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pcspecialist.co.uk

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1446 Reviews
  • Easy to use website
  • Fast
  • None
  • Long build time
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    1446 Reviews
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    • More +
      19.09.2014 11:19
      Not Helpful
      (Rating)

      Advantages

      • "excellent value for money"
      • "comfortable keyboard and mouse pad"
      • "large memory capacity"
      • "integrated number pad"
      • "much quicker and quieter than my previous laptop"

      Disadvantages

      • "there doesn't seem to be any indication of whether the caps and numbers locks are on"

      A customised, cut-price computer - what's not to like?

      My son bought his laptop from you about five years ago, so, when I needed to replace my own laptop, I asked him to order one from you (it's wonderful that you can specify exactly what you want, but I'm not sure I would have been able to do it myself). The result is a machine that perfectly matches my needs, at a extremely affordable price. I'm delighted (though my son is upset that it's so much cheaper than the one he bought five years ago!).

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      18.09.2014 12:07
      Not Helpful
      (Rating)

      Advantages

      • everything

      Disadvantages

      • none

      if you going to buy a computer, you have to visit this website !!!!

      Just excellent, well-built, very fast, is beautiful. Many thanks

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    • More +
      16.09.2014 08:34
      Not Helpful
      (Rating)

      Advantages

      • "Great Communication"
      • " solid PC"
      • "Well built"

      Disadvantages

      Good value, great service and recommended!

      Extremely handy to be able to create the exact specification you need on the web site. The PC is well built and obviously with quality components. Quite rare these days to get exactly what is promised, but you certainly do in this case. The machine was extremely well packaged for delivery, with clear instructions for those not so familiar with setting a PC up.

      Hard to comment on the after sales service, as the machine has run faultlessly so far!

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    • More +
      15.09.2014 21:51
      Not Helpful
      (Rating)

      Advantages

      • "totaly custom"

      Disadvantages

      • "not brilliant customer service"
      • "can be slow at arrive"

      Good product, customer service not brilliant

      Very happy with my laptop, it took slightly longer to arrive than estimated, i was told my cpu was end of life and to arrange a different cpu, when i phoned i was told it wasn't end of life just out of stock. I upgraded the cpu to avoid waiting for more stock and my order was prioritised for the inconvenience. It arrived shortly after. There was a slight problem with the card reader and the customer service advisor couldn't really help, he just said i must be misunderstanding what i had ordered and he didn't really help me at all.

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      15.09.2014 17:09
      Not Helpful
      (Rating)

      Advantages

      • "Well built system"
      • "Good prices"
      • "Simple and comprehensive website"

      Disadvantages

      • "Two weeks for delivery (although well informed)"

      Well built system, good price

      I ordered my new PC from PC Specialist last month and it arrived in the indicated time-frame with the correct components and was well built.

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    • More +
      14.09.2014 22:56

      Advantages

      • "Completey Customisable "

      Disadvantages

      • "Can be slow to arrive"

      Very good laptop, slightly slower delivery than estimated

      Very happy with my new laptop once i received it, it took about 2 weeks to get it, there was a problem with the cpu which i was told was end of life and i was to call to arrange a different one, when i did i was told it was just out of stock, so i upgraded to a better cpu and the order was then prioritised to make up for my wait and i had it within a few days after that. Ive only had it for about a week and so fas am very happy, I will definatley use again next time.

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    • More +
      13.09.2014 15:06

      Advantages

      • "No ugly logo on it"
      • "Feels well made"
      • "Good battery life"
      • "Looks nice"
      • Fast

      Disadvantages

      • "It uses %100 of the disk on startup"

      Small niggle with the production tracking details but very pleased with the laptop!

      I bought this laptop as I'm starting university this September and will need one for my course and various other applications. We used to have a low budget Sony vaio laptop but it slowly started to stop working recently and had become very slow. I used to use it to edit photos on Adobe lightroom and photoshop. Towards the end of that laptops life i became interested in video editing but the laptop was not capable of running any video editing software. So when i came to buying this laptop i was looking for a computer that would be able to handle such software. I decide to get a quad core i7 processor and 16gb of RAM as these are the most important components that editing software use. When ordering the laptop it was helpful to see the average lead times for dispatch so i could estimate when it would arrive although PC Specialist's production tracking information was not so helpful as after it had been processed in a day it continued to be in preproduction for another two weeks. After this time it changed to "in building" which i later found out to mean it had been actually been built and not presently being built. This seemed rather counter intuitive. Any way once it had reached this stage it was only another 2 days for it to have been dispatched. When it arrived i was surprised as to how nice and solidly built it felt. I uninstalled the antivirus software already on the laptop and replaced it with norton. I also downloaded microsoft office, adobe lightroom and adobe premiere pro. Lightroom ran fantastically and Premiere pro ran very competently too even though it is very intensive software. I am very pleased with the laptop.

