Ordering and delivery was as advertised - no issues.
The laptop is as specified, is very quick and nice to use.
The only issues are as follows:
The quality of the case is not as good as a branded laptop and I am not sure how long it will last.
The design of the hinge means that with the laptop open the rear edge of the screen digs into your legs, the hinge should be redesigned to eliminate this.
There is absolutely nothing bad or negative that I can say about PC Specialists. From the moment I ordered my custom build laptop until the day it was delivered, I received updates on its progress. Their pricing is very good and no high street retailer can touch them for pc specs v's prices.
I simply wouldn't hesitate to use them again.
The PC is fine for the moment, hope i can say this for years to come. The guide is good that was included
Couldn't wait to receive this. Made up with the PC - it was everything that I wanted.
I have now bought my second PC from pcspecialist - I had the last one for over 6 years and was very happy with it, so I went with them again this time. So far I am not disappointed! Extremely fast service - delivery was on time, and my new computer is everything I asked for. I didn't pay extra to speed up the building/delivery process, but I still had my new computer within a week of ordering, which is pretty amazing. Once you order, you receive regular email updates on how your PC is being built and tested, right up to dispatch.
From first visiting the PC Specialist website, to turning on the system everything has been smooth and trouble free. If you're new to PC systems or just short of time to do it all yourself the service has been great. Making what can be a stressful process as easy as possible. The range of option available covers virtually all needs and variety of system, with the component installation be very well done without even a misplaced screw. I definitely recommend taking the time to use it yourself.
I'm pleased with my new desktop PC, the service was fast and reliable. The PC performs amazingly, its alot faster than my old one and quieter.
This is my second purchase from pcspecialist.co.uk in the last five years. I previously had them build a desktop computer for myself, and now they have built one for my wife. The service was excellent five years ago and somehow they've managed to improve since then.
The team are ready and willing to help at every step of the process with technical advice and suggestions, which is invaluable. I know my way around a computer build but I don't keep up with advancements on an enthusiast level, so building this computer from scratch (ordering parts online) and having every component be compatible (and fit in the case!) would have probably been a case of trial, error and many late nights browsing articles and forums.
The website is well laid out, giving you plenty of choice while still tailoring to your needs and presenting the information in a way that does not confuse the buyer. There are handy pop out tips available on the product categories to help you.
Inside the box this time around I received a user manual written by pcspecialist containing information on setting up my new pc, installing the operating system and identifying any problems that may occur. The book also contains a section describing all the parts of a PC, what they do and where they are located inside a pc case. Also included were all the installation dvds, cables, screws and cover plates that would have come packaged with the individual parts and case.
The turn around time on building has improved since my last order was made. I was very impressed by how quickly my order was processed and, once we had finalised all suggested changes, it was built and in delivery very quickly indeed. Also worth noting is the fact pcspecialist use reputable delivery services. Often when ordering online from any retailer the weakest link is the quality of delivery service used by the vendor, however I was happy to see this is not the case here. Both packaging and delivery were spot on once again.
I spent a long time hunting around for a custom laptop supplier with the right combination of price, configuration options and service. The PC Specialist website was head and shoulders above the rest in terms of website usability and clearly presenting pricing and hardware information. The product-specific reviews were also very helpful when it came to selecting a base chassis. The reviews made it clear that I could trust their customer service.
I was purchasing a laptop after my old machine died unexpectedly (I will never, ever buy another Samsung device) so the option to effectively buy now and pay later with a finance deal allowing early repayment within 12 months was very convenient.
While the standard build option was a little slow (and the fees for faster builds a little excessive) the communication during the build was excellent. Ditto for the dispatch and courier service. Couriers like DPD usually make me very nervous but PC Specialist managed the process so there were no unpleasant surprises. Hopefully this PC will last a bit longer than the last one, but when I am finally ready to buy a new machine, this will be the first place I look.
The service was brilliant and the customer service was good when i could get through to someone they was really helpful. The computer was packaged extremely safe and had plenty of easy instructions to follow.
From the point of discovering PC Specialist, looking through their website, to deciding which spec of PC was right for me, to ordering a PC, to receiving my PC, the whole process was easy and smooth.
I once contacted customer support with a question by email, and received a reply very quickly.
I was well informed of the stage at which my PC was in building.
The whole deal was seamless, and I felt that if I had any questions, they would be dealt with professionally.
When my PC arrived, it had all the info I needed to get up and running, and after using my PC for a week or so, I can say that I am very pleased with my purchase.
A top computer for a very decent price.
Top quality build of my desktop pc. It was easy to check the progress of my order at all stages & it was dispatched & delivered exactly when they said it would be. Really pleased with my purchase
My old pc was dying after 6 years, and I decided to create my own specification - I was a little nervous given my knowledge of PC workings is fairly limited!! I have no regrets in doing so, or in selecting PC Specialist to build it for me. It was good to be able to see the build progress online, helpful to see whether there were any potential conflicts with the hardware before confirming the purchase and the pc was dispatched sooner than I expected. Will definitely recommend if anyone asks me.
An easy to use website that has an intuitive build process with a great choice of product available.
Price competitive and speedy delivery with an up to date tracking system. Well packaged delivery.
Highly recommended. The interface ofthe website was easy to navigate and understand. I can have no qualms with the quality of the build. Everything was in place and was how you would expect, and the cables were tidily kept in the case.
During the build process I was kept well informed both on my account on the site and also through e-mail updates, so I was never left wondering what was going on.
The website in general was fantastic for the range of choice and compatability checks, ensuring that you get exactly what you want with as little hassle as is possible.
The site also gives you details ad to which member of staff has dealt with which aspect of the build, which is fantastic. If there are any issues you know who is accountable (There were no issues whatsoever with mine!)
The packaging of the PC was also fantastic, with safety precautions taken at every turn. Packed in tightly, along with extra foam inside of the pc to ensure that the individual parts don't get bumped and jolted along the way. Having had my pc for a week now, and it being in use almost constantly, I have had no issues whatsoever. Performance is as you would expect from the specs, there have been no overheating issues, no failures.
The price was extremely competitive here too. Considering the time and testing that goes into it I was extremely impressed with the price. I could barely have done it cheaper myself even with the man hours.
In short. 5 stars. Highly recommended. Great work.