Newest Review: ... process was easy and the technical assistance received from their online support pre-order was also extremely helpful in ... more
Professional and Well Recommended
Member Name: saresypie
Advantages: Kept well informed of progess. Fast and professional service and support.
Disadvantages: Only the waiting time for customer support, but it really wasn't that bad.
PCSpecialist was the first obvious choice for me to replace the family computer, having received a computer from them several years ago as a christmas present from my Dad. The website was simple to use, even for someone with only a small knowledge of the different parts that make up a computer and each part was clearly explained. It was particularly helpful that systems requirements were pre-set to play my favourite games.
I was kept well informed of the progress on my order, and I was particularly pleased that I was given a specific date and time that my computer would arrive.
The PC was simple to set up, looks great and excels all our requirements as a family.
When I set up the computer there was an error and the hard drive could not be found. I rang customer services on a number that was simple to find in my welcome pack, and even though I was on hold for around 10mins, the problem was quickly resolved in a polite and professional way.
I would absolutely recommend using PCSpecialist to friends and family, and would no doubt use it in the future. (Order no 499655)
Summary: Very professional service, simple to use with lots of imformation on the website.