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Littlewoods.com

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27 Reviews

Online Department Store. Fashion for the entire family, housewares and appliances, jewellery, toys and more.

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    27 Reviews
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      20.02.2014 19:19

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      I won't be returning

      I've had a Littlewoods account for years and love the products they sell as they are what I normally buy but even better you can spread the cost over a couple of months. You may find Littlewoods sell their products at a higher price than what they normally retail for when buying them direct from the brand but I guess that's probably why you can spread the cost. I've bought so many things from Littlewoods and if you spend over a certain amount you can put your items on buy now pay later. The only thing I don't like about that is when you are on your online account the balance includes the interest and doesn't give you an outstanding cash price which can get extremely annoying and confusing. Understand your payments and pay what you owe when you owe, there is a deadline date to pay your minimum payment amount and if you don't then you get charged £12 even if you're a day out so set a reminder if you're forgetful. If you have a problem with Littlewoods in a nutshell they don't want to know and are extremely unhelpful and the phone calls can be extremely time consuming and stressful. Once I have paid what I owe I will be cancelling my account.

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      12.10.2013 14:15
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      Littlewoods = great choice and little problems

      I have had an account with Littlewoods now for nearly a decade as I initially liked that I could spread the cost of my purchases and pay just weekly amounts.The negatives about catalogue companies however is that the majority of the items can be more expensive than from elsewhere. I very rarely use Littlewoods these days due to this reason and tend to only use it during the sales as I am able to pick up a few bargains this way. There are many items to choose from though which is a great bonus. Clothes for adults and children, toys, household appliances, bedding, audio equipment, anything it seems can be ordered. ===Ordering=== I do my orders online as I can then go through a cashback site and get that little bit extra back from my purchases. I find this method really easy to do and it clearly guides you through the checkout process. You are also given the option to use any commission that your account may have obtained against your order as well as options for spreading the cost of your purchase. You can also order using a mobile app now as well as the more traditional way straight from the catalogue and calling them up. ===Website=== I find the website extremely easy to navigate and you can browse the whole catalogue. (I personally don't tend to keep the hard copy that is sent through the post but it too, is clearly set out into various categories.) The website also has everything you need on it from viewing sizing of clothes, enlarging photographs of items for details as well as reading reviews that other customers have left. You are able to view your account online and track orders. I have also used it to arrange returns of items and find the process very easy to follow. I like to view my current level too on the site. Basically, when you order you go higher up their levels which gives an increase in the commission or reward money that you can use on future orders. Platinum for example gives 10% back. This seems like a good scheme but it is obviously there to entice you to place more orders each time a new season or catalogue comes out so use with caution. ===Customer services=== I have needed the help from their customer services in the past when one of my payments wasn't made on time (bank error!) and I was charged a late payment fee of £12. I rang up to query and as I was a longstanding customer with no previous problems on my account, they refunded my charge with no further questions. I found this to be great customer service. I have also had dealings with Littlewoods via e-mail as they kept upping my credit limit to what I thought was too high for my liking. At one stage it was over £2000 and I was concerned at the time at the amount of credit 'available' to me and that it may affect future credit applications etc. I asked them to reduce it to a level I was comfortable with which they did do immediately. However, the only problem I have is that I still have to keep an eye on it as it does automatically keep increasing no matter how many times I request this not to be done. There is also a feature now online where you can have a 'live chat' with an advisor which I find particularly useful seeing as my children always seem to want to talk to me when I am on the telephone! === Offers === I always seem to get offers from Littlewoods to encourage me to spend with them so if you are planning on a purchase, it is wise to research to see if there are any promotional codes you can use. === Recommendation === I would recommend Littlewoods to a friend but only if they struggle to pay for things outright as the pay weekly feature and Buy Now Pay Later is the main reason for this catalogue. The prices are just too high if not. I wouldn't recommend it to people who may struggle with paying their bills as the charges can soon mount up if late payments are received or when the BNPL offers finish. Also, on the topic of recommendation, with every friend you refer to Littlewoods, you do receive £20. Awarded 4 stars due to the higher prices and increasing my credit limit all the time.

