Went to PCSpecialist because I wanted a solid-state drive and couldn't get a laptop with a big enough drive (biggest elsewhere was 256Gb and I needed about 500GB)
Specifying on-line was easy and a couple of queries resolved speedily using on-line chat function. Impressed by number of options available to select.
Order dealt with on schedule and kept informed as it went from stage to stage. Eventually delivered on time and in good condition. Working well.
Would use PCSpecialist again and recommend them to anybody, particularly those who want something a little different to a bog standard spec.
Had to wait three weeks for it to arrive but we'll worth it. I ordered a 17.3 Clevo and am very happy with it
Got my first gaming laptop from PC Specialist following a recommendation of my colleague. The purchaice process was straightforward. It was very easy to choose the components and make the order. The pages are written in a such way that everything loads smoothly on even not the best of Internet connections. The number of options is quite amazing - you can specify in the utmost details the set up of the machine. And the selection available is pretty large - from the budget solutions to high-end machines. The prices provided are the best on the market. I have checked other similar sites, but on all of them you either get a worse selection of components or the prices are higher or even both.
The delivery options are also nice. You can have your regular Monday to Friday delivery, or if you are busy during this time you can have it delivered on a weekend. Also it is possible to get your order yourself, but this was not an option for me. Since I was not available during the working days during the week, I ordered a Sunday delivery. There is a tracking of the order available on their web site and your also get the email notifications regarding the status (if they started building the machine, if it is ready for the internal testing, if it is dispatched for the delivery). And guess what, not only did they manage to deliver on time, but they actually delivered it one week earlier! The laptop came in a nicely bump-protected package.
The performance of the machine surpassed all expectations. Even though it is closer to the mid-range, it is perfectly possible to play all the latest games on maximum settings. The cooling system works great and is pretty silent.
Overall I have to say that PC Specialist has provided a perfect service from the moment of purchase to the actual product experience. Would order again and highly recommend to others.
I ordered my self a new laptop for work and home. PC specialists had a very good base system when i selected the laptop i wanted and the additions i could select made it even better as I could get a laptop to the spec i wanted for a very good price. Build time from ordering to delivery was a bit long but when i contacted them they did say they where really busy (which with the laptops and pc's they offer at the prices they offer i can understand why).
I will 100% use them again and would not hesitate to use them when i need pc's or laptops for my company.
Great PC, great performance, great price. Just took a couple more days than I would have liked but within estimated shipping timer parameters.
This company is very friendly towards people who have very little experience in the PC build field and roughly guides them through the process of building a PC they want part by part. Although you don't find out if it's all compatible until the end of the build menu, it's still a good process.
The after care is very good as they respond to emails and give you tools to test the systems of the PC if something goes wrong, but they can be a bit slow in responding.
Being a first time buyer through PC Specialist, I wasn't sure how long the creation and shipping of my computer would take, though I can happily say now that it was easily worth the wait. The computer runs perfectly and it shows that a lot of care is taken during the manufacturing and delivery of the pc to ensure that everything arrives in perfect condition.
Product was exactly what I wanted website was very easy to use and I liked that I got to choose what I liked instead of being shown certain products I was kept updated as to progress of my product and was received faster than was anticipated I also received free game which was a welcome surprise my pc is running very smoothly thanks
Excellent service from start to finish. Great product does exactly what I wanted it to and top quality
Very good communication, computer is just what I expected and fast and efficient delivery with great comms again. Help line also very good and prompt to resolve issue (my own doing I might add).
Computer performance is really good.
great service, fast delivery what more can i say. 2nd computer from them.
I called PC Specialist a couple of times for help with choosing my specs and they were very helpful. They understood what I wanted the PC for and knew how to optimise it for that. They also avoided putting unnecessarily high-spec parts in to save me money.
The machine arrived within the stated time frame and is running well.
I'm particularly impressed that their guarantee doesn't prohibit opening the case and putting my existing data drive in. Some companies won't allow that. This was in fact an essential requirement for me, so I'm very glad I found PC Specialist.
I also added up the cost of the parts I'd ordered and deduced that their labour rate is very reasonable.
The PCSpecialist website is the best I've ever come across.It enabled me to put together a really good desktop pc at a very reasonable price. I have no great knowledge of the workings of a computer other than an amateur interest, the help and instruction I have received whilst putting this PC together was priceless.This turned a daunting task into a thoroughly enjoyable experience.
This was my second desktop with Pc Specialist and I could not have been happier. Great work and great service . PC build quality is second to none and delivery is fast and totally in time.