Description:Online shop for pets.
Newest Review: ... reviews have saved me a lot of time and money. Petplanet sells a huge range of goods for dogs, cats and all small animals, ... more
Customer petplanet.co.uk Reviews (51)
by - written on 16/05/13 (Very useful, 74 readings)
Petplanet has been established for about 14 years and currently boasts over a million registered members. It's one of the biggest online pet retailers in the UK. I've been shopping with them for several years now and it's the first site I go to if I want to look for anything for my dogs. One of the best features is the number of customer reviews on the products. When you shop online you do miss being able to see and handle the product and I find that honest customer reviews are very helpful. If I'm looking for something that my dog can't chew for instance, a quick look at the reviews will always enable me to see if the product is going to be suitable or ... Read the complete review
by - written on 04/06/12 (Somewhat useful, 132 readings)
Terrible experience from this place, I would not use if at all possible. My experience: Placed an order online, 2 weeks later, no contact from them and no goods. I email to enquire as to where the goods are ... no response. Two days later a dispatch email is sent, two days after that 1 out of 10 items I order is received. No other items follow, so I email again, this time I get an email back saying we will get back to you ... 3 days later I get told I have received said items. So I call to ask why I have been charged for items I have not received, no apology, but a nice admittance that they hadn't bothered to get back to me. Upshot from the conversation is utter surprise Read the complete review
by - written on 08/01/12 (Very useful, 133 readings)
Pet planet is a website I came across when I was looking for a crate for our young dog we were about to get. We had meet Banjo at a re homing centre near us and although we knew he was going to be hard work there was just something about him we liked. We had to get a crate he was a very bouncy dog who loved chewing toys I couldn't take the chance on a night. Whilst searching for a crate Google brought up pet planet that was at the time reducing their crates. So I had to have a look. -----The Website----- My initial opinion of the website was it looked a bit messy and over full. My eyes didn't know where to look they were darting all over the ... Read the complete review
by - written on 16/05/11
I have been shopping with PetPlant for 4 years and have never had any problems with the service or the products. Delivery is always prompt and items well packaged. The range of products is wide and offers a good choice of quality/cost too. I can't fault the service, products or value of money. The reviews on the site are really useful too, obviously written by genuine pet owners wishing to share their honest opinions. The site is easy to navigate, descriptions are clear and the photos are a real help. I would certainly recommend PetPlant to others and will continue to use the website for all my pets needs.
by - written on 27/04/11
Especially since I had a bad experience with a bogus pet supply company, I appreciate PetPlanet even more. I've ordered from them twice for rather large items. Each time the goods arrived quickly and as described. I've spoken on the phone once to them and customer service was friendly and efficient. These people are great!