Newest Review: ... so creased to look awful. The hat is so small it would barely fit a child. The response for their customer services ... more
Jokers Masquerade - quality of products appalling
Author Name: Corrie
Advantages: Fast delivery
Disadvantages: Product poor quality and is expensive
On receiving the "Police costume" it arrived with the plastic collars and peak of the police hat, that are meant to look plastic were so creased to look awful.
The hat is so small it would barely fit a child. The response for their customer services was:-
"We note your comments and we do state on the webpage that the hat for this costume comes up on the small side and may need a pin to hold in place."
How on earth would a pin help if you cant even get it on!
My daughter who had ordered was so keen for it to look ok, as party a few days later unpicked the hat to get it on, and the company wont do a thing. The costume cost £36 and really isn't worth it.
Shocking quality of all the other outfits too.
Very fast delivery service, but that is where the positives end - don't use this site!
Summary: Won't use or recommend this site at all.
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