“ Jigsaw Puzzles Direct is a specialist online jigsaw site „
One of my Christmas shopping missions this year was to find a 500 piece jigsaw for my boyfriend's mum, as that was what she had requested on her Christmas list. Since she's a Londoner exiled in Royal Berkshire a London themed jigsaw was suggested and so my hunt began. After trying Compodia my local games shop in Greenwich Market without much success I decided to try online. Google came up with jigsawpuzzlesdirect.co.uk. I am glad I found it, as it had just what I was looking for. andtheir service was impeccable. Jigsawpuzzlesdirect.co.uk surprisingly enough is a website specialisig in a whole range of jigsaws from 4 piece puzzles s for tots to complicated 5000 piece ones and even globe shaped ones. As well as jigsaws they sell all the accessories such as jigsaw glue if it s a particularity special picture and different carrying cases to store half complete jigsaws. The websites is owned by WCIB Marketing Ltd , a small company from the north east of England specialisisng in toys. Their other website seems to be Myfirstyears.co.uk a website speciialising in educational toys. My first impression of the site was good, as it was extremely easy to navigate. There are tabs on the top with the various elements of searching for a jigsaw from number of pieces, age theme etc. There's also a tab for offers and what's new which seem to still be Christmas puzzles. On the left hand side is a very comprehensive search facility where you can search by a combination of age. Piece number, picture theme, manufacturer and more specifically for children's puzzles you can search by character. I put in 500 pieces, suitable for adults with a picture of buildings, landmarks and locations and the search results came back with 37 puzzles matching my criteria. Amongst these 37 was one of Tower Bridge fitting the London landmark criteria I had been giver. I was especially attracted to it, as it was manufactured by Ravensburger, a good name in jigsaw making and it was glow in the dark so when the lights were turned out getting Tower bridge by night. I thought at £6.99 it was very reasonably priced. Added to this was the postage and packaging. There are two rates. I paid £2.75 first class by Royal Mail as I only ordered one item under £18.99. If the order is above £18.99 or contains more than one item the cost is £3.99. Again I felt this price was reasonable. As jigsaw puzzles can be quite bulky parcels and the company is not taking liberties with the postbag and packaging unlike others. Shopping was extremely easy. I just needed to create an account with them (they do have the option buying as a guest ). I've not had any junk mail from them which is pretty good unlike other websites I have used. Then it was onto the checkout. The process went very smoothly and the site h 100% secure using 128 bit servers for security The site accepts all major credit cards including American Express. I placed my order with the website late afternoon Monday 6th December and the parcel was waiting for me two days later. I was extremely impressed, as I was not expecting it that quick due to the weather conditions at the time. The jigsaw came in a very sturdy box and I have no cause for complaint. Thus I can not comment on their customer services department or ease of returning items. I was so impressed with their service I went back for a second time to order a jigsaw from them for my father's birthday, as he got a jigsaw case for Christmas.Again the ordering process was easy and the puzzle turned up at my parent's house within a week of being ordered. The puzzle of where to buy a decent range of reasonably priced jigsaws has been solved!I can safely say if I ever needed to order a jigsaw jigsawpuzzlesdirect would be my firs port of call on the internet.