* Prices may differ from that shown
I have used ISME (formally Marshall Ward) quite a few times now and so far have always been happy with the website, service and goods.
The website is very easy to navigate with different ways of searching for specific items. As a natural bargain hunter I like the fact you can easily find and check the sale pages before more general shopping.
My most recent purchase was a couple of warm jumpers which I ordered around tea time and actually arrived the next day - as promised. The price of delivery, at £3.95, may be a little higher than some other catalogues but for next day delivery I feel this is quite reasonable. There is also free returns which I think make up for this a little and the process is very easy. Simply repackage, take to your local post office and away it goes.
ISME sell all sorts from clothes for all the family, electricals, toys and games etc and can you can either spread the cost over a few months or pay for it all up front. There are different credit options availale which are supplied by Shop Direct.
On the rare occasion there have been temporary technical gliches with the website, placing an order or making enquiries by telephone has been fairly easy. You have to go through the usual options that everyone now employs but, so far, I have always been lucky enough to speak to a polite and helpful representative.
All in all I have so far been happy to use this catalogue and will continue to do so.