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        12.10.2013 13:29
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        Overall a great shopping site that I have never had any problems with.

        I am really surprised to see that the average rating for littlewoods is only 2 and so many people have had such bad experiences. I signed up with littlewoods a few years back when I was in college. I was at college full time and working 2 part time jobs which covered most of my bills but I couldn't really afford to splash out on new clothes or shoes etc. Signing up was really easy and they gave me a £150 credit limit to start with. When I placed my first order I also got £20 off which was a great bonus! I chose to pay my first order over 20 weeks so that I didn't pay any interest. I got monthly statements which were easy to understand and I regularly got voucher codes through the post for money off or discounts such as 20% off if I bought any fragrance etc. I started to order more often and even bought most christmas and birthday presents from them as well. At Christmas they have lots of 3 for 2 offers on presents which helps save money as well. I know I can pay it off in 20 weeks or even 52 weeks so I don't have to stress about saving money up for expensive gifts in the run up to christmas. I also ordered my blackberry from littlewoods which was £200 which was much more expensive than buying it from a phone shop. Items are a little bit more expensive but you get the bonus of paying monthly and free delivery and returns. I do order most clothes in a couple of different sizes so its great that returns are free otherwise I wouldn't order as much as I do. I have bought clothes, shoes, wardrobes, bedding, cushions, perfume, aftershave, make-up, gift sets, curtains, phones, bath towels the list is endless. I have also been happy with the quality of the items and have always been satisfied with the customer service I have received. I do often wait for items to go into the sale before purchasing such as bedding and towels etc as you can grab a bargain that way! Littlewoods have sales very often so you need to keep a look out so you can grab a bargain before they are out of stock. Littlewoods do charge £12 for late payments which is pretty high but I have never had to pay it so as long as you pay at least the minimum amount due each month you should be fine.

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          14.08.2012 12:03
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          A great online store to buy from a wide variety of choices

          I came to know about the existence of Littlewoods.com in 2007. I was quite in the dark about this kind of online shopping directories. I was tempted to apply for an account soon after I visited the site. The availability of a wide range of products that I like and the flexibility to pay made me open an account with Littlewoods.com. The very first day I ordered 2 mobile handsets. I was amazed to have received the deliveries so quickly, just the day after. I had to pay a little extra charge as far as I can recall for the express quick delivery. The next day I ordered a pair of shoes and a nice winter jacket that perfectly fitted me. The initial credit that they gave me was £300, which was a good amount to spend online. It was easy to set up a direct debit payment to pay them. I chose to pay the minimum amount. It is great to be able to browse the many different categories of products that it has got. Choosing a product or item, adding them to the shopping cart, and finalise the purchases are very simple and straightforward. No technical knowledge is required for doing so. It is a little or great help depending on the financial circumstances, to shop online on credits in the comfort of sitting in one's house browsing thousands of products at one's own convenience. The downside is slight to moderate high prices on different items of products. But if I consider shopping online from home that is not a big issue.

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          07.02.2011 21:38
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          Great service, great variety

          I have just recently joined littlewoods looking for the perfect wedding dress within my next to zero budget. For my first purchase I found my dream wedding dress and due to the virtually none existent budget I was over the moon to see I was given an instant £600 account balance so I was able to buy the dream dress and spread the cost over 20 weeks and 10% discount also came in handy. You can also earn rewards, I currently have the silver rewards where I 5% on every account payment I make and after only 2 payments made I have earned £2.15 which is also a good incentive. You will earn Rewards on individual payments of £20 or more that you make to your credit account on purchases. You can redeem your rewards when you purchase online, there is a Rewards box that you can indicate the amount of Rewards you want to use on that purchase and if you call to place an order, you can tell the advisor how much of your Rewards you would like to use for a purchase my delivery was free and easy, with easy to chose delivery slots but at an extra cost which is quite frankly expected as it's the same everywhere, littlewoods use the Home Delivery Network to deliver their items and they were on time and the dress was packed up very well and I was so impressed with the actual dress. I have purchased a few more items from littlewoods just bits and bobs and have had no problems with ordering or delivery, the website is very clear, very user friendly. So far so good!

