johnlewis.com

Paying for a Saturday delivery with John Lewis Direct has turned out to be a big mistake. Their couriers (is it Business Post or City Link? I don't think they know) failed to deliver on the Saturday and made no attempt to contact me. Two of the items arrived in an unmarked white van on Sunday ("the van broke down") then on Monday I learn that the other items went to another address nearby (not walking distance, however). I spoke to that customer (JL provided their phone number) who was not happy for a huge box to fill up her hallway, and it wasn't possible for us to pick up or for them to deliver to us. I called JL Direct again (fourth ...

I intend to concentrate on my recent purchase from John Lewis direct, however I did find that the stock here is as comprehensive as their High Street stores. The lay out and content of the pages is excellent and the entire online shop is extremely easy to use. I'd previously researched the item I needed to buy, a cooker, my existing 16 year old was dying in a slow and unpredictable way and I knew exactly the make and model I wanted. After using various price comparison web sites and a bit of finger walking (telephone querying) I decided that the best all round buy could be made at John Lewis Direct…..www.johnlewis.com. MY ...

I first used the johnlewis.com site because I had a voucher for £10 off. On that occasion I bought an item worth £20.00, the minimum amount I could spend using the voucher. It was a Swiss Army knife, actually. At the time it seemed to be a very competitive price. Delivery charges needed to be added on - £3.95 for standard delivery. If you buy more than £150 worth there is no charge for delivery. I was very pleased with my purchase, but that was largely due to the £10 off – I’m not sure how cheap it would work out in normal circumstances. ~~~ Range ~~~ The range of products available on the site is very good – it’s especially good for ...