry a little that you can't rely on their levels of service, but hopefully in time I'll learn to trust them again.

              Comments

              Login or register to add comments
            • More +
              28.04.2010 18:51
              Very helpful
              (Rating)

              Advantages

              Disadvantages

              Site > Store.

              Like Play, HMV gets increased popularity due to its numerous exclusives. In fact, I would say HMV have the most exclusive products online, mostly in the Blu-Ray and DVD section. I have always found the stores surprisingly expensive, especially compared to their price-competitive website. Blu-Rays in particular are ridiculous in store with most new releases at the £20 mark, if not higher.

              Delivery to the UK is free, like with the other major online retailers. I've found they take a little longer to dispatch than Amazon but end up taking roughly the same time. For a free service, it's very efficient and like Play, they make sure to dispatch pre-orders a few days before the release date to ensure it arrives on time... something Amazon have yet to pick up on unfortunately.

              The site layout and colour scheme is attractive and user-friendly. Each department is split into different categories, including a handful of useful sections such as new releases, best sellers and bargains.

              Most importantly; customer service is treated with great priority by HMV, which is more than I can say for Play! In addition to the extensive set of pre-answered questions which the 'Help' page provides, you can also call and email the customer service team. Email responses are very quick, although not as quick as a phone call admittedly. There is also more than one email address to use, depending on your query.

              Overall, a well respected online retailer, with far cheaper prices than its offline counterpart and a wide range of entertainment goods, including various exclusive offers.

              Comments

              Login or register to add comments
            • More +
              12.04.2010 19:52
              Very helpful
              (Rating)

              Advantages

              Disadvantages

              Worth a look every now and again

              HMV is somewhere I have shopped for years, ranging from being a 14 year old boy buying in the store to now - a 24 year old man who uses their website as a bargain finder.

              www.hmv.co.uk is an online store that stocks everything you would get in your local HMV store and more. They sell DVDS, CD'S, Games and MP3's, there is also more such as Blu Rays and t-shirts but these are the main things that they sell.

              Hmv's website is a lot cheaper than the stores I have found and normally the discount ranges from 20-40% on average. The reason for this is due to the fact that you are cutting out the middle man who serves you in the shops and stacks the shelves! Don't forget the rent either.

              If you are a patient person who finds something they like in the HMV store I would recommend coming home and then checking out it's price on their website, due to the fact that it is normally cheaper. Delivery is also free so you're not going to find yourself getting stung that way.

              I have never had a problem with HMV and have always found their delivery times quite quick. Every product arrives in a new condition and not faulty.

              Overall 4/5 for a great site, stick to the online store as it's cheaper!

              Comments

              Login or register to add comments
            • More +
              04.04.2010 20:32
              Very helpful
              (Rating)
              1 Comment

              Advantages

              Disadvantages

              I love HMV

              HMV is a great website to go to buy lots of things from. When I want a new game I will have a look at the website to see how much it is selling for on there. Then I will take a look at Game and CEX to sell how it is on there. Most of the time HMV is cheapers so I will go there and git it.

              The website is really easy to use and the layout of it is very good. Most things I buy on HMV is dvds. When I have orderd it I get it in about 1 weeks time.

              It is really easy to find something that you want. All that you have to do is go onto the website and type in what you wanted. You can also browse all departments if you dont know what you want to get.

              I have used them a lot of times and It would be one of the first places I will look at.

              HMV sells things from:
              DVDS
              Blu-ray
              Games
              Music
              Downloads
              Tickets
              technology

              Most of the time when I have a look at the website it is cheaper then instore. If you wanted to buy someething on there you will have to get a account with them. You then have to add your items to the check out and pay for it. I is really easy to buy from them.

              Thanks for reading

              Comments

              Login or register to add comments
              • More +
                31.03.2010 15:50
                Very helpful
                (Rating)
                3 Comments

                Advantages

                Disadvantages

                HMV.com looks great and has a range of fantastic products to buy for yourself or someone else.

                HMV is one of a collection of famous British high street stores, but with so much business and shopping being done on the internet these days, they have followed suit and you can find their range of products available online to browse and purchase.

                The home page is very striking in the traditional store colours of bright fluorescent pink and black and the whole site seems relatively easy to navigate. Near the top of this page there is a search facility with a drop down box displaying categories which you can use if you are trying to find something specific like the name of a film or an album.

                Under this there are nine tabs which you can use to further aid your search or just to browse in case you come across something that catches your eye.

                If you look in the DVD section you are shown immediately the option of looking at those which are available from £2.99 (so some will be more expensive but still reduced from the normal price) and there seems to be a good selection of titles available. You can also view box sets which could have as much as 80% of the regular cost and then there are other buy one and get one free promotions. If you just want to browse the whole range you can refine your search by using the 8 sub category tabs on the left hand side. On this page you will find littered everywhere links for new releases, best sellers, pre-orders and DVD charts.