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          05.01.2011 22:29
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          Definately recommended if you can find a good buy.

          I bought something off Littlewoods recently and thought I'd write a review on it. It's not somewhere I have shopped regularly and to be honest the only reason I bought anything this time was because they had a fab sale on oversized jumpers from £18 to £2, can;t complain at a bargain like that and so snapped a couple up. The site itself has a lot of various items which are split into headings; Women Men Child & Baby Sports and Leisure Homewares Furniture Electricals Entertainment Toys Gifts & Jewellery Sale Offers. Within each heading there are various categories i.e Whats Hot This Week, Shop By Gender, Shop By Product etc which allow to click onto what exactly you are looking for or the category in general to see al they have. Each product has a range of options, clothing has size, colour and payment option so you don't have to browse through 12 colours of the same jumper meaning it's easy to navigate through the site and also less time consuming. Once you have decided on your order you can add items to your basket. Once done you are redirected to the checkout where you can apply promotional codes to get a discount, pay by card or sign yourself up for a credit account. I'm not aware fully how the credit accoutn works as it's not something I've done myself but I imagine like most catalogues you pay a set weekly amount and for the first 20 weeks I believe it is interest free which is a good thing if you really need to buy something but can't afford to pay it there and then. Bills are sent out monthly and you can either pay the minimum amount or the full thing off in one go I believe. If you're just paying by card as I done then you simply put in your card details, address details although you do have to sign up to log in information for the website which I think is a good thing as it means you can track an order and saves putting in your details again the next time. There is a delivery option to collect from the store for free but the delivery on my items was free anyway so I chose to do that. Once the order was placed I received a confirmation e-mail which told me when I would receive my items and also about the payment. The items were delivered pretty quickly especially for free delivery, I had mine through just a few days after placing my order. There always seem to be various offers such as buy now pay 14 months later although not sure how it would work with interest and such but on the whole from what I have used I've found it a good experience, easy to navigate, the category split etc but some items I do think are over priced although this could be because it's a catalogue and they have to make money somehow. All in all I'd recommend if you find a good buy!

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            28.09.2010 21:05
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            Alright website

            Littlewoods have an online website which gives people a chance to buy a range of items which are good for anyone. Items such as electrical, bedroom, clothing and gaming they have it all. Littlewoods are a weird website for me because I find they have good offers at times but other times they lack anything decent. The prices I find are higher than normal stores so if you want a game for a console you play I would hazard a guess it is more expensive on this website than any other you find and I think that is a bit bad considering they want your custom. I have been a customer for a while and at times they do have some good deals which catch your eye but a lot of the time your eye is caught by how much they want to charge you. They have regular vouchers they send to you which can help lower the limit and the prices they expect you to pay but I still believe they could be lower. The website is like any other with tabs which take you to certain destinations within the website and then you have also at the top of the page a search area which lets you browse by typing in a keyword and the results are usually very good. I find some areas of the website certain topics or areas have very little in terms of items to look at. I know there gaming area has some games but not as many as I would have hoped for so I tend to hope they put more there with an obviously lower price tag. I do believe there clothing area is there best part to the website because there is a range of items which can appeal to many people and they have all sizes and colours to sort of match every bodies needs but the website sort of has pictures which make them more desirable. They do sell branded products and again plenty of people prefer the branded items as they think they are more reliable which is understandable and they rarely sell the more cheaper items so I guess you could say they sell quality items. I like the fact that you can have good deals on the website but pay in a few months time so you have the option of paying on a finance deal or directly there and then so you have many options for payments as well which can help people especially around times like Christmas.

