straightforward good service (Pluggedin.co.uk)

Member Name: gobofraggleuk

Product:	Pluggedin.co.uk
Date:	15/03/03 (58 review reads)
Rating:

Advantages: Good prices, Very straightforward, Great Service

Disadvantages: None

I ordered a new Bosch freezer from pluggedin.co.uk on Tuesday. The website was easy to navigate and use. Within one hour of placing my order, I received a phonecall to tell me that the freezer would be delivered today (Saturday) and that the delivery men would call between 8 and 10am. At about 8.05, the doorbell rang and two very friendly and helpful delivery men brought the freezer in and unwrapped it for me to inspect it.
Very straightforward. Prompt, efficient, friendly. The website is not very well known but it is the online branch of Northern Electric, and so has the credibility of a big company behind it - very reassuring.
I should point out that the Bosch freezer was delivered by Bosch, and so credit for the courtesy of the delivery men doesn't necessarily go to pluggedin.co.uk - but still, it was all part of the experience and pluggedin.co.uk were also helpful to call me so soon after placing my order with accurate delivery information. The fact that I had no other interaction with them is testament to the fact that the process was so simple and trouble-free.
I will certainly use this website again if I require any other appliances.

Summary: