Newest Review: ... but by the time we came to the price, I could have bought a car. The same quality, components at PCSpecialist at a very ... more
Member Name: Blackbird_52
Advantages: Advice, choice, on time, don't push you to spend, excellent delivery, deal with a return promptly..
Disadvantages: Not the cheapest telephone line (I get 'normal' landlines free on my contract.)
I have just had my third computer from pcspecialist.
The first and last were 'workhorses', although the last a 'mini' format.
The middle one was supposed to be an interface for the TV.
In each case the computers were built to spec on time.
The first one is still working well. The third is new, so not much experience yet.
Their systems keep you well up-to-date with progress and delivery. (This for me, at least, was organised to within a one hour time window. No need to hang around all day! And the last one was during some snow, when they are based in the - albeit beautiful - sticks in Holmfirth.)
The team were very helpful in assisting with the specs and not necessarily trying to push me to buy the most expensive items.
They were also very helpful in assisting me with how to upgrade my first computer with them (now a few years old.) I am not a complete beginner when it comes to hardware but it might seem so to an expert! The advice was given with no sense of making me feel a fool.
They sent out small items relating to the upgrade without even charging.
The story of the second computer has good and bad aspects.
I have no doubt that it was according to spec; it was on time.
However, one point made it unsuitable for the purpose of being a TV computer - there was some fan noise. It needed to be absolutely silent (well, silent enough not to be aware it was on.)
I had specified this when ordering.
So, sad though it was, I took it back.
The most important point here is, however, that they took it back without a quibble.
Good for you pcspecialist!
(I eventually solved the interface requirement via a 'smart' DVD recorder - but they didn't exist when the computer was first ordered.)
So, I would definitely recommend them and will continue to buy from them.
Summary: Good service. I recommend and will continue to use them.