I wanted to buy a computer that would last me at least 5 years, and spent a lot of time comparing the different options online. PC Specialist came out as THE winner in terms of value for money and ease of use of the website.
The ordering process was very smooth, the website makes it very easy to configure your dream computer and even gives you advise so that you do not choose incompatible components.
The communication about the advancement of the building process was also very much appreciated as the different steps were clear and well explained. The only issue I had is that my computer got "stuck" for almost two weeks in the "testing" phase, which was strange but also sounded like a bad omen, as if my computer had some problems...
The shipping and delivery was extremely smooth, nothing to say about that.
Finally, the product itself was very well assembled, neat, and very well packed. It turned on perfectly and is running like a charm at the moment of writing (I am using this computer to write the review).
My build is: Asus X99-S motherboard, i7 5820K processor, 32 GB of DDR4 Ram, a Kingston M2 SSD as main hard drive (500gb), a 1 GB Samsung EVO 850 as secondary hard drive for my audio samples (I compose classical music on FL Studio), 2x3GB hard drives in RAID 0 and an AMD R9 390 as graphics card.
I would definitely recommend PC Specialist to a friend!
Good product and a great price. Delivery was a little delayed (I had to chase) as there was some human error in progressing the order, but this was resolved after I phoned. This is certainly a good way to get the spec you want at a price well under that of a pre built machine from a well known manufacturer (and the parts are all the same anyway!)
Massive choice of components and their prices. Delivery was quite quick even though I had to wait for mine a bit longer because a component I ordered was out of stock. Updates on delivery were frequent and very clear. Could do with some information when the product is delivered ie manual and instructions on how to use/set the shortcut keys. Apart from that very happy
Even though I had to wait because one of my components was 'out of stock' when I had ordered it, delivery was quite quick with plenty of updates. The choice of components and their price are extremely well documented. Happy with everything I've got, however it would be nice to get some kind of documentation with it. There's no manual and no instructions whatsoever to use the shortcut keys.
My service by PC specialists was spectacular, the interactive tracking, customisable laptop selection and great bang for buck really stood out for me. Although after the buy, it takes a while for you to get an update on the progress of the build, the rest of the time you are kept 100% in the loop, so even though it takes a long time to arrive you feel safe, secure and in control.
The real strength of PCSpecialists lies in the ability to choose your own components. Although it takes some knowledge about what all the numbers and jargon means, once you overcome that small hurdle you are given the reigns to really take control over.what you want. Furthermore, although building your own desktop is easy and doesn't really need others to help - the laptop service is above and beyond what I expected! Really powerful laptops, with great features and very competitive prices.
Of course it isn't all sunshine and rainbows, I feel like the build time is a little unreasonable (from experience it takes 1/2hrs to build a desktop and apparently a laptop is faster for PCSPECIALISTS so I'm unsure why the build takes so long - however to be fair there is a large number of permutations that their very customisable selections offer.
I would strongly recommend PC specialists to anyone looking to avoid the cost inefficient and poorly optimised computer build provided by the industry as a whole.
For anyone on the fence, I suggest you dive in!
Not disappointing at all, exactly what I wanted. Perfect!
I have had my laptot about 4 days ago, I set it up and now I am really happy to be able to exploit its great features. It totally complies with the technical specifications I applied for.
I remember that building my laptop has required 14 working days, which is prefectly on average for laptops. During this time, I have absolutely enjoyed the traceability service. Thanks to this, I could easily understand the reason why the order was in any of the declared states and also the reason why it was not ready to be dispatched. I have noticed that the longest step is pre-production and I guess it is due to suppliers. This means that, once suppliers have delivered all laptop parts, the subsequently building and testing processes have been extremely quick, extremely performant.
Along with the quick, super organized service offered by PCSpecialist, I also have appreciated the quality of the received product, which is exactly as I expected.
While I was waiting for my laptop, I was required to provide some personal information. Since I had a little problem related to this, I asked PCSpecialist staff for support. They immediately replied to me and solved my issue by email, being both efficient and kind.
I strongly recommend PCSpecialist because hereafter it becomes synonym of quality, efficiency, kindness, good organization, reliability.
For sure, I will use again this opportunity to build other computers and I will suggest it to anyone who has the same needs, because I really do not find any disadvantages.
I've had my gaming laptop almost 2 weeks now and I absolutely love it. The laptop runs like a dream. The only fault if you can call it a fault, is that it was shipped with windows 10 and driver disks but it doesn't have a dvd drive.
An excellent product delivered on time. This was the 1st time I had used PCS, but it wont be the last - in the past I have used high street sellers and the manufacturers direct for building custom designed computers. I hope to have many years of use with this purchased system (my main uses being office work and general computing.)
One disadvantage - My new system required the use of dual monitor setup (I now know, many new motherboards allow this) but not being entirely clear on the website, I purchased a separate graphics card that would allow this feature only to find when the PC was delivered that the motherboard alone would have been enough (I have to take some blame for not reading/understanding the specs - but I am not a tech guru) but despite emails back and forth - the replies were not clear, hence purchasing an item i possibly did not require = more cost.
Third time using PCS and again they dont disappoint. Really must recommend their forums when you are building a PC with them as well
Bought my gaming laptop almost 2 weeks ago and I absolutely love it. The downside however is that there was no information pack sent with it. No manual etc. I had to look on the forums to find out that there is a download section in my account to download additional drivers. Now that I've done all that it's much much better and am enjoying my system more and more.
I bought online because I wanted input into the product I was paying for,a lot of the leading retail outlets had some very good products on offer with some excellent features ,however the product I purchased is bespoke and tailored just for me and my needs ,that means everything I asked for was exactly what I wanted and not just some good features with some features that would do! I will certainly be going down this route in the future.Excellent experience and a great company to deal with
It was a cheap price considering the components and also the work hours to build. However it took a considerable amount of time before it even entered the build stage due to backlogs. Once I got my laptop I was pleased with the build and look of it. However after a few hours use i began to notice a few bugs such as the earphone jack occasionally not working and also a Nvidia screen bug that notifies me at 10 second intervals, but this happens rarely. These bugs are related to the new windows 10 though after research on the Internet and is something to consider whether you want Windows 10 on your PC.
just got a new desktop from PCSpecialist and in the process of setting it up; this is my second from them. They're a great company to deal with and they offer competitive pricing. I'm reserving my judgement on Windows 10!
First time user. Found the ordering process very quick and easy, information provided at every step of the build and the delivery as planned. Great service to replace a broken battery.