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pcspecialist.co.uk

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1437 Reviews
  • Easy to use website
  • Fast
  • None
  • Long build time
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    1437 Reviews
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    • More +
      11.09.2014 08:24
      Not Helpful
      (Rating)

      Advantages

      • "Value for money"
      • "Latest components"
      • Customisable

      Disadvantages

      Fantastic value for money

      Having seen so many positive reviews while researching for my next laptop, I gave PC Specialist a go and was not disappointed. Selecting each component was a good learning experience as I had to research whether it was or wasn't a good thing to have, but in the end I had the specs of an ideal machine for just over a grand - way cheaper than equivalent big-name brands.
      There was an issue with a sound card driver on arrival, and it needed to be re installed, but after that everything was perfect. It is silent, incredibly fast and powerful, with a beautiful hi def screen - playing games like Skyrim is a totally new experience!

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    • More +
      08.09.2014 15:44

      Advantages

      • "Fast to order"
      • "Easy to use Website"

      Disadvantages

      • "Wait time is way too long (19 days)"
      • "An appaling customer service team (Apart from Mustafa)"

      Don't judge a book by it's cover.

      I first ordered my computer and thought I can't wait to get this - then a whole load of problems happened - that it took 5 customer support agents to get it right, until I spoke to Mustafa who is the manager their and he does an amazing job and made sure that I got my computer, he went above and beyond on the phone, emails and live support chat to fix the occurring problems that kept happening with my order until I felt I was a valued customer. Looking at the whole order I would give an overall rating of 7/10.

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      08.09.2014 12:51
      Not Helpful
      (Rating)
      1 Comment

      Advantages

      • Fantastic
      • "No problems throughout the whole thing"
      • "Come with a warranty "
      • "Email updates"
      • "Well packaged"
      • "Finance options"
      • "You can make it your own thought customising"
      • "You can keep track of your order for every stage "
      • "Website is easy to use"

      Disadvantages

      Brilliant site for customising laptops and great service.

      Pcspecialist is a great site to use for customising laptops and pc's. The website is easy to use and fiancé options available. Making it your own is brilliant because you can have whatever specs on it. Lots of different styles to pick from aswell. When the laptop came it was well packaged. It come with a full manual and disks to start it up. The graphics and sound is really good and it's brilliant for playing games on and browsing. There is nothing bad to say about this company. 5* service. Would definitely use them again.

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      • More +
        08.09.2014 10:06
        Not Helpful
        (Rating)

        Advantages

        • "Excellent website & order tracking system"
        • "Top quality builds"
        • "Top quality parts"
        • "Great customer service"
        • "Customise your PC how you want"

        Disadvantages

        • "Fairly long lead times"

        Quality parts, quality builds, quality service

        Think this is about the 7th or 8th machine I've now bought from PCS (I order them for my employer too) and am very happy with every single one of them. They don't use cheapo parts, only quality ones, everything is taken into careful consideration - including (importantly) the power supply which many suppliers often overlook. They don't load your PC up with "junk" programmes. Furthermore, the machines are all built beautifully - my new desktop had all the wires neatly tied out of the way, I couldn't have built one better myself.

        Should you want to perform a fresh install, all the necessary drivers for you particular machine can be downloaded through the PCS website by logging into your account. So may details that make for an excellent experience, I would honestly never buy a PC from anywhere else again, I can't fault PCS.

        Of course because these are custom machines, you're going to pay a little more than elsewhere and the lead times are much longer. But this is all perfectly justifiable and the products are well worth the wait.

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        07.09.2014 12:44
        Not Helpful
        (Rating)

        Advantages

        Disadvantages

        I would highly recommend pc specialist to anyone buying a new pc

        I recently ordered the Vortex IV gaming laptop form pc specialist .I was extremely impressed with pc specialist. The website was really clear to understand and simple to use, giving you a wide range of choices to pick from, whether you want a mid range pc or high end pc. I was bale to customize to my liking and needs. What I really liked about it, is the fact when you are finished customizing the pc, they gave recommendations on ways to reduce the amount of money you spend, as there may of been an extra you don't need, which is very heloful. I went for the 5 day working dispatch and I was surprised to that my laptop, which is the vortex IV, came within about 4 days in the same week I ordered it, considering there was a bank holiday. The laptop was extremely well packaged and protected in my opinion. First thoughts of the laptops is that it looks great and is very well built. I am impressed with the overall speed of the laptop and how quiet it is. I also love the back lit keyboard. I found no problem setting it up as it was just a few minutes entering product keys and off I went.
        After a few days of using the laptop, I found no problems with it and I am able to play high performance games on it such as battlefield or minecraft at the highest graphics settings. The speakers are amazing considering speakers on most other standard laptops are pretty dodgy. I bought my laptop for about £1800 including accessories to go with it, and in my opinion it is worth every penny. Even better, is cheaper than most high street names like pc world.

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      • More +
        07.09.2014 12:30
        Not Helpful
        (Rating)

        Advantages

        • Reliable
        • "Well packaged "
        • "Excellent service"
        • "Excellent built quality"

        Disadvantages

        I would highly recommend pc specialist to anyone considering of buying new pc.

