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pcspecialist.co.uk

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1540 Reviews
  • Easy to use website
  • Fast
  • None
  • Long build time
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    1540 Reviews
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    • More +
      20.11.2014 11:06
      Not Helpful
      (Rating)

      Advantages

      • "Easy buying process via the web site."
      • "Able to have a custom built machine"

      Disadvantages

      Recommended

      This is the third computer that I have had built by PCSpecialists and as always has proved to be a quality built machine.

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    • More +
      18.11.2014 21:25
      Not Helpful
      (Rating)

      Advantages

      • "Delivered quickly"
      • "Well built"
      • "Well described"
      • "Select your own build"
      • "Quality components"

      Disadvantages

      I would have a rig built here again. Choose what you want inside.

      I looked long and hard before realising that this was the best place to come and choose the rig that I wanted, built to my specifications. I was able to choose the top end components and know they were inside. I was pleased with the time frame and overall quality.

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    • More +
      17.11.2014 11:48
      Not Helpful
      (Rating)

      Advantages

      • "Ability to build/amend to spec needed"
      • "Top spec"
      • "Top quality"

      Disadvantages

      Top site for quality laptops - recommended!

      Excellent site for top quality laptops.

      The ability to build to your own spec and wallet is excellent.

      I would definitely use them again and recommend them to anyone.

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      17.11.2014 10:46
      Not Helpful
      (Rating)

      Advantages

      • fast
      • "easy to use"
      • "very good choice of components"

      Disadvantages

      • "not the cheapest"

      Very good and great choice

      I bought a mid range PC - liked the fact I could customize the PC to suit my needs.
      Build time was good (about 6 days including delivery).
      they keep you informed of which stage your order is.
      Will use it again for my next PC in a couple of years, hopefully :-)

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    • More +
      16.11.2014 12:19
      Not Helpful
      (Rating)

      Advantages

      • " great service"
      • " understanding"
      • fast

      Disadvantages

      great!! amazing!!

      great service. The best laptop I have used!

      Great price, for a £620 laptop, I was expecting to be £1000

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    • More +
      15.11.2014 12:09
      Not Helpful
      (Rating)

      Advantages

      • "Exactly what you want "
      • Easy
      • Quick

      Disadvantages

      • None

      Couldn't recommend PC Specialist more!!

      I was pointed in the direction of PC Specialist by my brother who had configured his own laptop this summer. After my trusty laptop's motherboard began to die I began to panic a little as I am in my first year of University and could not find a laptop that had everything I needed for a sensible price.
      When I came onto the website, I wasn't sure where to start but found the forums incredibly helpful and they pointed me in the right direction.
      My laptop was built and dispatched within 3 or 4 working days of me placing my order and arrived the next day. Incredibly quick service and delivery!!
      When it arrived, there wasn't a lot I had to do with it as it was all ready to use. I did have to download a different webcam driver as the chicony one that came pre-installed was very basic. However, that's just me being fussy, and not really a complaint!
      I am incredibly happy with the laptop and hope it lasts me through University.
      When it does pack in, I'll be coming back here to upgrade!
      THANK YOU!!

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    • More +
      15.11.2014 10:32
      Not Helpful
      (Rating)

      Advantages

      • "Quotes and orders can be saved for future reference"
      • "Web site easy to use"
      • "Delivery method excellent with parcel tracking"
      • "Delivery within time promised"
      • "Customer Service good technically"
      • "Customer service very helpful"
      • "Lots of choice"

      Disadvantages

      A great web site, great customer service and best of all great products. First Class!

      I was looking for a new laptop with around £800 to spend. I found the perfect solution using the PC Specialist Laptop configurator. The choice of hard drives RAM and graphics is excellent. A call to customer service to establish availability was refreshingly honest and we adjusted my specification slightly to take advantage of in stock components. Not a criticism but availability might be a good idea on the web site but I do appreciate this takes some managing with fast moving components. The information flow from the parcel delivery system is also first class; it allows you to plan your day to the hour instead of hanging around all day.

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    • More +
      14.11.2014 14:01

      Advantages

      • honest
      • contact
      • trustworthy
      • "professional "
      • friendly

      Disadvantages

      • "English "

      happy with my order

      I am satisfied with my order. They were friendly and kept me updated. Also there were very professional and honest when there was a little problem and my product would be delayed.
      The only problem I had is that English is not my mother tongue so when they kept me updated about my product I had difficulties with reading their professional language. But it was a great learning experience for me.
      The order was also very good and safe packed.

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    • More +
      13.11.2014 10:40
      Not Helpful
      (Rating)

      Advantages

      • "No issues with set up"
      • "Quick delivery"
      • "Well packaged"
      • "Very good communication once order processed"
      • "Easy to use website"

      Disadvantages

      • "As its built from scratch it does take time "

      Wouldn't hesitate in recommending PC Specialist to friends and family. Quick and easy process.

