Ocado.com

Having been an online shopper for years, I had one issue with most online supermarket websites - I'd order food, and it would be clear that staff had chosen the food closest to the front. What I'd order for a week would be out of date within a few days. I switched to Ocado when I found out that they offered a 'best before guarantee'. I could ensure, by ordering with them, that my food would last as long as I needed it to, as all fresh foods are labelled with a minimum best before date. I wasn't disappointed. I've been using Ocado for months now, and my shopping always arrives on time, delivered by a friendly and efficient driver so that I'm not left waiting ...  Read the complete review

I have been using Ocado for some years now and have always found their website very easy to use and their products to be of extremely good quality (especially the meat, fruit & veg). Deliveries are usually booked in one hour slots and are usually prompt, however if the driver is late he will phone you to let you know and tell you how long it is likely to take. Shopping is put into different coloured bags for products to put in the freezer, fridge etc and all bags are recyclable and can be handed to the driver to take back and recycle. Drivers are always cheerful, polite and helpful and inform you if any substitutions have been made to give you the chance to decide if ...  Read the complete review

Ocado vs. Waitrose Deliver: Let me make clear at the outset: I am a Waitrose junky. I love the quality, the service, the convenience (it is near my house) and the warm, fuzzy feeling that comes from buying sustainable, frequently local, often fairtrade and guilt free food. I was under the impression that Ocado is the home delivery version of Waitrose, which is why I chose them in the first place. Actually, this is not the case: Waitrose has its own delivery service, Waitrose Direct, which differs from Ocado (a separate operation, in which the John Lewis Partnership apparently only has a 29% stake), although the difference seems primarily defined by the fact that ...  Read the complete review

I have used Ocado's home delivery service of waitrose food for a few years now and highly recommend them. I have tried other supermarkets including Asda, Sainsburys and Tesco and Waitrose itself but have consistently been disappointed and frustrated when they have failed to deliver my shopping properly - items are often missing or have been replaced by totally inappropriate substitutes. I know waitrose is probably the most expensive place to shop but I find when I use ocado's home delivery service that we eat everything we buy because it comes with plenty of date in it and its all top quality. Delivery costs range from free (usually these slots are on a ...  Read the complete review

Let me honest here, I do my supermarket shop online because I am lazy - I found the weekly trip to the supermarket a complete chore - all that dithering about in the aisles with the trolleys with wonky wheels, and all that lugging food in and out of the trolley then in and out of the car then into the house - all too much hassle once the online shop was invented. However, having admitted that I am a lazy bones, this doesn't mean that I like rubbish food. I don't - I like lovely food of good quality and for that reason I use Ocado. As they deliver primarily Waitrose food, it is of excellent quality. I say primarily Waitrose food as I understand that they now ...  Read the complete review