Your company was recommended to me by two friends who are my computer experts and advisers and had recently made their own purchases. The ordering process was straightforward since we already knew which specification was needed, I was impressed by the communication emails at each stage and the tracking once the machine was into the delivery loop; the process took considerably less time than the initial estimate. The packaging was secure and protective. Setting up took some time but was running smoothly within a few days.
I bought a custom laptop rig from PC Specialist to replace the one I bought from PC World about two years ago. I've had the new laptop for about two weeks now, and although it is, in technical terms, a better machine regardless, I am amazed at the difference in quality. The service from PC Specialist was excellent, with my order being delivered well before estimate and in perfect condition. I will never use anyone but PC Specialist again for any future computers I may buy.
Laptop arrived well packaged and as ordered. After setting up and installing updates it has performed flawlessly and it has a quality feel to it. I would recommend this company without reservation. This is the second PC I have purchased from this company and both have been exceptional in all respects.
I bout the laptop about a week or two ago and so far it's worked perfectly! I've had no comparability issues with any software whatsoever and the set up was very easy! I just had to turn it on and let it do it's thing. As for ordering the laptop I loved the fact that I could choose exactly what I wanted in the laptop and I could save the quote and review it at a later date. As far as dispatch date goes there was a bit of hassle, as I originally set a dispatch date then wanted it changed and it wasn't changed until I phoned them up and asked them to dispatch it that day as I was going for a weekend in Copenhagen and didn't want it to arrive while I was away. On downside of buying the bigger laptop was, although I prefer the bigger screen, the fact that it's difficult to carry around, however that shouldn't be an issue once it's my main computer (I can't take my desktop on my year abroad( the desktops also from PC specialist and is fantastic)) overall I'm very satisfied with the product and it's working perfectly for what I want to use it for, which is mainly gaming and Photoshop. My general experience of PC specialist has been fantastic and is that they have been very helpful with any issues I've had with both my PC and laptop and if I ever buy another computer then I will be sure to come back
Really pleased with my new machine and really enjoyed having the option to choose the components that suited me. It was built and delivered in good time and the updates during the build process were helpful. So far computer is working very well and it was easy to set up and install and came with clear instructions
I was worried about PC specialist at first, i thought it may have been better just to build it myself. Boy i was wrong, very helpful customer service guided me through every step of the process, and when it arrived i couldn't have been happier. Setting up the pc took no time at all and i haven't had a problem with it since. You can clearly tell that they put allot of effort into making sure that the pc is not damaged in any way as the box itself is enormous, but that is not an advantage or disadvantage. It also comes with traceable delivery so you know exactly when the PC will arrive. I recommend to anyone thinking about getting a pc to use pc specialist, and take it from me that there was not one thing that i can point out which is negative. Listen to me and trust them, you will not be disappointed. The price is, in my opinion very reasonable, and almost costs the same as if you were to build it yourself, personally i didn't want to build it myself encase i damaged it in any way.
A great piece of kit that is exactly what I wanted and at a good price. Its great to be able to have WIN 7 as OS of choice and the hardware is latest technology and performs as expected. Delivered on time - what more could one want?
Excellent website with well laid out options. The range of models and potential for modifications are very impressive. I liked the 'design-your-own' process very much and was greatly assisted by the direct feedback when I inadvertently made an incompatible component selection. The pricing is reasonable and is flexible enough to enable the buyer to precisely spec a machine to meet their exact budget. I wanted to spend less than £900 for a very well-specified laptop whilst avoiding Windows 8 and this was easily achieved. The finished machine is very good indeed, and nicely finished in terms of style, with highest quality keyboard and screen.
The one slight irritation was that not all optional components were individually priced, so it meant that I had to select a modification in order to see its effect on the total cost, rather than having each component separately priced in the drop-down lists. A small point but it could make life slightly easier if the latter point was adopted.
The matter-of-fact, realistic information regarding build times, delivery, and so on was useful, as were the regular updates by email about any problems/ delays encountered - this meant that I knew exactly what was going on, rather than the often-experienced (with some other companies) delays for no reason and excuses.
The option of Windows 7 was a huge relief, along with the further option of a free upgrade to Windows 10 when it becomes available. The included delivery and information regarding a definite one hour window were very helpful.
Overall, I am absolutely delighted with the company, the laptop and all aspects of the service provided. Many thanks.
I am over the moon with my gaming PC! I paid £800 for an absolute gaming beast which would have cost £500+ more on the high street (I looked). I was worried about the time it would take from order to delivery but it actually took under a Week so I was pleased there. The PC was packaged safely and the foam insert was a nice touch, I like that PC Specialist really care about the condition my PC arrives in.
I did have a problem going through finance but changing to paying in full fixed that, the online support team were also helpful and put up with my confusing demands!
Quick delivery and a heavily configurable set of options. I was ordering this PC for a friend who has particular special needs and was able to meet all of his requirements easily on the pcSpecialist website.
Love my new pc build from pc specialist was great service kept up-to-date with progress and very reasonably priced can have fun gaming now.
This was the first time I had used PC Specialist, not being a complete techie I found the website to configure the machine I wanted very easy to use. I would say id like more information to explain certain components or compare them but on the whole a great buying experience. You are also kept up to date with the progress if your order. I would buy again and will recommend anyone who wants a custom built machine but doesn't have the know how or time to use PCS
i will definitely buy/upgrade my custom laptop from PC Specialist.
You kept up to date with the progress of my laptop and the service was very fast.
I was very happy with the laptop I got from PC Specialist. The order and delivery process was trouble-free. Build quality is very good, except perhaps for the touchpad. I'd have no problems recommending PC Specialist to my friends.