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    • More +
      13.09.2014 14:13
      Not Helpful
      (Rating)

      Advantages

      • "Good price"
      • "Easy to use website"

      Disadvantages

      • "Touchpad button seem a bit sunken in"
      • "Long build time"

      Overall good service and product

      The website was generally easy to use. Incompatibility was shown before checking out so that you could check the specifications again. I did quite a bit of research into laptops before deciding to use PC Specialist. I ended up choosing the specifications below which are better and cheaper than any of the other laptops I found on other websites. It has not caused me any problems so far and it a very fast laptop.

      However, the buttons below the touchpad seem to be a but lower than they should be but PC Specialist confirmed they are not. They still feel like it and look like it is. In addition, it took over two weeks for it to be dispatched.

      UltraNote: 15.6" Matte HD LED Backlit Widescreen (1366x768)
      Intel® Core™i5 Dual Core Mobile Processor i5-4340M (2.90GHz) 3MB
      8GB KINGSTON SODIMM DDR3 1600MHz (1 x 8GB)
      INTEL® HD GRAPHICS MEDIA ACCELERATOR 4600
      500GB WD SCORPIO BLACK WD5000BPKX, SATA 6 Gb/s, 16MB CACHE (7200 rpm)
      UltraNote Series: 8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
      Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
      ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
      Intel 2 Channel High Definition Audio + MIC/Headphone Jack
      GIGABIT LAN & WIRELESS INTEL® N-7260 (300Mbps, 802.11BGN) + BLUETOOTH
      2 x USB 3.0 PORTS + 2 x USB 2.0 PORTS AS STANDARD
      UltraNote Series 6 Cell Lithium Ion Battery (62.16WH) (Up to 7 Hours)
      1 x UK Power Lead & 65W AC Adaptor
      Genuine Windows 8.1 64 Bit - inc DVD & Licence
      Windows 8.1 (64-bit) DVD with paper sleeve
      3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
      Total Order Price £573.00

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    • More +
      13.09.2014 12:40
      Not Helpful
      (Rating)

      Advantages

      • Customisable
      • "You build the PC you want "
      • "Value for Money"
      • "Step-by-Step ordering system"
      • "Excellent Website"

      Disadvantages

      I Would highly recommend PC specialist to anyone wanting a customised PC.

      My son was looking for a new desktop for gaming. before he had the Dell Alienware. We researched lots of websites...Then we came across PC Specialist, the website was fab and made things so much easier, especially with selecting the components. We rang them a couple of times with questions and the service was fantastic. We received the PC which was excellently package, which was a worry as it was being shipped to Spain, it was easy to set-up..so far so good and one and one happy son....I´m in the market for a new laptop and will most certainly be using PC Specialist

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    • More +
      11.09.2014 08:24
      Not Helpful
      (Rating)

      Advantages

      • "Value for money"
      • "Latest components"
      • Customisable

      Disadvantages

      Fantastic value for money

      Having seen so many positive reviews while researching for my next laptop, I gave PC Specialist a go and was not disappointed. Selecting each component was a good learning experience as I had to research whether it was or wasn't a good thing to have, but in the end I had the specs of an ideal machine for just over a grand - way cheaper than equivalent big-name brands.
      There was an issue with a sound card driver on arrival, and it needed to be re installed, but after that everything was perfect. It is silent, incredibly fast and powerful, with a beautiful hi def screen - playing games like Skyrim is a totally new experience!

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    • More +
      08.09.2014 15:44

      Advantages

      • "Fast to order"
      • "Easy to use Website"

      Disadvantages

      • "Wait time is way too long (19 days)"
      • "An appaling customer service team (Apart from Mustafa)"

      Don't judge a book by it's cover.

      I first ordered my computer and thought I can't wait to get this - then a whole load of problems happened - that it took 5 customer support agents to get it right, until I spoke to Mustafa who is the manager their and he does an amazing job and made sure that I got my computer, he went above and beyond on the phone, emails and live support chat to fix the occurring problems that kept happening with my order until I felt I was a valued customer. Looking at the whole order I would give an overall rating of 7/10.

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    • More +
      08.09.2014 12:51
      Not Helpful
      (Rating)
      1 Comment

      Advantages

      • Fantastic
      • "No problems throughout the whole thing"
      • "Come with a warranty "
      • "Email updates"
      • "Well packaged"
      • "Finance options"
      • "You can make it your own thought customising"
      • "You can keep track of your order for every stage "
      • "Website is easy to use"

      Disadvantages

      Brilliant site for customising laptops and great service.