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              21.09.2010 17:34
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              Good site, hopefully a one of experience

              ***I am writing a short review on Littlewoods.com on behalf of a family member aswell as myself, note that this issue has been fully resolved and I am satisfied with the eventual customer service received.*** The initial layout of the website is wonderful, the site is easy to navigate and generally easy in general, payments are easy to complete and many discounts are often offered in the form of coupons or promotion codes. The variety of products is also superb, whether it be a new jacket, a new pair of jeans or something of a random bargain, Littlewoods online store WILL have it, and at a decent price too. HOWEVER Upon ordering a discounted designer item from the store I managed to find a decent offer "£15 OFF FOR NEW CUSTOMERS" the voucher boldly stated. So, I went ahead and entererd it and boom, off came the £15 of my first purchase according to the checkout screen. The card details were entered and a swift payment ensued, followed up by a confirmation email. Around 3 WEEKS LATER (not very impressive) the ite finally arived, but worse was still to come, the item had been billed at full price and no discount had actually taken place. I contacted Littlewoods helpline immediately. At first they did not seem to care at all, giving useless advise and avoiding the topic of why the money had not been taken off. But as previously stated, the issue has now eventually been resolved and I will no longer hold it against the guys down at Littlewoods.com. Thanks for reading, feel free to rate

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              12.07.2010 13:54
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              Good service, quick delivery and easy to use

              I have been using littlewoods for the last 2 years and i have been very impressed. However i have found that a lot of other people aren't such a fan of them and i'm not sure why. Yes you do get items on credit which is all fine and dandy plus yes gain its interest free for paying over a year and yes again its 29.9% apr if you do it over 2 or 3 years. The prices you will find are slightly higher when doing it on credit than buying it outright ( comparing both littlewoods.co.uk and littlewoods-direct.co.uk) but i really dont mind, simply because with not such a great credit rating and in dyer need of a bed, Littlewoods was the only one to give me credit to get the bed. In regards to the product quality of littlewoods stuff, i would say i have no complaints on the electrical side or the bed side, as the bed is very sturdy and everything i wanted, but the furniture you get is not of the quality i expect. For the price you pay i did not expect to get chip board weak furnitue. I bought a cabinate from them at £125 and firstly it did not line up properly and now after 12 months its bowing under the weight of itself (does not have anything heavy either on it or in it). But do not let this put you off littlewoods. They have always been great with the service for me and even when i ordered some clothing items which i found out were out of stock, they were very helpful and kept me informed of the progress of the order. And now with the reward scheme for just paying your bill, i have more reason to order from them, as i have already got a substantial amount of money on the scheme. Mind you i wish they would stop upping the credit limit on my account. So my summery of Littlewoods: If you read through the terms, then there will be no supprises, i will happily order with them but not furniture unless they improve the quality.

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              02.04.2010 19:47
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              Not the best catalogue store in the market, look around before here

              I have recently had my first experience with the online store of littlewoods and I have to be brutally honest and state that I havent been impressed by the service I have received at all. Littlewoods is a catalogue store where you can purchase items from clothing to homeware, electrical items and garden items etc from browsing the catalogue at home or online and making the order. Orders can be made through paper, phone or on the internet. You can either pay for the item there and then or set up an account where you are given a spending limit and a monthly bill. Careful however because interest racks up on the accounts if you dont watch it carefully. Overall though you can get things that you need easily and without hassel usually through an account system and it helps to pay for things over time when you cant afford them straight away. Overall from my past experience with littlewoods and from experience I have seen with my family and freinds I would say the service has been ok, and hence I decided to sign up for an account online and make an instant purchase. The signing up online was easy and simple and took approx 15 minutes to complete, read through and sign e sign the contract for the credit agreement. This was all fine and then I made my order of a dyson hoover. I clicked everything as I should have done and ordered it to be delivered the following day. I could allocate a specific time period for the day for an extra cost of £6.95 however I decided that because I would be in and out for most of the day I would choose anytime which was free. In the morning of the supposed delivery day I received a text at 8am to state my delivery would be with me between 9.30 and 12.30 in the morning. I was pleased with this as I could rearrange my working schedule slightly and stay in to work from home in the morning whilst waiting for the hoover and then go to my daughters easter parade. I stayed in and waited until 12.30. I tried ringing as nothing had arrived and couldnt get through as the lines had a technical fault on them for littlewoods. I therefore left a note on the front of my door to state I had waited and to please leave the hoover or call me so I can come back home ot get it. I received nothing and hence when I returned home and after waiting until 6pm I called littlewoods. I was told that the hoover was not due to be delivered until the following tuesday. I stated why this was the case when I ordered it for the next day, it confirmed this with an email and then even received a text to state this. The operator had no idea as to why I received the text but just repeated herself in that I would be getting it on the tuesday. I asked if I could cancel my order and also cancel my account as I was disgusted with the service so far and because it had ruined my day, and this was only the first time I had used them and I was told this wouldnt be possible but I would just have to refuse the hoover when it arrived and I ws unable to cancel the account. I was baffled by the attitude and inconclusive feedback from the operator and now I dont wish to purchase from them again. I found the set up very unprofessional and poorly managed. I wont be purchasing from them again and I have used other catalogue sites in the past and have had no trouble.

