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pcspecialist.co.uk

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1962 Reviews
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    1962 Reviews
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    • More +
      03.08.2015 13:09

      Advantages

      • "Reasonably fast for a complex order made."
      • "Customer service and communication."
      • "Reasonable price"
      • "Assistance on incompatabilities"
      • "Options available for specification"

      Disadvantages

      • "Stock availability was a problem for the processors requested. "
      • "Inadequate cases for high spec workstations. "
      • "Assistance on dual monitor option availability. "
      • "Could do with a bigger range of processor options"

      Excellent products, transparent and helpful customer service. Well done!

      I would definitely use PCSpecialist again for both personal and work related product requirements.

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      03.08.2015 11:54
      Very helpful
      (Rating)

      Advantages

      • "Offered step-by-step information to set up the PC."
      • " invaluable to those who don't understand the jargon."
      • "The website explained what each part of the computer does"

      Disadvantages

      • "Did not receive a copy of Batman Arkham Knight even though it was on my order."

      A great experience, apart from one thing..

      The website was very easy to follow in terms up picking the parts for the PC, having the information bubble with a thorough explanation of computer jargon was very useful.
      I rate this highly in terms of availability to customers and the fact that they offer so much information in terms of delivery and keeping you updated on the preparation of the PC.
      The one problem I do have though is that I choose a specific graphics card which came with an offer of a free copy of Batman Arkham Knight, when I received my PC I did not see anything that indicated I had received a copy, even looking through my emails for a key code. I did some research and it seems I wasn't the only one who had this problem and they had to complain to different parts of the PC specialist company before they could receive the free copy that was originally offered to them.

      Overall though, I highly recommend PC specialist to anyone who does not have a clue what the different parts of a computer do, once they get a new PC they can start with and work from there.

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    • More +
      01.08.2015 14:32

      Advantages

      Disadvantages

      A+++ would use again

      Amazing, well built, fast, use use again!

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      01.08.2015 14:23
      Very helpful
      (Rating)

      Advantages

      • "Super Fast"

      Disadvantages

      A+++ would use again

      Very quick, very convenient service. Had no problems at all, would use again in a heart beat and recommend to anyone.

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    • More +
      31.07.2015 15:45

      Advantages

      • Choices
      • Price

      Disadvantages

      • "Lack of web site of advice when specifying"

      Well priced machines compared to the high street

      Easy to spec and order, delivered within 2 weeks as I was told.
      Well packaged.
      Front memory card reader slots were not aligned with the casing so could not insert any cards. Been told I can take the side casing off and adjust myself without affecting warranty.
      I found contacting them very easy.

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    • More +
      31.07.2015 08:40
      Very helpful
      (Rating)

      Advantages

      • "You can watch the whole process on web. "

      Disadvantages

      Final verdict: I highly recommend PC SPECIALIST

      I live in Slovenia. Been looking for a good comp not just something you pick up in a shop that was put together by someone who is JUST doing their job. I came across PC SPECIALIST and just from the web site I could tell they are not JUST doing their job but that they are PC ENTHUSIASTS! Web site is very user friendly, you can quickly find what you are looking for and they have a huge and high standard quality offer! It's very easy to find components you wish! After you send the order you can also watch the whole process: you can see when they receive payment to pre-production, building to the final dispatch moment! The staff are friendly and quick to respond (contacted them via email) when you have questions. And it took LESS than 30 days to receive my order! I am VERY satisfied with my new computer and I will definitely do my shopping at PC SPECIALIST again!

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    • More +
      30.07.2015 08:52
      Very helpful
      (Rating)

      Advantages

      • "Unbranded laptop looks good and gives nothing away"
      • "Delivery was quick and well within the time frame given"
      • "You can choose exactly the spec you want"
      • " no rubbish"
      • "Only has required software installed"

      Disadvantages

      Will definitely be using this service again

      The laptop received, and the whole ordering process, was simple and easy to use. Explanation is available if you're not sure what the difference between the different components are, but you can easily tailor a machine to your needs.