      Pcspecialist is a great site to use for customising laptops and pc's. The website is easy to use and fiancé options available. Making it your own is brilliant because you can have whatever specs on it. Lots of different styles to pick from aswell. When the laptop came it was well packaged. It come with a full manual and disks to start it up. The graphics and sound is really good and it's brilliant for playing games on and browsing. There is nothing bad to say about this company. 5* service. Would definitely use them again.

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      • More +
        08.09.2014 10:06
        Not Helpful
        (Rating)

        Advantages

        • "Excellent website & order tracking system"
        • "Top quality builds"
        • "Top quality parts"
        • "Great customer service"
        • "Customise your PC how you want"

        Disadvantages

        • "Fairly long lead times"

        Quality parts, quality builds, quality service

        Think this is about the 7th or 8th machine I've now bought from PCS (I order them for my employer too) and am very happy with every single one of them. They don't use cheapo parts, only quality ones, everything is taken into careful consideration - including (importantly) the power supply which many suppliers often overlook. They don't load your PC up with "junk" programmes. Furthermore, the machines are all built beautifully - my new desktop had all the wires neatly tied out of the way, I couldn't have built one better myself.

        Should you want to perform a fresh install, all the necessary drivers for you particular machine can be downloaded through the PCS website by logging into your account. So may details that make for an excellent experience, I would honestly never buy a PC from anywhere else again, I can't fault PCS.

        Of course because these are custom machines, you're going to pay a little more than elsewhere and the lead times are much longer. But this is all perfectly justifiable and the products are well worth the wait.

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      • More +
        07.09.2014 12:44
        Not Helpful
        (Rating)

        Advantages

        Disadvantages

        I would highly recommend pc specialist to anyone buying a new pc

        I recently ordered the Vortex IV gaming laptop form pc specialist .I was extremely impressed with pc specialist. The website was really clear to understand and simple to use, giving you a wide range of choices to pick from, whether you want a mid range pc or high end pc. I was bale to customize to my liking and needs. What I really liked about it, is the fact when you are finished customizing the pc, they gave recommendations on ways to reduce the amount of money you spend, as there may of been an extra you don't need, which is very heloful. I went for the 5 day working dispatch and I was surprised to that my laptop, which is the vortex IV, came within about 4 days in the same week I ordered it, considering there was a bank holiday. The laptop was extremely well packaged and protected in my opinion. First thoughts of the laptops is that it looks great and is very well built. I am impressed with the overall speed of the laptop and how quiet it is. I also love the back lit keyboard. I found no problem setting it up as it was just a few minutes entering product keys and off I went.
        After a few days of using the laptop, I found no problems with it and I am able to play high performance games on it such as battlefield or minecraft at the highest graphics settings. The speakers are amazing considering speakers on most other standard laptops are pretty dodgy. I bought my laptop for about £1800 including accessories to go with it, and in my opinion it is worth every penny. Even better, is cheaper than most high street names like pc world.

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      • More +
        07.09.2014 12:30
        Not Helpful
        (Rating)

        Advantages

        • Reliable
        • "Well packaged "
        • "Excellent service"
        • "Excellent built quality"

        Disadvantages

        I would highly recommend pc specialist to anyone considering of buying new pc.

        I recently ordered the Vortex IV gaming laptop form pc specialist .I was extremely impressed with pc specialist. The website was really clear to understand and simple to use, giving you a wide range of choices to pick from, whether you want a mid range pc or high end pc. I was bale to customize to my liking and needs. What I really liked about it, is the fact when you are finished customizing the pc, they gave recommendations on ways to reduce the amount of money you spend, as there may of been an extra you don't need, which is very heloful. I went for the 5 day working dispatch and I was surprised to that my laptop, which is the vortex IV, came within about 4 days in the same week I ordered it, considering there was a bank holiday. The laptop was extremely well packaged and protected in my opinion. First thoughts of the laptops is that it looks great and is very well built. I am impressed with the overall speed of the laptop and how quiet it is. I also love the back lit keyboard. I found no problem setting it up as it was just a few minutes entering product keys and off I went.
        After a few days of using the laptop, I found no problems with it and I am able to play high performance games on it such as battlefield or minecraft at the highest graphics settings. The speakers are amazing considering speakers on most other standard laptops are pretty dodgy. I bought my laptop for about £1800 including accessories to go with it, and in my opinion it is worth every penny. Even better, is cheaper than most high street names like pc world.

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