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              18.03.2010 19:15
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              Littlewoods.com - one security check after another.

              Littlewoods.com is an online catalogue store selling a wide selection of products including homewares, clothing, toys and games. Alongside the ability to purchase products outright, Littlewoods offer credit accounts allowing shoppers to pay for their purchases monthly - my chosen method of payment! Due to go on holiday in the near future, I was keen to get hold of a Nintendo DS and a few games to keep me occupied on a long flight. In this respect, Littlewoods didn't let me down. Opening a credit account was fast, it was easy, and Littlewoods made the 'purchase' of my products as simple as I could hope for, with honest pricing and an easy-to-understand 'account' page that showed me exactly what I owed and when it would need to be paid, alongside expected delivery dates and up-to-date information on despatch and delivery. Brilliant! I placed my order, and happily awaited the arrival of my DS and three games, and, a mere two days later, found a slip in my post box stating that Littlewoods' chosen courier, the Home Delivery Network (HDNL) had attempted to deliver one of my games when I wasn't in. I ordered re-delivery for a Monday (which, unfortunately was my only option as HDNL only deliver on weekdays), and prepared to wait once more (or at least, asked my boyfriend to take a day off work and wait on my behalf). The next day, HDNL left me more confused. Though, a mere one day before, they'd decided that one game was too large to post, the remaining two games had been pushed into my letterbox. Now, that's no reason to complain, of course, but I wondered why they couldn't have done the same with the first game! Still, that's not the fault of Littlewoods specifically; what happened next, however, is. Alongside the stuffed-in games lay another 'you were out' slip from HDNL - this time, for my DS console. Again, I ordered re-delivery, now expecting the arrival of a console AND a game on Monday morning, and hoped for the best. Monday came, and so did my DS game. Unfortunately, the console did not. A quick check on my Littlewoods account page following my disappointment revealed that I was to call them, and upon doing so I was told that my console had been returned to the Littlewoods Depot whilst a security check was carried out. Though polite enough, the lady on the other end of the line took no interest in my concerns about getting hold of my console as I couldn't afford another day off work, and promised that it would be re-delivered within two working days. A quick check of my account online again confirmed this claim. The following day, I returned home from work to find no 'sorry, you were out' slip, and no sign of a DS either, and the same happened the day after that, too. Another check on the account, and I was informed that I needed to phone Littlewoods again. Doing so resulted in "Ah, yes. Your console has been returned to us as we need to conduct a security check". Stating that I'd had the same two days before, I was informed that the console would be sent out again, and again left to wait. Again, my console was a no-show, and again, my account requested that I phone Littlewoods. Rather than doing so, I phoned HDNL immediately, and was informed that my console was still in their hands and that I could collect it the following day. So, taking a trip to the HDNL office on my lunch break, I finally had my DS in my hands almost two weeks after the order date. Perhaps to annoy me further, however, I was receiving calls throughout those two weeks asking me if I'd like to insure my purchase. My response? I would if I had anything to insure. Since getting hold of my console and games, I've had no problems with Littlewoods. I've made an order since and had it delivered in record timing (to work, of course, since I can't take days off whenever I please), and I've had no issue with making payments. Littlewoods keep me updated with regular statements, and allow me to make extra payments whenever I please. With everything I've purchased within my house, I've many great things to say about Littlewoods.com - it's just a shame that my first experience of them was so difficult to handle!

