novatech.co.uk

Novatech is one of those firms that people either love or hate. The hate usually comes from a particular bad experience that of course means they hate the firm and will not trade again with them in the future and the love comes from obtaining a great deal that was not elsewhere. I myself am one of the people that loves Novatech, however saying that I have only traded with them once. If I had traded with them many times, then I would maybe be able to give a more accurate description, however I am sure in the future I will buy from them again and therefore pop onto this review to make a quick update. Novatech is a computer site that has been running ...  Read the complete review

My experience of buying from Novatech has been very satisfactory. While it is true that you can really judge a company from what they do when something goes wrong, when it all goes right that has to stand for something right? We needed a new computer as the hand-me-down from the inlaws was 'out of the Ark' and 'not worthy of a skip' according to one of my more technical-minded colleagues at work, and was not worth throwing any more money at. The wife was tearing her hair out as she needs internet access for her online business, so we needed a replacement fast! Looking at the Novatech site which was very well navigated with clear prices, I homed in ...  Read the complete review

I shopped with Novatech since they started. I'm just a private buyer, so nothing that might change their share prices one way or another. Their prices were (are) competitive but I'd never had to return anything before. My recent experience trying to buy a HD enclosure certainly changed my view. They sent the wrong unit. Not a calamity - everyone makes mistakes, and I judge a business on how efficiently it deals with its mistakes. I was happy to keep the unit they sent - an HD enclosure is a HD enclosure, though I'd have preferred it to match the earlier unit I'd bought. But it failed within a few minutes of start up - didn't take long to establish it was ...  Read the complete review

Good range of products at competitive prices, especially useful in an office enviroment. I generally use them for purchasing low end office machines. Often if I order a machine (usually in the region of £200 - £300) before 4pm it arrives the next morning. Have heard bad things about some of the other products such as the motherboard bundles and some of the laptops so I would steer clear in that area. Prices for memory etc. seem to be competitive in general but if you are out for maximum performance/cost I would go elsewhere. They offer a affiliates scheme which gives you 6% of any successful purchase. Not amazing rates but a decent money earner if you have a successful ...  Read the complete review

I don't think I've come across a company that seems to care less about looking after a customer than Novatech. Despite Buffalo Technology providing proof that the Terrastation I bought from Novatech was faulty they are refusing to refund me until they get the faulty unit back. So, we have documentary proof from the manufacturer that the unit is faulty and Novatech decide to keep my money for as long as they please. They have given me no adequate explanation for this. Trying to get through to talk to a person in the first place was a nightmare involving a long wait of 30 minutes - and then being passed from pillar to post. Even their on-line chat 'service' involves a long ...  Read the complete review