Newest Review: ... as Indian or Chinese. It then shows you the menu in sub headings, so you can click through and choose for example by noodle ... more
Just Click Here
Member Name: Larrabee
Advantages: Easy, convenient, user ratings for takeaways
Disadvantages: Just a middle man, can't guarantee quality of food.
Like most of us, I try not to have too many takeaways for both health and financial reasons. Everybody's human though and for those times when you're shattered, you've been out all day, you've got no food in the fridge and so on sometimes a takeaway delivered to your door is just what the doctor ordered!
Ever since I discovered Just Eat a few years ago, I've never order a takeaway any other way. Its so easy and convenient and takes all the unpredictability out of the equation. I'm sure most of us have had a few ramdom experiences where you've ordered a tikka masala with naan and seven vindaloos show up an hour later! This avoids a lot of the hassle of dealing with independent takeaways which can vary massively in how well they take and deliver your order.
The website is really easy to use, you search by postcode and get a list of takeaways available in your area. You can narrow the search by type of cuisine, and then arrange your options by location, popularity, or use reviews. Most takeaways have a decent amount of use ratings (stars out of five) which I find helpful when picking somewhere you've never tried before.
The menus and prices are really clearly laid out, sub headings are on the left so you don't have to scroll through hundreds of options but can jump straight to the category you want, such as 'drinks' 'pizzas' 'jal frezi dishes' etc. There's a shopping basket on the right that updates whenever you add something to your order so you can keep track of how much you're spending as you go. Each takeaway's page displays delivery charges and average delivery wait times so there aren't any nasty surprises. Most of the takeaways I've used have arrived well within the delivery time on the site anyway so this seems to be a high estimate.
When you've ordered and paid (you can pay cash on delivery, with a card for a 40p charge, or using Paypal) the website sends your order directly to the kitchen of your chosen takeaway where it prints out exactly what you entered into the website. This seems to reduce human error on getting the order right!
I've only ever had a problem when using Just Eat once, but I called the customer helpline and the staff there were as helpful as they could possibly be under the circumstances and in the end we got our money back and had the takeaway for free (well it was an hour and a half late!). The main problem though was with the takeaway itself, not the website. Unfortunately you can't get away from the fact that you're still dealing with a small independent business most of the time, Just Eat are a middle man, but the user reviews and the fact that there are customer service reps available do take some of the gamble out of it.
I definitely recommend using Just Eat. There's a huge variety of takeaways listed on there, everything from Japanese to Caribbean to Thai to American, and you don't need to worry quite as much about not having enough cash or ending up with 3 portions of crispy duck when you wanted egg fu yung!
Summary: Give it a go, you'll never go back!