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    • More +
      29.07.2015 23:38
      Very helpful
      (Rating)

      Advantages

      • "High Quality"
      • "Great Support"
      • Pre-Built
      • Fast

      Disadvantages

      Highly Recommended, Would definitely use again

      The machine is great, it's of a very high standard, the case looks amazing they kept everything incredibly neat which helps when upgrading parts or adding additional drives. They were quick to deal with the delivery issue (DPDs fault not theirs) and gave me a few upgrades on the machine over selected parts which had been discontinued.

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    • More +
      29.07.2015 10:43

      Advantages

      • "Well put together"
      • "Good value"
      • "Extremely customisable"

      Disadvantages

      • "Little information about PC Specialist's custom cases"

      A good value, well built computer.

      We were very pleased to receive the PC that we had ordered from PC Specialist. It was our first try with a custom-build company (usually I'd just build it myself from components), so it took a little longer than I was used to, but still well within the window that the website itself had said was likely for delivery dates.

      Opening the box revealed a pleasing lack of packaging, although it still felt well protected. What packaging there was was well designed and professional looking, as was the computer itself. It also came with all the manuals and CDs from the constituent components (including Windows), and even a custom PC Specialist quick start manual.

      The computer came with everything that we needed to power it up (power cables, for example, are apparently sometimes not included), so after unpacking it and attaching it to our already-owned monitor, mouse and keyboard, we did just that. The computer powered up very quickly and easily, but this was still when we had our first disappointment - the noise from the included fans was extremely loud. This probably wouldn't have been a problem for many people, but I had hoped that the larger fans included with the case would be quieter than the small ones that many have. Sadly, the fan speed was also not adjustable to make them quieter. The information about the case and included fans just isn't on the website - if I had known that it was likely to be loud, I probably would have chosen a different case (this was the PCS ALPHA TRION 7622B).

      Apart from that, everything else seems very good. All the parts that we chose have been well put together, with good quality connecting components and cables. All the cables were well tied together and back against the case, leaving a very neat impression and, of course, helping with good air flow.

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    • More +
      29.07.2015 01:28

      Advantages

      Disadvantages

      Would recommend them to anyone.

      This is my sixth Pc Specialist computer and each one has performed flawlessly.Need I say more.

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    • More +
      28.07.2015 23:12
      Very helpful
      (Rating)

      Advantages

      • "Fast service"
      • "Easy to use"

      Disadvantages

      Excelent website for first time buyers and ecperienced PC builders

      A good experience for me. I did research into buying a good P.C and this site was highly recommended by several sources (gaming sites, YouTubers and friends). This site has several options for building. You can easily build your P.C from scratch if you know how with easy to navigate drop down menus for each part which I used to do additional research and comparisons between models and brands. The tool tips that tell you what each part is for if you are unsure were also a help for a first time builder like me. All the additional extras (coolant, fans, key board, monitor, etc) are laid out in a similar fashion. If building from scratch is too intimidating you can build your P.C based on your needs. Work, running programs, gaming, they have pre-built recommendations for your needs that you can tweak to any specifications you need. If you're building a gaming P.C they even have the option to build your system based on current games (GTA5, The Witcher, DOTA, LOL, etc) and they will provide a solid recommendation. They make what could be a complicated process into a easy to understand system.

      If you're still struggling or don't know if your choices are up to snuff then you can use the forums provided. My experience with the forums there were positive as both staff and the users were all friendly, knowledgeable and willing to give advice on builds, extras, upgrades and answer any question that I had in a polite manner.

      I can happily recommend this site to anyone wanting to by any P.C and have already directed a friend to this site who wants to get into P.C gaming.