                The next tab is blu-ray which is basically the same as the DVD page but with different promotions and offers.

                Visit games and you can browse the sub categories which are accessories, consoles, family gaming zone, Nintendo ds/ dsi, pc games, playstation 2 and 3, psp, umd, wii and xbox 360. You can see the games charts and there is a service where you can download the latest games for your mobile.

                You can find CD's in the music section representing many styles and tastes or if you prefer a cutting edge format you can download albums or individual tracks from the new HMV digital site.

                The technology department has an array of ipods, headphones, chargers, cases and other useful items. There are speaker docks, blu-ray players, pc accessories and again consoles.

                When I was younger one of the reasons I really loved visiting HMV was so I could look at the posters and the t-shirts. The cool stuff section has a variety of these from film, television and the world of music. Books and board games also feature in this category.

                Tickets can be purchased for certain festivals, concerts and comedy shows and you can use the HMV ticket exchange to buy or sell which is basically seatwave.com when you investigate further.

                Finally you can register for purehmv which is their new reward scheme. Every time you buy something from the website or one of their stores you can collect points, you can then visit the arena which is the catalogue of products and prizes available when they are redeemed. There are some good items including money off credits, merchandise and exclusive experiences but I would question why you have to pay £3 to sign up to the service when so many similar schemes for example the Tesco club card are free.

                I researched two products, a recent DVD and CD to see how HMV measured up on price, compared to well known competitors.

                DVD - District 9
                HMV - £6.99
                Play.com - £6.99
                Amazon - £6.85

                CD - Lady Gaga Fame Monster 2CD Deluxe Edition
                HMV - £8.99
                Play.com - £8.95
                Amazon - £8.93

                All three of these sites offer free delivery within the UK and as you can see the results show that Amazon is marginally cheaper but at the same time HMV does not seem overly expensive.

                Comments

                Login or register to add comments
                • More +
                  09.03.2010 13:35
                  Very helpful
                  (Rating)
                  2 Comments

                  Advantages

                  Disadvantages

                  recommended online version of hmv

                  hmv.co.uk is the online arm of the retail store HMV which sells a wide range of entertainment and electrical items such as cd's , dvd's and games. I have not bought from this site as regularly as some other online sites such as play.com and The hut. As HMV also has offline stores, their prices although very competitive may not always be the best and it is always good to shop around. The other sites mentioned are solely based online and so do not have some of the additional costs in operating offline stores. The offer free delivery on their items within the UK unless you want them faster then you can choose the special delivery option.

                  On their website you will find a range of items on offer. At the top of the page you can go through the various categories such as dvd, blu ray, games and music. There is also a section for tickets which I have yet to fully explore which has tickets for various events and concerts.

                  Towards the middle of the screen you can see some of their latest hot offers. You can browse through the different departments on the left side of the page towards the top. You can go through the various sections and sub categories. The site is quite colourful and has a few pictures and eye catching colours to get your attention which is always a good idea when trying to sell things online.

                  There are currently some offers on dvds with prices starting from £2.99. The items also tend to have rating with stars out of 5 based on votes by customers. For some items such as films there are also trailers. Like most sites when you would like to purchase an item you can choose to add it to your basket by clicking on the button to do so. Once you have chosen all your items you can checkout and pay for them. In order to do this you will need to create an account with the site which you can do by entering your details such as email address then providing billing and shipping details for your purchase as is usual.

                  Overall it is a pretty good site and you can find some good bargains. The site is quite easy to navigate around and find what you require. It is though recommended to shop around for products as prices may vary from one site to another on the same item.

                  Comments

                  Login or register to add comments
                  • More +
                    09.02.2010 00:54
                    Very helpful
                    (Rating)
                    1 Comment

                    Advantages

                    Disadvantages

                    worth looking for deals

                    When you go onto HMV.co.uk you will see that they have used to HMV colours which are used in their stores.

                    This site is easy to navigate because going across the top of the page are different categories such as DVD, blue ray, games and music. They also have the same categories going down the page on the left hand side but I dont know why if they are already at the top of the page.

                    In the centerof the page they advertise their special offers such as chart zone CDs from £3.99 or DVDs from £2.99. This makes bargain hunting a whole deal easier and quicker. Also it allows you to find the best deals without you having to look for them which could result in you missing some out.

                    If you click on one of the categories such as games it will take you to a new page where a new category will show down the left hand side which allows you to select what platform you want such as PS3. In the center of the page shows their special offers for games.

                    Their prices arent the cheapest out of all the online shops but they are cheaper than the HMV stores. I think that HMV shouldnt open any more stores but try and concentrate more on the online market.

                    Comments

                    Login or register to add comments
                    1 2 3 4 5 6