What a fiasco, the promoters advertise Robbie Williams web site as a place to order your concert tickets, but can you access it? I tried all day Monday and Tuesday, finally gaining access Tuesday afternoon. After spending an hour trawling through different screens, selecting the date, block and then opting to check availability, I had to wait 35 minutes to be told that the maximum online members had been reached and to try again later! Having attempted this several times I lost all patience and logged off. Is this a common problem with box offices when a big star is due to perform as the same problem was experienced trying to contact them by phone! Unless you're desperate to see a big named star I wouldn't bother attempting to book tickets using the on-line box office as it tries your patience too much and results in a big fat zero. However, I have now got through to the telephone box office and secured my tickets. Probably costing £10.00 in air-time!