Newest Review: ... pleasantly surprised. The build function is great, you don't need to worry about if one component will work with another ... more
Member Name: Jwoodcock
Advantages: Bang for buck, customer service, communication, decent to navigate website
Disadvantages: Slight lack of info on products but not a huge concern, just a suggestion
Came into a small amount of moolah recently, and decided to set up my own machine as an investment for some freelance video editing and animation work, and also because I'm a bit of a flash b@st#rd and wanted a nice new computer!
I've used Macs and PC's before using a Mac Pro at work, and having a Macbook for private use, but I plumped for the PC this time purely for bang for buck really.
I'd been put off for a while due to horror storys and also personal experiences with the old family PC which is an absolute nightmare but what would you expect with 6 users?!
This baby was going to be all mine and mine alone, I spent just over £1.5k, but got a high end graphics card, beautiful case, 16GB ram, a lovely quick Quad core processor i7 I believe, and 2x 27" monitors (!!) which are, by the way, absolutely stunning I must say.
When I first search around, I visited a few sites, all rather good in their own right, but the spec I wanted was coming out at well over £2.2k+ if I added the monitors.
I came across PC specialists by a google search I think, and chose an editing machine and ramped it up to the spec I desired. I'm pretty tech savvy but wasn't in the slighest when it came to processors and all that malarky, I use complex animation software but I'm just the user, I don't have a clue how it does stuff!!
But this wasn't an issue, (with the aid of simple researching via google) I was able to choose the right elements of my prospective machine with relative ease, although alot was a bit of trial and error I must admit, (seeing how much my selection added to my total cost and deciding whether I could afford it was I am embarrassed to admit a tactic for a few decisions!) however this wasn't an issue as I had a few nerdy friends on standyby guiding me along.
I was particularly impressed when my selection came back from its "compatibility testing stage" and the company informed me I had chosen something unnecessary and recommended a cheaper alternative. A nice touch indeed and I appreciated it.
If I were to suggest improvements, I'd perhaps say a bit more info on various Graphics cards, etc would be nice (but I suppose if you're building a custom pc maybe you should know more?) either way it would be a nice feature, perhaps pointing out a few of the biggest advantages for example.
My order was placed, and the contact I recieved was second to none, emails to advise me of what stage my computer was at, and then again to reassure me that it wouldn't be long before it was delivered. A small delay sue to an out of stock part was an uncontrollable variable which wasn't an issue and didn't affect the delivery estimate, but I still recieved an email to inform me of what was happening.
Once my PC was delivered, and set up, (again very well packaged and with decent information and "welcome pack" from PC specialists themselves. Decent guide and what seemed like a genuine desire to make the customers experience as good a one as possible.
I had one or two smallish queries, which I thought I would ring up for, A lad named Jack, was extremely helpful answering my question and assuring me when I tried defending my reason for calling that "there are no silly questions when you've just spent fifteen hundred quid" Touche Mr Jack, touche. a very personable service, with exceptional products and truly lovely ethos about them.
I'll struggle to spend £1500 and be as happy with my entire experience, and fingers crossed I'll have a nice bit of kit for many years to come.
I've not reread this, so apologies for any mistakes and poor syntax!
Hope this helps people, and Merry Christmas
Jack (not the PC specialist employee guy - just an equally awesome name, and yes we did share a few seconds of name related banter and yes it was memorable)
Summary: Brilliant, super, marvellous, well done PC Specialists, (fingers crossed I'm not proved wrong!)