The main reasons why we've ordered from PCSpecialist were the large selection of PC components (especially cases), the currentness of the technology (no one else offered the NVIDIA GTX 980 at that time), the fair prices and the fact that their configuration page allowed for more combinations in comparison to the competition.
The PC came in time and was packaged professionally. All manuals, installation software, additional components and spare parts (Cables and screws) came in a nice box.
If there's one negative thing to say it would be the PCSPECIALIST logo they glue onto the front cover. I don't recall that I have agreed on that but I simply might have overlooked the small print. I have ordered that specific case (Fractal Define R4) for it's clean design (sporting a black, brushed aluminium front). But the worst part is, that it's not even centred correctly.
That said, it's the service, the quality of the build and most importantly the overall performance and stability of the machine that outweigh this eyesore on the otherwise great looking case.
At the end of the day you look at the screen rather than stare at the PC itself.
So far so good, the PC has only been installed for 2 days! I have used PC specialist before and found the whole process very user friendly. My PC performs as expected and the set up was quite straight forward.
PC specialist provided me with the system I asked for, albeit taking a while. The system arrived well packaged in a large box with padding protecting the laptop box inside.
The laptop itself came without the battery in the back. It makes no difference to me, I'm sure they had their reasons.
The laptop fired up in seconds, had a little bloatwear but booted into a setup wizard. This showed me they hadn't just created me a local PC account meaning the PC was fresh.
I work in IT and I like to set up all my systems, so a clean Windows installation was always on the cards for me but I ran with the PCSpecialist build for a short while. Having had the chance to get around to reintalling a clean version of Windows 8.1 Pro, the license on the base of my new laptop worked fine and I then had to use my initiative to get the drivers from the driver CD. (I opted for a second hard drive over a DVD Drive)
All devices are working as they were showing that all devices were set up correctly in the first place.
I took the liberty of adding a second mSata drive to my laptop so I now have 2 mSata, 1 Kingston SSD and 1 750GB Hard Drive. The laptop is having no problems with dealing with all the drives, even when I plugged in my External hard drive with 6 more partitions full of data. Thankfully PC specialist put USB3.0 in their laptops, otherwise I'd have been up all night sorting my data.
All in all, I'm very pleased with the purchase, especially since I got a better finance option along with a better laptop for not much more money when I looked elsewhere.
The communication was great and the item was delivered in record time. Seamless and very nice transaction
Very fond of PCS, use them twice now and would again in the future. Build quality and cable management is fantastic. Haven't had any issues, only had positive experiences. Really great service.
Would have gave full marks, however i felt pressured into paying extra for a faster build time due to the forums saying that standard build time can be several weeks and i did not have the time to wait. After paying the extra though, build time was rapid.
We required a new CAD pc for technical 3D drawings, very easy to customise machine to required specification, competitive price and fast turnaround time. Recommended
Fantastic company and service, The website was very easy to use each component was explained so even someone with very little pc experience would be able to order. Very happy with my order and the service recieved.
overall happy with product i received from them,easy set up process with all the information i needed included. great delivery service.
After almost eight years of faithful service, my old PC finally gave up the ghost, in the form of its power supply exploding. On a Saturday morning, this was not the way to start one's weekend. However PC Specialist made the entire ordeal much more tolerable. Their easy to use custom PC building tool allowed complete freedom of selection for parts, and they offered an express build service, ensuring that I would have my PC within 3-5 working days. With the order placed on Saturday, I was kept constantly in the loop about the status of my order; informed of its building completion, testing phases, and finally delivery. I was given an estimated delivery window of an hour which was very helpful; nothing is worse than knowing you're due an order but only knowing it will be with you some time between "7am and 7pm"; spending the whole day at home is not enjoyable.
The PC arrived very securely packed to prevent damage. My only gripe was that the screws at the back of the case had been screwed in with what I'm assuming to be an automatic screwdriver, meaning that they were almost impossible to remove by hand and were actually slightly distorted. The other issue is that the front two USB-2 slots appear to be disabled or possibly broken; the back ones work fine, as do the front two USB-3 slots- as a result I have not enquired further about this as sending it back and being without a machine is more hassle than its worth.
Apart from that, my entire experience with PC Specialist has been very pleasing. Their communication and speed of services has been second to none and they are a company I would definitely order from again.
I ordered my item and received next day the item arrived well packaged and was the cheapest i could find a nvidia shield tab on the internet will definitely use again. Thanks
This is my second PC ordered from PC Specialist and both times the service has been great. My most recent PC was built well within the 14 day average build time and my order arrived in excellent condition with clear instructions on how to set up my PC. I have 2 other family members who have ordered from this website more than once and I know that they are very happy with their PC's/Laptops.
I called the great team at PC Specialist's & within a few days my computer arrived.
I asked for a customised PC and they talked me through it and offered great advice.
Who could ask for anything more!
A most excellent service.
I choose to order my PC from PCSpecialist, because I wanted particular specifications for it. I found the website very easy to use and was able to select and choose the hardware and software for my PC exactly how I wanted it. During this process there was a running total, so I was able to change different items in order to keep it within my budget. As I needed my PC quickly, I opted to spend a little extra for a fast track service. I ordered my PC at 9:30am and it was ready for dispatch by the following morning. During this time I was regularly updated with the process of my order, from building, to testing and quality check. To ensure I was home for delivery, I phoned customer service and was able to arrange the day of delivery. My order was dispatched with DPD and I was given a consignment number so I could continue to track my order. I was also contacted by DPD, with an hour time slot of when to expect my delivery and was able to track it all the way to my doorstep. My PC arrived safe and sound exactly when it was supposed to. All I needed to do was plug in and switch on, as everything was already set-up and installed. I've had my PC for a week now and it runs like a dream. I am very happy with my purchase and the service that I received with both PCSpecialist and DPD.