        I recently ordered the Vortex IV gaming laptop form pc specialist .I was extremely impressed with pc specialist. The website was really clear to understand and simple to use, giving you a wide range of choices to pick from, whether you want a mid range pc or high end pc. I was bale to customize to my liking and needs. What I really liked about it, is the fact when you are finished customizing the pc, they gave recommendations on ways to reduce the amount of money you spend, as there may of been an extra you don't need, which is very heloful. I went for the 5 day working dispatch and I was surprised to that my laptop, which is the vortex IV, came within about 4 days in the same week I ordered it, considering there was a bank holiday. The laptop was extremely well packaged and protected in my opinion. First thoughts of the laptops is that it looks great and is very well built. I am impressed with the overall speed of the laptop and how quiet it is. I also love the back lit keyboard. I found no problem setting it up as it was just a few minutes entering product keys and off I went.
        After a few days of using the laptop, I found no problems with it and I am able to play high performance games on it such as battlefield or minecraft at the highest graphics settings. The speakers are amazing considering speakers on most other standard laptops are pretty dodgy. I bought my laptop for about £1800 including accessories to go with it, and in my opinion it is worth every penny. Even better, is cheaper than most high street names like pc world.

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      • More +
        06.09.2014 23:06

        Advantages

        • "Laptop runs amazingly"
        • "No bloatware "
        • "I could alter my order before it was built"
        • "Transparent order tracking"
        • "I got to pick the components I wanted"

        Disadvantages

        Got exactly what I wanted. Great service & great laptop

        Having looked at big name pre-build laptops for some time I felt I had to make compromises with the GPU and CPU. That's where PC Specialist came in. I got to pick exactly the components I wanted. Even when i had placed my order alter my order.

        The tracking was excellent I knew the exact what stage my order was in. Delivery too, land in its 1 hour time slot.

        The laptop its self has been amazing so far, couldn't be happier.

        Highly recommended site

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      • More +
        01.09.2014 23:31
        Not Helpful
        (Rating)

        Advantages

        • "Great to get free Xbox games with Windows 8.1"
        • "Good Graphics"
        • Fast

        Disadvantages

        Great product backed up by a friendly, knowledgable and courteous team

        Service was excellent: the helpline assisted me in placing an urgent order to hit a birthday deadline, then (after finding that the graphics card was regrettably out of stock) contacted me to discuss options for meeting the deadline. Both helpdesk and email contact was clear and polite.

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        01.09.2014 23:06
        Not Helpful
        (Rating)
        1 Comment

        Advantages

        • "Excellent overall service"
        • "Flexible build options "
        • "Fast delivery"
        • "Quick build time "
        • "Updates with PC build"
        • "Rasy to use website"

        Disadvantages

        Would highly recommend PC specialist to anyone wanting a customised PC.

        PC specialist build top quality PC's. They allowed you to select from many option when customising your own PC, many more than other PC building web sites. They keep you updated when they are building your PC. Once you have the PC you can't go wrong, they provide you with knowledgeable information about how to look after if and what to do. They have a great after service as well.

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        • More +
          01.09.2014 11:17
          Not Helpful
          (Rating)

          Advantages

          • "good service"
          • "email reports"
          • "progress reports"
          • "adaptabilty of units"

          Disadvantages

          • "length of time untill delivery."

          very good

          Once again a very good service from PCspecialist, will definately continue to use this facility.

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          31.08.2014 20:52
          Not Helpful
          (Rating)

          Advantages

          • "Great specs for the price"
          • "Great service"
          • "Fast build time"

          Disadvantages

          Fantastic service

          Great laptop delivered pretty fast. Very happy with my purchase

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          31.08.2014 11:00
          Not Helpful
          (Rating)

          Advantages

          • "Helpful staff "
          • "Excellent forum"
          • "Ability to build dream laptop"
          • "Reasonable prices "
          • "Great communication"

          Disadvantages

          • None

          A*

          Excellent website and easy to use. Able to build my perfect laptop and had no issues so far. Top marks

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        • More +
          02.08.2014 10:31

          Advantages

          Disadvantages

          Excellent

          Excellent service. Very fast build time.

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        • More +
          28.07.2014 17:28
          Not Helpful
          (Rating)

          Advantages

          • "High level of customisation"
          • "Build time quicker than expected"
          • "Good customer service"

          Disadvantages

          • "Very loud fan on laptop"

          Exceptional build and delivery time, unfortunate problem with laptop fan.

          My PC Specialist ordering experience was a joy from start to finish. I made use of the customer service to find an appropriate spec for what I would need to be doing on the laptop, and they were excellent in drawing me up a quote and answering any questions I had regarding this. The build time was much quicker than indicated, meaning I received the laptop just over a week after ordering!

          The laptop is so far running brilliantly, and I am very satisfied. The only complaint I have is that the fan has a habit of coming on at 100%(extremely loud) randomly, even when the laptop is idle. A quick google told me that this has been a problem with the model (Optimus V 15") for a few years now, which PC Specialist has said they are working on fixing but apparently to no avail! Sort it out PCS and don't keep selling us this model unawares! That said, the problem does seem to be settling down now, and otherwise I am extremely happy.

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        • More +
          28.07.2014 10:01
          Not Helpful
          (Rating)

          Advantages

          • "Competitively Priced"
          • Quick
          • Simple

          Disadvantages

          Ultimate gaming PC made easy

          Not being very knowledgeable about PC's but wanting a true beast of a gaming PC PC Specialist offered the perfect service. They have a simple online custom PC build tool which explains everything and links to the ever helpful PC Specialist forum where my proposed build was refined to something that would meet my needs perfectly. I ordered my PC and within that working week it had been delivered. It does everything I want it do and already I have a much greater understanding of what is required of a PC build.
          Thanks very much 10/10

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