Newest Review: ... a call Saturday evening around 9pm to advise the flowers had been delivered to another address. The recipient had c... more
On time, but can be meagre...
Member Name: norton501
Date: 02/05/10, updated on 03/01/13 (1607 review reads)
Advantages: Flowers by Post £18-22 recommended (but no vases)
Disadvantages: Bouquets can be quite meagre for the high price tags
I have used Next flowers quite a lot in the last five years. At first, I used the facility to send a bunch of flowers to a relative who was a bit down after a family bereavement. So I picked a nice big £55 bouquet and was delighted to see if you have a credit account/ a Next Directory account they will add the cost of the flowers to your next statement- so you do not need to have a credit card handy. you can of course pay by card when you order if you have the cash.
Finding out I could add flowers to my account was both a good and a bad thing for me. And for a short while, I went through a phase of sending everyone and their dog flowers (literally). Ordering suave £60 bouquets with champagne for relatives just to let them know I was thinking of them.
And, yes, I am still paying off the account! More recently, I sent my mother in law a bouquet of more modestly priced Next flowers. These arrived on the day they were supposed to, were packaged well in a cardboard box and the bouquet (a £19 by post bouquet- sent by Royal Mail first class instead of a courier) was a modest size so for the price and the resulting flowers ( a bouquet of coloured tulips), I felt I had a good deal.
But, this has not always been the case. A few years ago after some friends let me live in their spare room for a week after I split with my ex and had to move out of our house in very short notice, I sent them a big bunch of sunflowers in a vase. At the time this cost me £45 and when I saw what had arrived, I was disappointed. There was a medium sized glass vase and four sunflowers that looked quite meagre. I wondered why my friends had not phoned me as I sent the flowers as a surprise- it turned out the card was not visible so they didn't know who they were from. On this occasion, the bouquet could have been replicated for much cheaper in a local flower shop.
I have learned not to be fooled by the flowers in the pictures. The bouquets in the photos are always extra large versions and the flowers that arrive and the bouquets are always smaller in real life. So, I have learned to only buy the cheap "flowers by post" bouquets that are priced from £18 to £28 and are sent without vases and by Royal Mail. You still get to choose a delivery time but as these are cheaper, I find the value is better.
You get a card included for free with some bouquets- like the flowers by post and you can type in your message (limited number of characters) or you can choose a specific card, add chocolates, champagne or a balloon or a teddy bear for an extra cost. You can order Next flowers online or by phone. I have used both and the flowers have always arrived on the day they are supposed to so I have no problems with the delivery service.
It is worth noting you cannot send Champagne with a bouquet that contains a vase. For some reason the packaging will not allow for a glass bottle and a glass vase to travel together. Some bouquets come with a glass vase, some do not so it is worth reading what is included carefully.
Overall- I will only use this service for the cheaper "Flowers by Post" bouquets. I have before spent up to £60 per bouquet then been disappointed with what has arrived in terms of the size of the bouquet and the number of flowers. The vases have looked empty. So it is worth going to see the flowers you have sent if you order a bouquet then you can gauge for yourself if you got value for money so you know for next time! 2.5 stars from me.
And if you do decide to send yourself a bouquet to test Next flowers then it is good market research for you as you get flowers!! And you can review them!
Summary: Easy to order from, but do go to see what you have ordered!