We've had our carpet fitted a month ago, and it looked a bit raised towards the edges as if the carpet is slightly too big for the room. We noticed straight away and were first reassured that this would settle down, but it hasn't. After pointing this out a month later there has been complete radio silence - it's so rude and unprofessional. Now reading here I see others have had a similar experience. If it goes well you're lucky, but if you have a problem don't expect Lovecarpet.co.uk to sort it out for you - you're on your own.
I'm now seeing if we paid partly through credit card so I have recourse for a partial refund to put it right, or who else to contact.
www.lovecarpet.co.uk helped me out so much - thanks a lot!
I'm not normally one to write these type of reviews online, but I felt like I had to share this as a useful tip to other users if nothing else.
I was in the situation where I was selling my house after years of waiting for the housing market to pick back up again. Finally found an opening and decided it was time to sell my old house (I'm typing on my shiny new sofa of my new house right now :) ).
The carpets in my old house had seen much, much better days and right away I knew I had to do something about them. My best friend works in a local estate agent and she estimated that laying down some new carpet would be an easy way to add overall visitor viewing impact and first time impression value to the house.
I already new that there was an online carpet retailer that offered 6 months interest free payment. That allowed me to quickly get the carpet I wanted for my house sale. Lovecarpet delivered and fitted my carpet in just 4 days start to finish.
All said and done, I can say the new carpet added around an extra £1000 to my house sale. All I did was choose from some carpet samples that lovecarpet had sent for free. They sorted out all the rest including a reputable carpet fitter which was by far my biggest worry.
Well worth it and well done Lovecarpet!
I have just had my living room done out with a carpet called Ivory Carousel. The supplier and fitter was called Lovecarpet. I came across this company on the internet. There address is WWW.Lovecarpet.co.uk.
I did look for reviews and complaints about this company because when I spoken to one of there sale members, It seemed that there carpet prices were to good to be true.
I found some reviews on this site and trust pilot. So it sounds like they are a genuine company. So I booked their services and I cant fault them at all. they worked round my busy life style. They sent me samples out so i could see first hand what carpet looked like.
From start to finish there communication was 1st class and the fitters were great.
I would recommend them to anyone. I'm planning on getting my the rest of my house done.
If you want there number just look on there website www.lovecarpet.co.uk
I have had my whole house relayed with carpet and hard wood flooring.
I dont know if you have noticed but a lot of carpet companies are either going into administration or liquidation. I use to go to local carpet shops that are in the high street but believe it or not it has gone.
So I looked on the Internet but I just didn't know who you use. I call many companies and found that they were very expensive or they was pushy on the phone. I'm like many of you guys, you dont want to be pressured into something.
Then I call a company called LoveCarpet. I seen there page on www.lovecarpet.co.uk. I call them up and i spoken to a lovely lady. She didn't pressure me into having this and that.
She explained how to use their website and how i could get free carpet samples. Afterwards I received the samples and I really liked them so I call them back up.
I spoken to a different woman this time and she was just a nice. I asked if i could get a measure of my home. They arrange a free pre-measure and they gave me a price.
The price isnt the cheapest and wasn't the most expensive but the customer service sealed the deal!!
We arrange a date and the fitters came, who by the way work very hard considering on of them had man flu haha.
I was very happy with the service and carpet. I will recommend this company to anyone.
What I can tell you about Love Carpet.
I found this company on the internet. All I typed in was Carpets and there is millions of companies on there.
I looked at all the companies on the 1st page and ended up choosing www.lovecarpet.co.uk. Their site was very easy to use and I found out that they do a buy now and pay in 6 months.
I requested some information from them and I had a phone call the following morning. The woman I spoke to was very nice on the phone. She knew what I was after and due to the request and also helped me all other enquiries I had.
They gave me an excellent customer service from start to finish, plus the fitters did a fantastic job. They truly worked hard.
Another thing I will add is that with Christmas just being round the corner the buy now pay in 6 month is a great help. You know how we all need to watch the pennies.
I would like to say thank you to you and the fitters at LoveCarpet. I am really happy that the carpet, it looks really good in the house. The kids are not allowed in the lounge now. Haha! The lads work really hard moving the furniture around and laying the carpet. I can tell that they are professionals in their trade. I couldn't believe that they did all that in a day and maintain that level of quality between the two of them.I don't usually give feedback but I am genuinely impressed with the level of customer service I received from you and your team. So I would recommend you and your company and I hope you don't change the way you do business.Many thanks to all at Lovecarpet!
This is the second time I have used the Love Carpet Company. They fitted my house out two years ago and I was pleasantly impressed with their level of services and prices.I have now moved houses and the carpet that was there was in seriously need of a replacement.So I called the 0800 number off their website and then was put through to their sales team.I already knew the process that they go through to get the job done.I knew what the name of the carpet I wanted and the dimensions of the rooms. So it was quick and easy and they got the fitters in ASAP.The same customer service was delivered and the fitters did a fantastic job.Thanks again for all your hard work.If I ever need your service I know where to go.
Wide range of carpets which come in all kinds of colours.