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retailgadgets.co.uk

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1 Review

Shop Type: Gadgets, games and novelty toys

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      21.08.2010 20:43
      Very helpful
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      All-round good shopping experience.

      Top notch service! I ordered an E-Lites starter kit from them on a Tuesday and it was delivered to me on Wednesday.

      This was probably one of the best things I have ever purchased and for me is a life changer. Ive been smoking since I was 15 for the past 23 years and have failed to quit smoking no matter how often I tried.

      I almost resigned myself to the fact that I will be smoking for the rest of my life however decided to purchase an E Lites electronic cigarette kit from their health & eco section to give it a try.

      After just a week I have cut my usual 20-30 cigs a day to just 5-6 and feel I can get this down to zero within another week!

      The service from RetailGadgets.co.uk was excellent, I phoned them up before I ordered to get some advice, and they explained the product to me in great detail as well as gave me a few pointers on using the device.

      When ordering online, you dont actually need an account with them so you can shop on a one-off basis if you want, although registering was simple enough so I did.

      The payment system was handled by Barclays under their system called "Barclaycard ePDQ" which basically means Barclays handles your payment rather than the retailer (similar to SagePay) giving you extra security and peace of mind for your payment details.

      Once youve completed your payment you get taken to a confirmation screen with your order details where you can print off your invoice. You also get an email confirmation of your order and a second email confirmation when your order is despatched so you get a good idea of the progress of your order.

      When the order arrives you also receive a invoice receipt with your order rather than just a simple despatch note - a small detail, but its handy nevertheless, as you dont need to go back online to print your own receipts off like you do with many online stores today.

      Delivery was only 99p which is a really good bargain and ideal especially if you are purchasing items below £30-40. Theres nothing more annoying when shopping online and having to paying £3.99 delivery for a £20 item!

      Overall, a very pleasant shopping experience and highly recommended.

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