i orderd it on the 18/05/15 and it arrived on the 22/05/18, exactly what i orderd and was execting, no messing about, no having to deal with faulty parts that they cant find a problem with (a different company has done this in the past...) compleately customizable ( altho i forgot to do thae case, good job i didnt mind the default case ) and very easy to use, select all the bits u want, any extras, and it will check the compatability to make sure it all works, with the added deal for 2 free game (the witcher 3 and batman arkham knight)with selected geforces and the option to finance while my new job starts. u get regular emails to let you know whats happening with the build / testing / dispatched ect ( fixed / replace any parts if need be, instead of sending out a faulty unit ) and it actually arrived at the time i paid for ( before mid day ). , well packaged with plenty of padding / styrofoam and actually came with all the discs you would need in the future ( plus the free update to windows 10 when that arrives ) great customer services to go with a well built and thoroughly tested pc, you can tell these peaople want the reputation they deserve!
The PC is great for my intensive gaming at max settings including a GPU heavy game such as Witcher 3 at max settings with no lag. I can edit videos and render them extremely fast as a result of such a fast processor. It has made my life alot easier and it is very quiet too. No loud fan noises. Very Pleased :D
PC Specialist built my new computer very well and very quickly. The online configurator worked well and it was easy to find and select the components that I wanted. The prices seemed fair and indeed were the best that I could find short of building the computer myself, which I have done before but wasn't in the mood to do this time. One thing that I believe could be improved with the configurator is that some of the component brands aren't listed i.e. I only found out my storage hard drive is a Toshiba and my graphics cards are from Palit when I got the computer. Not a major issue but some people might like to know beforehand.
The computer was well packaged, the case being in a bag to prevent scratches, then inside its box with polystyrene, then that box inside another with more protective material around it. I did have to reseat a couple of connections within the computer but I imagine that they were just shook loose during transit. Also there was some foam packaging inside the case to help support the components.
During the build the website has a status section to let you know how the computer is coming along, progressing from building to testing and then quality control. A nice touch in my opinion.
I was also happy to see that when my operating system was installed no additional bloat-ware came with it. All that was needed from me to complete setup was register the O.S. and do the obligatory updates, plus update a couple of drivers to get everything working 100%.
All in all I'm very happy with the service I received and would definitely recommend this company to others.
I chose a pre-built gaming PC and tweaked it a little bit , paid for express despatch , I was kept informed by email every step of the way - the PC came incredibly quickly and was really well packaged. I have to say , Its a wonderful gaming computer , I cannot fault it.
This is my third laptop from PC specialist, and I have also recommended several family members get their new Desktop and Laptop computers from PC specialist.
They provide a consistently good service, and fantastic machines. My last laptop I used reliably for over 5 years, and only replaced it as it was no longer keeping up with the newest game releases.
This is only the second computer I have ever purchased, the first in 2002. I bought a sort of custom PC like this so I had a certain amount of choice on what went into it, could get inside it more easily than something like a laptop, and get more performance price-wise. I am really surprised that everything up to now has gone very well; I know you sent me this follow up e-mail on the 26th April, but I have only felt that I have now had sufficient time with the computer to give you a reasonable evaluation.
For a good few years I have wanted to get something like this put together and have finally got enough knowledge together to do it.
I'm pleased you sent the instruction book for the motherboard. It makes interesting reading, even though there is a lot I don't yet understand. Thank you for including unused items for the Asus motherboard, Coolermaster case etc. It would be nice to have instruction books for all the other items, the Coolermaster case, the heatpipe cooler, the processor, the power supply, the card reader, the cd drive etc. At present I have downloaded something for the Coolermaster case from the internet, but have yet to be able to print out a good copy.
The speed of this computer is phenomenal, it works ok after 50 seconds of boot up, and seems to be fully booted up in under 2 minutes. Shut down too is even quicker. Also all my old peripherals so far tried actually work. One item in particular, my Canon BJC-85 bubble jet printer from 2002. My high definition video clips, Sony AVCHD, are playing really well. The I/O sockets that I have used so far test out fine, some still to be tried.
Am getting to grips with this new Windows 8.1 operating system, got some books the other day. Once I am reasonably happy I will start downloading some old programs. I have yet to find out/fully understand the differences between the directories "Programme Files" and "Programme Files (x86)" in the Windows source directory.
Whilst looking for a place to buy a new pc from, I was shopping around on quite a few online vendors. The reason I came back to PC specialist was primarily the ease of use on the website; it has an intuitive design, great choices of components, and the amount you are able to customise your setup really was not equaled by the other websites I was browsing.
The PC I received was exactly what I had selected, so no surprises there, and ofcourse I was very happy with the final product. Price wise you can obviously get cheaper if you built it yourself, but personally I like the support network PC Specialist has in place. Their team of pros building it for you, the £5 year long parts, labour and collection if you do have problems and the ability to ring them up during their long office hours; the guys on the other end are always really helpful! Price wise compared against other online vendors, these guys are really competitive.
I've taken off a star, for a mild inconvenience rather than a problem, which is I had to re-install the OS before I'd even got to use my new baby, but you get all drivers etc on disks so it really was just a quick process to get up and running.
I love PC Specialist, ordering from them is so much fun. You get to customise your rig and see where it is in production while you wait. The product is fantastic, though I've had an issue with the windows update system. Fortunately, they have great customer service on their website, so it's not a big deal.
I am generally pleased with my laptop. I was surprised that it is not quicker booting up given that it has an SSD card. It is also quite heavy but having said that I am used to a older HP laptop with a 15 inch screen so maybe it is just the contrast in size. Apart from that I am happy with it and it does what is should do.
First laptop from them. Great PC quality, fast delivery. Very useful website allowing to customize nearly everything you want. Only big issue is with production time, they announced 3 working days for the payment + 5-7 working days from the payment confirmation to the dispatch date. In practice, my order was dispatched (with a wrong postcode) 30 days after payment...
The service I received throughout the entire process was excellent. I was reminded on a bi-daily basis of the progress of my order and was able to contact customer support quickly and easily for any queries.
The site was designed well and the ability to customise my order to my own specifications made PCSpecialist the best choice for ordering my new computer.
When My order arrived I was stunned at how delicately packaged my order was and the covers all over the product made me sure that they care about your order as much as you do.
Very good experience with PC Specialist. The customer support was specially useful.
I will work with them again.
graphics card makes not shown you ring up they are vague about what you will be getting ended up with reference so took that out waste of my money power supply says modular no its a hybrid wanted to change all cables to red so had to spend more money optical drives are cheap and noisy changed them so spent 2500 on a system then another 1000 putting it right
Great quality for a great price - far higher spec than same money would have bought on high street
I was very happy with the service I received. The website is easy to use, and has a good spread of options. The whole process is broken down into stages so you know exactly what stage in the process your order is. And finally the product is excellent.