      I personally don't know all that much about computers, however after a recommendation from an IT lad at work he pointed me in the direction of PC Specialist. The order process was simple, and spec was well described, if I selected the wrong spec the website told me and it was easily replaced. The order took a while to get the processing stage, around 6 days, but then the 'magic' happened, the order was built, tested and delivered within another 3 days. PC Specialist used DPD to deliver the item, in my opinion the best courier, as you can track the driver and even change delivery instructions and hour or so before. That was that I had my new PC. Then it came to the bit I wasn't especially looking forward to....the set up! As I already had a screen and speakers I didn't need to unpack or install anything. Other than having to input the Windows security key, located on the back of the PC, it was so easy. I attached the two antennas provided to increase the wireless connectivity and that was it. The computer is lightening quick and all for just over £500. Really pleased as are my kids who have now taken over.

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    • More +
      13.11.2014 09:22
      Not Helpful
      (Rating)

      Advantages

      • " fantastic quality"
      • "Fast delivery"

      Disadvantages

      • "online support can be very slow"
      • "got sent some wrong items"

      10/10 service.

      It arrived quickly, although not in the correct time frame. However they refunded the difference. When it did arrive some parts were with an EU wall socket instead of a UK one, however they sent out adapters so that I would still be able to use them. 10/10 service.

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    • More +
      11.11.2014 15:37
      Not Helpful
      (Rating)

      Advantages

      • "Soundly built PC with quality components"

      Disadvantages

      • "Long lead time"

      Excellent quality, service a bit slow.

      I ordered this PC when my last one died in an uncompromising way. The process was very easy and transparent, and any contact with the company was excellent, with very helpful people.

      My only complaint is that a component I ordered was on back order, and so the build was delayed. This was only apparent when I contacted them to find out why there was a delay. Once I did it was resolved with a quick component swap, and it was delivered within 2 days. It would have been nice if they had baan a bit more pro-active about it.

      I am, however, extremely pleased with the system as delivered. Just what the doctor ordered.

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    • More +
      11.11.2014 10:19
      Not Helpful
      (Rating)

      Advantages

      • "Good quality builds"
      • "Easy to use"

      Disadvantages

      • "Long build time as standard"

      Will definitely continue to use again

      This website has been used by our company for five years now to build all laptops and desktops.
      Easy to navigate website and easy instructions on how to configure the right specs for yourself.

      Build times can be a little slow but the premium build time option works well and deliveries take 2-3 days. There is also the pre-built option if you need something urgently in a hurry.

      This website has been used by our company for five years now to build all laptops and desktops.
      Easy to navigate website and easy instructions on how to configure the right specs for yourself.

      Build times can be a little slow but the premium build time option works well and deliveries take 2-3 days. There is also the pre-built option if you need something urgently in a hurry.

      This website has been used by our company for five years now to build all laptops and desktops.
      Easy to navigate website and easy instructions on how to configure the right specs for yourself.

      Build times can be a little slow but the premium build time option works well and deliveries take 2-3 days. There is also the pre-built option if you need something urgently in a hurry.

      This website has been used by our company for five years now to build all laptops and desktops.
      Easy to navigate website and easy instructions on how to configure the right specs for yourself.

      Build times can be a little slow but the premium build time option works well and deliveries take 2-3 days. There is also the pre-built option if you need something urgently in a hurry.

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    • More +
      10.11.2014 11:28
      Not Helpful
      (Rating)

      Advantages

      • Quality
      • Customisation

      Disadvantages

      • "Lead time"

      On the whole very satisfied

      My PC was well packed and very easy to put together. The hard drive was custom partitioned as I requested. Given the effort required in building and testing a custom PC the turn around time is very fast, particularly if you pay the extra money for an expedited build.

      My only slight annoyance is that I ordered two monitors but did not receive the correct cabling to connect them to the PC (2x DP to HDMI, rather than 2x DVI to DVI.) A bit of common sense here would have indicated they were required, but I have had to obtain them myself. It's not really that big of a deal, but when you're spending quite a lot of money on the PC in the first place, not having the correct cabling is a little frustrating.

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    • More +
      10.11.2014 09:24
      Not Helpful
      (Rating)

      Advantages

      • "Performance is great"
      • "Great performance :-)"
      • "Great GREAT PERFORMANCE"

      Disadvantages

      • " VERY poor"
      • "the speakers are very"
      • "Cheap build quality "

      I would recommend PC Specialist although please inform customers about the order more often

      Customer services where very pleasant, although they've never informed me why is my build taking so long, and thing did speed up when I've wrote 3 pages long complaint. After that everything was top spot and perfect. The laptop looks really nice and is an amazing powerhouse! There is nothing that comes close to the price (usually you'll have to spend 3 times more to get similar performance) so overall apart from the lack of information about my order I'm happy.

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    • More +
      10.11.2014 00:26
      Not Helpful
      (Rating)

      Advantages

      • Choice
      • "Fast Service"
      • "Easy to use website"

      Disadvantages

      Excellent service, great products, very satisfied with my purchase!

      This is a great place to buy a custom PC. The choice of components is huge, the price is competitive and the website very clear and helpful unlike other sites I've checked before. The technical team quickly answered any remaining question.
      The service was surprisingly fast: I was expecting 6 to 9 days but it actually took only 5 days from the order to delivery, in the meantime I received constant updates on the progress of the order.
      The computer worked straightaway, it's super-fast and super-quiet which is exactly what I asked for. Maybe they could have let me know how to assign a letter to the secondary HDD which came unassigned, but other than that, the service and the quality were excellent.

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