POOR CUSTOMER SERVICE AND DAMAGED ITEMS!!!!! (kiddicare.com)

Member Name: LELE

Product:	kiddicare.com
Date:	10/02/09 (33 review reads)
Rating:

Advantages: GOOD PRICES

Disadvantages: POOR CUSTOMER SERVICES, EXSPENSIVE PREMIUM LINES, CAN'T GET THROUGH TO CUSTOMER SERVICES

I ORDERED A TRAVEL SYSTEM, WHICH GOT HERE DAMAGED. I HAVE HAD THE MOST AMOUNT OF TROUBLE TRYING TO GET THROUGH TO THEM VIA THEIR CONTACT NUMBERS WHICH FORCES YOU TO THEN USE THE THEIR PREMIUM NUMBERS!!!!!!!!!!!! THEN I HAD SOMEONE DEALING WITH THE PROBLEM, WHO THEN WENT OFF ON HOLIDAY AND SO THE RECOLLECTION AND REPLACEMENT WAS NOT ARRANGED. I HAVE JUST CALLED THEM VIA THEIR 0906 NUMBER WHICH IS VERY EXSPENSIVE!!!!!!!!!! AND THEY THEN TOLD ME THAT THE PRODUCT THAT I WANTED HAD RUN OUT AND I COULD HAVE A REFUND, WHICH I HAVE ACCEPTED....(LET'S HOPE THAT I GET MY MONEY BACK)???? AND SOON??. PROBLEMS THEY HAVE GOT IS WHEN TRYING TO GET THROUGH TO THEM AS WELL AS ITEMS ARRIVING BROKEN, WHICH IS NOT GOOD BECAUSE THAT SEEMS TO BE A REOCCURRING THEME RUNNING THROUGH THESE REVIEWS! THEY NEED TO GET THEIR PRIORITIES RIGHT AND MAKE SURE THAT THEIR ITEMS ARE CHECKED FOR SAFETY BEING THAT BABIES ARE INVOLVED!!!

Summary: CHEAP IS NOT ALWAYS BEST!