play.com (Play.com)

Member Name: clara29

Product:	Play.com
Date:	21/05/09 (4 review reads)
Rating:

Advantages: reliable, easy to navigate and free delivery!

Disadvantages: I am not a particular fan of playtrade

I had always been an avid user of Amazon and ebay for buying cds, dvds and books, and quite happy with those sites too. A colleague at work kept receiving parcels and she told me it was from Play.com and she had done all her Christmas shopping there. So I checked it out and ever since have become a regular user. In fact I use it over Amazon now.
Firstly the basics: Play sells (deep breath): cds, dvds, blu-ray, books, concert tickets, games, electronics, computing, gadgets, posters, mobiles, clothing, downloads, software and games (phew!) You can even buy gift vouchers.
I really only use it for cds, movies and books though.
The site is laid out really well and its extremely straightforward to use.
Prices are really competitive and best of all delivery on everything is FREE!
So its great because the price you see is the price you pay, no extras when you come to check out.

They have also got a section called Playtrade which is an online marketplace. I have used this once and didnt get my item delivered despite it saying it would take 2-5 days. Couldnt get a response from the seller either. Luckily play stepped in and it was resolved. I just personally wouldnt use playtrade again but Im sure plenty of people have and its been just fine.

Delivery is always super quick on items that are in stock. If its not in stock, it will tell you when you search - not when its too late and you have already paid.

Great straightforward reliable site - I love it

Summary: well designed site, very user friendly