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I had my PC built for my job as a graphic designer, the choice of graphics cards, RAM and processing power are great for this and my PC is more than fit for purpose. There was one issue with the build I had asked for, and this was promptly picked up and I was called and the issue resolved to ensure my order was built on time. I wanted the machine quickly and asked for the 3 day delivery on a Saturday, I wasn't disappointed, the PC came packaged very well, with all the information I needed to set it up. All in all PC specialist delivered everything they promised at a very reasonable price for the standard of kit I received, I would recommend them to anyone.
Not so speedy creation, but definitely worth the wait. The website was easy to use and my laptop was easy to customize to the specs I wanted. Recommended by a couple of friends and very happy with my purchase. However when i rang up customer services I had to wait about 8 minutes before anyone answered, and i also have to post the fan i bought with my laptop back to get a replacement as it is broken. Other than that hiccup the service was fine.
Perfect in every way. I was very unsure what I needed to order, the telephone helpline staff had lots of patience! I now have a fantastic new laptop. When the order was placed I was kept informed of the progress at all times. The delivery process was smooth, I received an email telling me it had been despatched, then another when it reached the courier depot. I was then given an hours time slot for delivery which was perfect. I was able to leave work & be at home in time for delivery.
I bought a laptop (Cosmos) with PC specialist because it offers excellent value. The order process was straight forward and the delivery was efficient. The laptop is running smoothly and very fast. Overall happy with the purchase so far.
Excellent website and advice on how to specify your own custom built PC. Great price and value for money. Was advised that the quality of service and aftercare was excellent...fingers crossed!
The ordering process and laptop are great although you pay the price for a custom build with a long wait time. I thought it worth noting for potential customers that the prevalence of a large amount of reviews is partially due to PC Specialist rewarding customers for posting reviews (free USB stick). That isn't to say that only positive reviews are rewarded, but still worth knowing.
I ordered from PC Specialist on the recommendation from 2 colleagues who had used them previously. I know a little about computers but not confident enough to build my own so the ability to spec my own PC and then get PC specialist to build (with a warranty included) was the perfect option for me. I found the website easy to use and also made use of the fantastic forum attached to the website to both read the discussions of others about their proposed purchase and to also ask the forum members to validate my spec. I was pleased with the delivery process once I had placed the order and although I had to wait a few weeks it was delivered within the timescales outlined on the website at the time of ordering and I was informed as the PC went through each stage of the process. I would just recommend that anyone needing their purchase in a hurry to pay for the fast track order. Overall I have no complaints with my PC and it was delivered exactly as I requested, I will therefore be recommending PC specialist to others.
On the whole I am quite satisfied with the quality, speed robustness of my PC. One the best purchases so far. However, PCSpecialist could do with trying to deliver orders faster. I understand they have a huge work load but waiting for 21 - 30 days for a PC to get delivered is a bit too much in this fast-moving age. I would strongly suggest ramping up the number of employees who build PCs
I am delighted with my new desktop computer. Being something of a greeny in the IT world I had delayed the ordering over and over again until it was suggested I tried PCspecialists. I found the web page easy to use and there were plenty of choices - I had to get my choices checked by someone that knows me and my needs. There were plenty of emails to keep me informed of what stage my order was at, and that was great. The computer took a little longer than anticipated to arrive, but not overly long, and it did arrive on the day I was told in the email.
PC Specialist is a well thought of company so when I wanted to replace a laptop and had on many occasions played with their online computer configuration tool I knew that if I could start with one of their basic designs then tweak it to incorporate all the other possibilities that were on the market and they knew would work together. So rather than chose from designs that were chosen to fit a budget I knew that with PC Specialist they would do their best to make me a laptop that would have all I wanted. I have in the past built towers for myself and family so knowing what was needed as a basic design but with a laptop you have to start with a set size into which all has to fit before you then screw it all together. So it was then a case of choosing the final look and choosing just what went into it. I could have a recent designed processer of a more than capable capability and then take it from there. When it came to RAM I could go for a single stick to get it up and running and knowing then that later I could easily add more as I could see that there was the the space left. I did not have to try and foresee what was needed some time later. In a similar way I could update later the hard drive later if I wanted but in looking at what I could chose from I spotted that I could have now 1TB of WD with 120GB of SSD in one single chunk. All the rest just fitted into place and I knew how much it would cost. Whoo Hooo
The PC is amazing - it is slick and runs like a cloud in the sky. The customer support is also brilliant - my only dislike about the entire process is the time it took from placing the order, to get it into processing (5 days...), then the processing time to actually being built (20 days!). I could have just as easily ran down to the local PC-World or other shop and bought a standard PC for less money and faster delivery. However, I am satisfied now it's arrived.
This is the third desktop PC I've bought from PC Specialist and I will continue to buy from them. I tend to replace my and my wife's PCs every three years or so and I have never had any problems with them over this period. I went for a mid-range gaming PC. It was easy to configure, with plenty of options on the website for which components to use. I did select a pretty non-standard list of components so I can't really complain that it took around one month to receive. I could keep a track of the progress on the website, although it spent a long time in pre-production during which time I couldn't see any details. I bought a cheap PC a few years ago (from a supplier who shall remain nameless ;p) and the components inside broke down one after the other. Since this is my third (and counting) from PC Specialist, I can't give any more recommendation than that.
Great service. Easy to use website. Brilliant communication keeping you updated with progress of your order. Will definitely use again
I found using the website very easy to use but when it comes to the delivery not so much, my PC was supposedly in a back log and was in pre-production for 4 weeks (bearing in mind it does not take a month to build a PC) but there was no contact from PC Specialist at all, not even to let me know the situation it took me continuously calling to find out what was going on (a phone call ,txt or email to let me know would be enough). I did eventually get it and the PC work perfectly which is a relief.
I found it so easy to specify exactly what I wanted, hardware and software. This is the second PCspecialist computer that I have bought. Got the All in One PC this time for simplicity, it's great! In less than 5 days it was ready for despatch. Would recommend PCspecialist to anyone.