Newest Review: ... lack of response or communication. Lots of bad review of the seller (EntWarehouse) on Play.com but since my order was ... more
More money to play with play.com!
Member Name: blonde_girl774
Advantages: Easy to use site, great range of items, cheaper prices than other shops/sites.
Disadvantages: Not quite as developed a range as some sites.
The site itself is very simple to use and visually appealing too. The homepage offers a search option as well as highlighting the most popular or newest items in each category for easy access to new releases. The search option is located on the left hand side of the page and consists of a box where you can write the title of the item you are looking for as well as a second box with multiple options as to the classification of your item (e.g. DVD title, DVD actor, DVD director, etc). Below the search option it also informs you of what is already in your shopping basket and the total value of the basket so far. If you donít wish to search directly for the item all the categories of items sold on the site are listed along the top of the homepage. Therefore you can merely click on books for example, to view new releases, top sellers, coming soon and editorís choices among others. I always find this part useful when Iím not sure what to buy as a present for someone. Once youíve searched for your item youíll be presented with a list of options featuring a photo and the basic details of the article, including the price and whether or not it is in stock. After locating your item you merely click on the ďbuyĒ icon to have it added to your shopping basket.
Once youíve filled up your shopping basket youíre ready to do your credit card a bit of damage by clicking on the checkout option on the left hand side of the page. In order to purchase an item off the site you need to have an account with them which is fairly easy to set up. The first details that the company need are your email address and a password for the site, secondly youíll be asked to enter your basic details that are required by most companies such as address, phone number, etc. Thirdly you need to enter your payment details (all major credit cards are accepted including Solo) which are kept on file for future purchases, not the safest option quite possibly but Iíve never had any problems with it. After youíve purchased your item youíll be sent an email of confirmation and also a code which you can use to check the status of your order.
In my opinion the prices offered by play.com are extremely reasonable. On the majority of items including new chart CDs and DVDs youíll find that you save between £1 and £5 compared to high street stores. On bigger items such as box sets and computer games Iíve found that I can save up to £30 by ordering off the site and the same applies to older items which very often high street stores do not always have in stock. Postage is free on the site which Iíve found really refreshing compared to numerous other sites that charge up to £4 for delivery.
This site allows you to pre-order goods that havenít even been released yet and as soon as they are theyíll be posted out to you. Iíve found this really advantageous with CDs as theyíre generally released on a Monday and I could be playing them on a Tuesday morning!
The bargains section offers some really great deals and views items that arenít overly old at the same time. Around Christmas time they have some really great bargains, just to give you an idea theyíre offering The Simpsons DVD series on a buy one get one free deal at the moment so get stocking up!
If you do have any troubles with the site at all then have no fear, thereís a play.com helpdesk which allows you to email the site or phone them to enquire about your order. Iíve never had to phone them but when emailing them Iíve always received a reply within 48 hours.
Iíve made frequent purchases on this site over the past couple of years and can honestly say my experiences have only ever been pleasant. Each time Iíve placed an order Iíve received an email confirming my order and then a later one informing me that itís been dispatched. Iíve never had to wait more than 4 days for any item apart from when one was out of stock but play.com kept me fully informed as to the whereabouts of the item.
With regard to the actual website Iíd say itís really easy to use, even my mum who is a computer novice has made a purchase off the site. By using a simple search and a couple of clicks you can have the item being posted out to you, all in the space of about five minutes. Product information supplied on the website is really useful too and is equal to the majority of music sites out there with track listings being supplied for example.
Play.com does have a huge range of goods on offer with practically every CD and DVD available on the site. Itís recently become a lot more up to date and now stocks modern appliances such as ipods, mp3 players and playstations too. In comparison to other sites Iíd say itís much cheaper in general, Iíve never found an item thatís cheaper on Amazon or CDWow either so Iíd certainly recommend checking it whenever youíre shopping about. The added bonus is that once youíve got an account itís even quicker to buy when youíre in a hurry!
Summary: An online store based in Jersey offering music, films, games, etc.