DO NOT BUY ANYTHING FROM ONE STOP PHONE SHOP (Onestopphoneshop.co.uk)

Member Name: IMRAN

Product:	Onestopphoneshop.co.uk
Date:	20/02/08 (109 review reads)
Rating:

Advantages: ABSOLUTELY NOTHING

Disadvantages: EVERYTHING

DO NOT MAKE THE MISTAKE OF ORDERING ANY PHONE FROM THESE COWBOYS. THEY ARE AN ABSOLUTE SHAMBLES. I ORDERED A NOKIA 6500 SLIDE ONLY TO HAVE RECEIVED A FAULTY HANDSET. I RETURNED THE HANDSET AT MY OWN COST ONLY TO BE SENT A SECOND FAULTY HANDSET. GUESS WHAT. I RETURNED THE SECOND HANDSET ONLY TO BE SENT A THIRD FAULTY HANDSET AFTER THEIR ASSURANCES THAT THIS WOULD NOT HAPPEN AGAIN. THEY REFUSE TO CANCEL MY CONTRACT EVENTHOUGH THEY HAVE SENT ME FAULKTY HANDSETS. THE ONLY THING THEY ARE PREPARED TOP DO IS SEND ME A COMPLETELY DIFFERENT PHONE WHICH I AM NOT INTERESTED IN. ONCE THEY TIE YOU INTO A CONTRACT, THEY DON'T CARE. THEY PUT YOU ON HOLD MINUTES AT A TIME, ARE EXTREMELY UNHELPFUL AND DO NOT EXERCISE ANY GOODWILL WHEN THEY HAVE EXTREMELY INCONVENIENCED A CUSTOMER. I HAVE PAID £12 SO FAR IN SPECIAL DELIVERIES WHICH THEY HAVE NOT REFUNDED NOT TO MENTION THE COST OF CALLS TO THEIR PATHETIC CUSTOMER 'CAN NOT HELP YOU' SERVICES. THEY PROMISE TO CALL YOU BACK BUT THEN DON'T. I RANG UP NOKIA ABOUT THE 6500 SLIDE BECAUSE HOLDING DOWN THE HASH KEYDOES NOT PUT THE PHONE ON SILENT. APPARENTLY, NOKIA ARE AWARE OF THIS PROBLEM BUT DO NOT HAVE A SOLUTION TO FIX THIS PROBLEM YET. I INFORM ONE STOP PHONER SHOP OF MY FINDINGS SUSPECTING THAT THEIR ENTIRE BATCH OF 6500 SLIDES IS FAULTY. THEY SIMPLY DO NOT CARE AS IT IS NOT THEIR PROBLEM AND HAVE NO INTENTION OF RECALLING THEIR ENTIRE BATCH. DO NOT BUY ANYTHING FROM THESE JOKERS.

Summary: ONCE YOU BUY, THEY ARE SIMPLY NOT INTERESTED ANYMORE