I am really pleased with my laptop, and the company were great to deal with. The regular progress updates on the order were very welcome, and I enjoyed keeping track of which stage the laptop was at! I received the laptop the day after the email to say it had been despatched. It was very well packaged. The laptop shell is lovely- it is light and thin. I am used to a Mac, but did not want to pay for an overpriced macbook! I have enjoyed exploring my laptop, and feel it is very good value. It is incredibly fast, and I really like Windows 10 so far!
After weighing up competitors, I purchased a 15in custom laptop and it does exactly what I need. The Delivery was through DPD, they sent me a text with an hour slot and i could track the order throughout so that was great. From placing the order to receiving the product it did take longer than the estimated figures but was likely because I placed the order so close to christmas eve. Any issue I had was handled by one person directly which was great too.
Overall impressed with the service so far. The machine works well and was delivered on time
Remarcable service ,
this is great for anyone that knows what they want but for a novice like myself I found it to fast paced and could not keep up with the information given
I am very glad that I chose to order from PC Specialist, having looked around many different sites to order a custom PC I found PC Specialist to be the best for the money and the service, other sites were either too expensive or didn't offer good enough warranty however PC Specialist's Silver Warranty was perfect for me. I was constantly kept updated through the process of building the computer to my specifications, the computer did take a little longer than I had anticipated however I understand as it wasn't long after Christmas that I ordered the computer and understandably the build times would be longer. However I'm still thrilled with my PC, when it came it was professionally packed and there was instructions to help me set it up, it was very simple and I was already downloading my favourite games within 10 minutes. It performs very well and looks great with the fitted LED lights and also the computer is very quiet.
We've bought branded laptops with the same specification and they have been more than double the price. So far this has kept up with all the software that we've put on it and is still working efficiently. The big screen is very important to us yet the laptop still remains reasonably lightweight compared to others. The most important thing to us is we could customise the entire machine easily.
We have used PC specialists on a number of occasions and their products have always been delivered on time, or early, work when switched on and have proved entirely reliable throughout their use.
Customizing options are great. There was worring first set of delivery estimates but well within their estimates, which then that got brought forward and I was very happy with the overall experience and purchase. The laptop came in great condition and all ready to use. Love it.
This laptop is great it's good to have it portable and be able to use it for games and work
Ordered Boxing day and the machine was ready for dispatch in 12 of their working days.
Great machine and great company - no issues what-so-ever!
I am a student studying computing at University and had need for a laptop so I had a portable system rather than my desktop. I chose PCSpecialist's Enigma IV laptop in the 8GB RAM/128GB SSD configuration and admittedly I wasn't expecting too much performance. However, this laptop has shocked me and performed every task I've thrown at it admirably. I've used it for everything from watching films all the way up to 3D modelling, something I didn't think would even run on this machine. This laptop is not an i7 power machine, but it's far more capable than the Core 5Y10c lets on. The only criticism I could possibly level at the machine is perhaps that certain keys and the touchpad buttons sometimes feel a little mushy, I suspect this is a result of the laptop being incredibly thin and that I've been using mechanical keyboards for years which makes me notice these things, but these are by no means a deal breaker.
PCSpecialist itself has an easy to use website, the customer feedback was great (keeping me well informed on progress throughout the build) and the pricing struck me as nothing but fair. Great company with some really great product on offer.
Very happy with my device in all respects.
The only improvement I could suggest is for the laptop to have a stronger body - maybe aluminium instead of plastic.
This was my first time using PC specialist and I am very happy with the result. The ordering process itself was very simple and once my order was made I received update emails every two days. There was a small delay due to the Christmas shutdown but even so my PC came within the expected time window. I have been using it just over a week and, so far, it runs like a dream easily handling everything I have thrown at it. The build quality seems very good and I see that I can even add upgrades without voiding the warranty. Overall I am quite impressed and will likely use PC Specialist again should I buy another PC.
As a previous customer i'm happy with my new rig; the ability to use dropdowns to pick the system spec (and the website checking compatability) took alot of the effort away building a PC usually entails.
The bi-daily email update was wrong; estimated date of delivery was the 28th but the PC arrived on the 19th so early!