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                17.03.2010 13:03
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                Good if you can control your spending!

                I first opened a Littlewoods account about 3 years ago as I was a student and wanted a way of being able to buy the odd bit of clothing now and again on the tick as they say as I didn't always have much available cash :) History Littlewoods was founded in 1923 and started off as just a "by post" catalogue company but in 1981 it expanded its business so they could take telephone orders and then in 2000 they opened their online shopping website and started taking internet orders. They also used to have vast amount of stores within the UK but these closed quite a few years ago and were mainly sold to Primark and a few to Argos. They are probably the biggest catalogue company in the UK and sell nearly anything you can think of. Shopping The different shopping categories on the website include womenswear, menswear, kids & nursery, sports & leisure, home & garden, furniture, electricals, appliances, gifts & jewellery and toys. The choice available in the womens clothes is very good and they have a very wide range. They sell a lot of their own brand clothes which include Love Label and South. Love Label is their "in fashion" brand and is aimed towards their younger (late teens/20's) shopper and South is more for late 20's/30's. Along with there own brands they also sell a lot of branded clothes including Miss Sixty, Firetrap, Diesel, Superdry, Henleys, Bench, Converse, Lipsy, Rare etc. This is also the same with the shoes they sell branded and their own makes. The sportswear is all branded and includes Adidas, Nike, Lacoste, Pineapple, Reebok, Vans, Apple Bottoms, Animal etc. They also have a large range of trainers to choose from and you are always bound to see a pair that you like. Opening an Account There are two ways of opening an account with Littlewoods you can either open a normal account where you pay for an item before it is delivered or you can open a credit account this is subject to status so this could be rejected but it is very unlikely for a catalogue to refuse credit! If you are opening a normal account you just have to fill your address, e-mail etc and then your account is ready and you just put in your card details every time you place an order. If you open a credit account you have to fill out a credit application form on the website and input details such as your address, time at that address, employer etc all the usual questions when applying for credit. You then submit the form on the website and they will send you an e-mail within 48 hours to let you know if it was successful and when you can sign in to your account. They will usually give you about £500 credit to start off with, which I think is more than enough and to be honest you don't really need anymore than that as it could just get out of control. Always keep an eye on your available credit though as Littlewoods are buggers for putting your credit up without letting you know so you could go on one day and find it is at £5000.00. Obviously this isn't very good as it shows on your credit report that you have £5000 credit with someone so this could prevent you from getting financial services somewhere else, so I would definitely keep an eye on it and ring them and ask them to put it back down if you don't want it, that is what I do. Once you can sign in to your account you can view your previous orders, credit balance, what credit you have available, any returns you have made, any payments you have made etc. Placing an Order & Delivery Placing an order couldn't be easier you browse through the website and add any items you want to your basket in the top right hand corner, you can also type in the catalogue numbers in the search box if you are looking through the catalogue. Once you have everything you want you go to checkout and choose if you want to pay for it now or add it to your account. If you add it to your account you can choose to pay it within 20 weeks interest free, 52 weeks interest free or within 102 weeks but for 29.9% apr. I like the fact they give you 20 or 52 weeks to pay interest free and when you pick an item to put in your basket it tells you how much the item will be per week for 20 weeks and 52 weeks which is good. I wouldn't suggest doing the 102 weeks though as 29.9% is very high and is the apr of a credit builder credit card so it really isn't worth doing it! You then pick what day you want the item delivering for next day it is £6.95 and for standard delivery it is free. If the items are in stock they usually come next day or within 48 hours at the latest so it isn't worth paying £6.95 for next day delivery. The order is usually delivered by Home Delivery Network and comes in a re-sealable plastic bag. The items are all wrapped up in individual bags inside the packet and you also get your delivery notes. Returns All returns are free and if you want to return your item you can either take it to the Post Office (make sure you get a proof of posting), arrange for Home Delivery to collect it from your house on a certain date or take it to a local drop off point (these are listed on their website. If you want the courier to collect the return you can either arrange it on the website or ring Littlewoods and arrange it over the phone. You get 14 days from delivery to return your items and they are credited to your account within 14 days of being received by the returns department. I find they usually refund them to your account within 2-3 days. Rewards, They also offer a reward scheme now for credit customers you start as a silver reward customer but can move on to gold and platinum with the more orders you place. It is a bit bad from their point of view as it is just an incentive to get people in to more debt than they need to be in. I am on the silver rewards and you can 5% cashback in to your account to spend on something from Littlewoods for every £20.00 payment you make on your account. I don't know what cashback you get with the gold or platinum and don't ever intend of finding out :) So unless you have a high account balance you won't really get much cashback I think I have 50p, as I have never had a high balance. Paying Your Account Every month you have to make a minimum payment on your account either in the post office or online with your debit card. You will get a statement in the post every month and will also be able to view your payment due date and amount online. I would suggest paying the amount on the internet as it is a lot easier than going to the post office. Never miss a payment of you will get a £12.00 fee and this will get noted on your credit report! Offers They offer a lot of Buy Now Pay Later schemes where you input a code at checkout and you don't have to pay for the items you have picked until a certain month. This is usually for in about a years time some can be within six months. These used to be good especially if you were buying a quite expensive item of furniture or appliance etc as you would be able to have a few months to get the money together and they didn't used to charge interest. Now you have to spend over £100 to get this offer and also interest will be charged from that month so it really isn't worth doing it is just another way of skanking money out of people! Customer Service Their customer service centre is based in Liverpool and all the people are English which is always a bonus. They are all very helpful and go out their way to sort out any problems so you can't have any complaints about them. The only thing I don't like is when you ring up they tell you their special offers and ask if you want any of them and this is a bit annoying but it is only their job and they take your first no as the answer :) Overall Littlewoods is a good catalogue with a nice range of clothes but be prepared to spend more for them as they can be a lot more expensive than the high street and other internet sites. Obviously they charge more for their items as they are giving you the privilege of not paying straight away but some of the clothes can be a bit extortionate! It is handy to have if you need something urgently but haven't got the money for a couple of weeks, so you can then pay it off when you have the money but it isn't a good place to be buying all your clothes from. Their interest is very high and only take out an account if you know you can pay on time and that you can pay within 20 or 52 weeks and make sure they don't keep putting your credit up, it is their way of suckering you in! If you know you can control your spending and won't let your credit build up and build up and just want it for the odd clothes now and again then it is fine to have but don't use it as a permanent clothes shop :)