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    • More +
      25.07.2015 20:46
      Very helpful
      (Rating)

      Advantages

      • "First class delivery service"
      • "Easily accessed advice"
      • "Wide range of options"
      • "Excellent communication"
      • "Easy ordering"
      • "Custom spec"

      Disadvantages

      • "Slightly long build time"

      A unique and much trusted service - I would not go anywhere else for my

      This is my second machine from pcspecialist. The first being a high spec custom machine for video editing which is now about three years old. The new machine replaces a previous general purpose computer (not pcspecialist) which suffered a terminal graphics card failure and caught fire! Because of the excellent ability to customise the new machine offered by pcspecialist, I was able to choose exactly what I required and not have to double up on parts which could easily be recovered from the old machine such as CD drives, addiontal hard discs, mouse and keyboard and additional connectivity panels. This substantially reduced my overall replacement cost allowing for a higher spec machine. It is this ability to customise the machine down to the smallest detail, along with the first class support and advice available, including the checking of compatability of components, which makes pcspecialist service unique. Their website has to be one of the most user friendly interfaces on the internet, making ordering very simple and giving plenty of opportunity to save and edit your order at will, thus giving time to research the ideal components for the build. Their communication once you have placed your order is excellent and the Courier service is probably the best in the country at the moment. The fact that the build time is about 10-14 days seems perfectly reasonable for a custom built machine which when it arrives has all manuals, discs and connectors supplied and is built to a high standard. These are not over the counter machines built down to a price but well designed properley set up and thoroughly tested hybrids at an amazingly competetive price. I would recommend them to anyone who wants a custom built machine.

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    • More +
      25.07.2015 09:14
      Very helpful
      (Rating)

      Advantages

      • "Extremely Professional"
      • "Fully customisable PC building"
      • "Easy-to-use website"

      Disadvantages

      Excellent website, excellent service, and now I have my dream PC! Couldn't be happier!

      I am a computer building newbie, so I found the website, with all the explanations and wide selection of components extremely helpful. I observed a very high standard of professionalism while using the website, speaking to PC specialist staff, their emails which they sent regularly to update me, and the arrival of the PC itself.
      Fully customised as per my request, with all the unused parts and user manuals delivered too. The delivery was within a 1 hour window, which can be altered if required.

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    • More +
      24.07.2015 22:37
      Not Helpful
      (Rating)

      Advantages

      • "superior quality & very good value for money."
      • "We got a pc that was just what we wanted- fast"

      Disadvantages

      • "Can't think of any."

      Pc specialist are what they say they are -specialist & well worth a visit.

      When we first visited Pc specialist site, we were impressed by the wide choice of products & components.We were able to choose exactly what we wanted & have it built to our own specifications & everything was listed to help & guide us through our choices.The website is well laid out & categorised to make it easy to find your way around.When we found what we were interested in we could then choose the components that we required.The ordering process was easy & everything was handled professionally & securely.We were kept informed about compatibility,the building stage etc & we were able to log in & follow our order through the stages.After our initial order, we decided to add another item, & this, too, was well handled & everything was built & completed within an acceptable time.
      Delivery was also very efficiently handled & we were sent an e-mail & text when it was ready to be sent & the parcel (very well packaged) was delivered on time.
      As to quality,we were extremely pleased, it is the best pc we have ever had, superior in every way.We have lots of memory,& it's very fast.
      Also there is a superb after-sales service, & their team are there to advise & assist with any queries or help needed, or if you want to add to it.
      Our overall experience was very positive,the web site was clearly laid out & user friendly.A very efficient & professional company.
      We would recommend Pc specialist to our friends & family.Thank you.

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    • More +
      24.07.2015 17:16
      Very helpful
      (Rating)

      Advantages

      • "payment options"
      • cheep
      • "easy to understand/use"

      Disadvantages

      • "windows 8"

      Perfect for what I needed.

      I was able to start with a few easy questions and get a pc that was nearly perfect, then modify that to make it suit me. I tried building from scratch and I went mad with choices/specs.

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