Newest Review: ... as Indian or Chinese. It then shows you the menu in sub headings, so you can click through and choose for example by noodle ... more
Good if you don't have cash at home.
Member Name: nadia_shhh
Advantages: pay by card, detailed menus, information about last delivery times etc
Disadvantages: extra charge for cards, no pictures
I found out about just eat when I was trying to order takeaway but was not at all willing to go out in the cold to get money to pay them.
The site is easy to use , just enter your post code and a list of restaurants is returned with delivery times and minimum order limits. The good thing is that they show you only restaurants that will deliver at the time of your search. You can then look at the menus, pick what you want and order. The menus are just text, so no pictures to help you choose :)
You can either pay by card or by cash on delivery. I always felt my order will be ignored if I didn't pay online but I tried once and got my order all the same. You have to pay a small charge for paying by card depending on your card type but it's in the range of 0.50-2.50. Delivery time depends on the restaurant but I have to say it was always a little more than their estimation. Once you place an order, a message on the screen telling you that they are contacting the restaurant and you should wait to see if it's confirmed. I find the best way is to check your email to see if the order got through as the on screen message can be stuck forever sometimes.
The choices of restaurants are always plenty but I guess it depends on where you live. I live in central London so no problems in choice so far. You can filter the lest by restaurant type (italian, indian, etc). There are a few places on their list that deliver drinks and cigarettes all night but I have to say I never tried them.
I never had a problem with them so can't comment on customer service. I ordered Persian once and the delivery man told me if I order from them directly, I would get a free salad and drink.
To me the biggest benefit from using them is being able to pay by card. Other than that having all menus is good 2 but you can always look at the menu and order from the place directly by phone. Although they don't charge anything so you can just as well order from them.
You get some points when you order, but you can't use these points to order. You can use these points to enter competitions on their site. To be honest not worth the hassle.
Summary: Puts all your choices infront of you in one place and you can avoid going out to get cash