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                  18.12.2009 20:18
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                  Useful for emergency purchases at last minute.

                  I signed up for a littlewoods account a few years ago and have purchased lots of different items from them. I tend to shop online rather than via the catalogue. ~~The Website~~ It is very clear and easy to navigate. It is clear which sections to go to, there are lots of category choices. You can filter your search by lots of options but also just browse the whole collection. I find it useful that if you are looking for something you can filter by price so see how many of the item you are looking for falls within your budgeted price range. This has been very useful to me in the past. The pictures are always very clear and detailed, I have never been misled by the pictures on the site. I always know what I am getting and the item received matches my expectations. The product details are very accurate and again not misleading. ~~Ease of signing up~~ It was very easy to join, they took a few details and I was able to shop more or less right away. Be warned though they are very generous with their credit limits and you do have topay it back, it is easy to spend lots in one go, make sure you can afford the repayments. You can buy lots of items on nterest free, so spread the cost over 26 or 52 weeks without interest which is good providing you keep up with the minimum repayments. ~~Prices~~ I do find the price of items on Littlewoods tobe either the top end of average or a little over the odds. They obviously make money on they fact they do interest free ordering by hiking their prices up a little. However,this is never a problem for me as the facility has allowed me to buy pieces I couldn't afford in one go. I tend to just double check online the average prices and if the Littlewoods price is considerably over the odds I usually dont buy. I would just advise to check as rices can be steep. ~~Quality~~ I have bought: Clothes: jumpers, dresses, coat, underwear and nightwear Ladies shoes and trainers Gifts and novelty items Household items: Rug Electrical items: DAB digital radio and sat nav I have sampled a good range of their products, they are always top quality, well made and long lasting. I have not been disappointed with any item. The only time I have been disappointed it when the size was sall/large so have had to return the item. ~~Returns~~ You get 14 days to return items, you have to return with labels intact and in original packaging - you normally expect this with online shopping. Returns are free so you take them via the postoffice and you dont have to pay - this is really useful and I have never had a problem returning items. The returns are always processed on the account very quickly. ~~Delivery~~ Unlike other online shopping facilties I have NEVER been let down by Littlewoods. You can order for next day (you pay more for this though) or specify dats. If you take the day they offer you delivery is free. They use the home delivery network and their delivery dates are always correct, sometimes they have been early but never ever late which is brilliant. ~~Customer Service~~ If you ring up to discuss your account the telesales people are always polite and helpful. They are UK based call centres. They are always quick to resolve the issue. The only annoying thing is at the end of every call they try and sell you some wonderful promotion and they're clearly reading from a script but if you say no thanks they don't push - they're just doing their job so I don'tmind really. I once did not make my minimum payment because I read the statement date wrong and they were really understanding and waived the account charge. I think they will only do this once but it ws really helpful, they were very nice about the whole thing ~~Conclusion~~ Overall I am very satisfied with my shopping expeience with Littlewoods.

