Newest Review: ... made me open an account with Littlewoods.com. The very first day I ordered 2 mobile handsets. I was amazed to have received ... more
Prices aren't so 'little' even after an attempted discount!
Member Name: p-boy-d
Advantages: Wonderful layout, easy sitemaps, wide range of items
Disadvantages: Slow delivery, no discount followed up even though confirmation had been made
***I am writing a short review on Littlewoods.com on behalf of a family member aswell as myself, note that this issue has been fully resolved and I am satisfied with the eventual customer service received.***
The initial layout of the website is wonderful, the site is easy to navigate and generally easy in general, payments are easy to complete and many discounts are often offered in the form of coupons or promotion codes. The variety of products is also superb, whether it be a new jacket, a new pair of jeans or something of a random bargain, Littlewoods online store WILL have it, and at a decent price too.
Upon ordering a discounted designer item from the store I managed to find a decent offer "£15 OFF FOR NEW CUSTOMERS" the voucher boldly stated. So, I went ahead and entererd it and boom, off came the £15 of my first purchase according to the checkout screen. The card details were entered and a swift payment ensued, followed up by a confirmation email.
Around 3 WEEKS LATER (not very impressive) the ite finally arived, but worse was still to come, the item had been billed at full price and no discount had actually taken place. I contacted Littlewoods helpline immediately. At first they did not seem to care at all, giving useless advise and avoiding the topic of why the money had not been taken off. But as previously stated, the issue has now eventually been resolved and I will no longer hold it against the guys down at Littlewoods.com.
Thanks for reading, feel free to rate
Summary: Good site, hopefully a one of experience
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