Newest Review: ... based on its use of the delivery service Yodel - when I placed my order, the delivery I was offered was Royal Mail, which ... more
ABSOLUTELY TERRIBLE CUSTOMER SERVICE
Member Name: lucky19681
Date: 23/01/13, updated on 03/02/13 (31 review reads)
Disadvantages: Terrible customer service, Rubbish quality products.
DO NOT USE or on your own head be it, you have been warned.
I purchased not 1 but 2 42" TV's just before christmas, Delivery was very slow not the delivery time promised on ordering, carefully working out finances, and going through quidco and getting a promise of £25 cashback was within my budget, i got an email from quidco to say Sorry PIXMANIA are refusing to pay as you have already got cashback from another company called petoba, this transpires that they are an affiliate company and they got the cashback instead of me!! SO I SAY TAKE IT UP WITH THEM, I want to return the items for a refund as TV's are very poor quality and picture!! They said because it was just out of the 15 day return period, they are not doing anything about it, WHERE is the justice in this country, this has caused me a lot of distress that i can do without. DO SOMETHING ABOUT IT, !!!!!
I WANT TO KNOW WHEN THIS COMPANY WILL BE SHUT DOWN, THEY DO NOT DESERVE TO TRADE
Further to my review, i have been informed it is illegal, to supplie goods in the uk without a fitted plug, TRADING STANDARDS and OFFICE OF FAIR TRADE are now dealing with it.
Summary: ALL ROUND TERRIBLE