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                    16.11.2009 15:37
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                    Get an account

                    Right, I thought I'd found it all when I signed up for a Next account, but Next can't touch Littlewoods! Wide range of clothes, shoes, accessories, gifts, home wear, pretty much everything to be honest. Some top designers on this website, and the clothes, the clothes are just amazing! The main benefit of littlewoods.com is the fact that it is interest free, now littlewoods also have the website very.com which is apparently cheaper, but the question is, is it interest free? I purchased a brand new dress and a pair of shoes for a total of £55 and I don't even have to think about paying it until next November, at which point I can either pay it off with absolutely no interest, or I can pay it off over 20 weeks. Theres an option (unlike Next) to pay instantly by debit or credit card, or you can pay over so many weeks interest free, or you can buy now pay later. With the wide range of clothes and everything anyone could ever want on one website, I think that once my next account is paid off, I'll be closing it as next charge at around 26% APR, and littlewoods is interest free, more flexible, and better choice of stuff. One slight downside to the littlewoods website is that a lot of the stuff is sometimes out of stock, because it's so popular, but stock is regularly replenished as often as possible, and I'd say it's definitely worth getting an account!

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                      30.09.2009 10:51
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                      Definitely one to add to your favourites.

                      I have recently discovered Littlewoods.com and it has become one of my favourite sites when shopping onilne. Littlewoods.com sells the usual things you would expect from an online department store such as clothes (Mens, Womens and Childrens), homewares and even toys. My favourite thing about Littlewoods.com is the free delivery. If you are only buying one thing online it quickly becomes less of a bargain when you have to fork out nearly a fiver for postage so I tend to check Littlewoods.com first when looking for something specific. The clearance section is my favourite and I have had some great bargains. I recently bought a double duvet cover set for £7.50, cheaper than the cheapest one in Argos or Tesco Direct and no postage to pay. It's also good quality and looks really nice (bargain Christmas present for my parents and they'll never guess it was so cheap!). I have also bought a lot of Ladybird baby clothes as I am expecting my first daughter in January (I know, it's early, I got carried away!) and was very pleased with the quality and price. I like Ladybird stuff and used to get it from Woolies so it's good to have somewhere else to buy it from. Littlewoods.com also offer an interest free pay weekly option (spread over 20 weeks), which means you can buy a new outfit for a £1 a week! However I don't like to do this as I think it would be too easy to spend quite a lot of money without eralising it. Would be useful for those on a low income for buying presents, kids clothes etc though. Just keep an eye on the spending! The only complaint I have about Littlewoods.com is that their clearance stuff sells very quickly and although they try to list items with up to date availability for sizes/colours etc, you do sometimes get to the checkout and find it's out of stock. But that's a risk you take with bargain hunting and will certainly not put me off shopping with them. Cashback note - 8% cashback is available for purchases (before VAT) through certain cashback sites and it definitely worth using if you can.

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