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TERRIBLE -  Onestopphoneshop.co.uk Online Shop
Onestopphoneshop.co.uk 

Newest Review: ... HANDSET ONLY TO BE SENT A THIRD FAULTY HANDSET AFTER THEIR ASSURANCES THAT THIS WOULD NOT HAPPEN AGAIN. THEY REFUSE TO CANCEL MY CONTRACT E... more

TERRIBLE (Onestopphoneshop.co.uk)

Oliver

Member Name: Oliver

Product:

Onestopphoneshop.co.uk

Date: 12/12/07 (122 review reads)
Rating:

Advantages: nothing at all

Disadvantages: Rubbish customer services, not getting cashback, broken phones, ignoring my emails etc etc etc

1) Phone was faulty and they just kept sending the broken phone back to me- had to send it 4 times in the end!
2) Sent my cashback claim over 3 months ago now, and still no sign of a single penny, customer services are TERRIBLE! They just ignore my emails and if you try ringing it'll take HOURS and HOURS to get through, it's ridiculous, also the phone system just sends you in circles and when you eventually get through they're really unhelpful.

My friend's a lawyer and I'm now actually considering getting him involved and threatening legal action. What they're doing is illegal and a breach of contract.

BOTTOM LINE: really, really rubbish. Please don't fall in the same trap as me and go elsewhere at all costs. Don't give these thieves your money!

Summary: one of the worst companies that I have ever had the displeasure in dealing with

Last members to rate this review:
(1 Member)

khalilah%2F

View all 1 member ratings

Overall rating: Very useful


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