I wish I could give them 0 star. Worst company ever I have dealt with. Have ordered an item from them a label printer, and realised that its not fit for the intended purpose. When I contacted them fro return they refused to take the return as we were business customer and not an individual customer. The guy i spoke to over the phone told me that they cant take return and after insisting he said I need to contact my solicitor in case I am not happy with their policy or service. Finally I mange to speak to other person in their team and he said send us the request return and we can look into it. Its been more than a month no response from them. I sent few chaser emails but no response what so ever. Beware of such fraudsters!!!! better to buy from companies like PC world or Curries who value their customers rather than these companies operating from bed room or Garage.