by - written on 19/04/13
I've never used savapoint before, but I am now glad I did. Not only did my product code arrived via email quickly and fast, the price is also outstanding. I will highly recommend savapoint. Will definitely buy from them again.
by - written on 30/03/11
I ordered McAfee Internet Security 2011 (3 user edition) because their price looked competitive. However, the product I was sent was not the 2011 edition I had ordered but the 2009 edition. Not only that but I was charged the price for the 2011 edition which was £3 more. I emailed them but they did not reply to my email - I was just sent an acknowledgement. Finally I decided to give it a go and try to install it anyway. Surprise, surprise it was not compatible with my PC despite the advert on their website saying that it worked with Windows 7 - so now I'm going to have to order it again from somewhere else - probably Amazon. I've learnt my lesson so take heed - be warned. Their prices are cheap for a reason!
by - written on 18/01/10
Ok 1: they will debit ur account you will not get a conformation.2: mention tradin standards or your bank and they will stop your product being shipped.3: phone your bank wait 28 days and you can get the payment returned due to failure of the product to arrive (it will not cost you).4: a company where the online and telephone customer service can NOT communicate without a 2-4 days delay. you will NOT get a delivery date.5: they are entertaining and asinine.6: DO NOT BE THEIR NEXT VICTIMif you want a product go to a shop or amazon. for a few £1 you get a servicehttp://www.facebook.com/group.php?gid=285888603713&ref=nf
by - written on 21/09/08 (Useful, 195 readings)
NO NO NO NO NO I used to think price was important. Not so. The experience I had with this firm was beyond belief. You may order your goods and may get a fair product and price, but people DON'T BOTHER if you need to complain about anything. Aftersales service is not only vitually non-existent, but if you ... Read the complete review
by Alex, Doncaster - written on 17/04/08
I ordered some items from this shop on 2nd of april. Today we are 17th and still received nothing. On their website its written that delivery takes max 14 days, I wait 17! I called them today and they said they will send my order tomorrow! Why tomorrow! I paid on 2nd april! They didn't even apologize and were acting like nothing happened, like it was normal! Very bad shop. AVOID.
by Matt Jones - written on 04/01/08
This company is appalling - do not buy things from them. After ordering something and them taking payment I am still waiting three months later for the product. They claim that my bank had not authorised payment despite payment going out on the day of order and the bank providing authorisation codes to prove so. I phone them daily and await their promised reply which I never receive - the customer services is the worst of any company that I have ever dealt with.
by J Allsop - written on 14/06/07
Savapoint were OK until I had aproblem item, then the service was worse than useless.
by bluemello - written on 21/03/07
Bad customer service, e-mails not replied to,long delivery timescales not advertised on website,the list is endless1 star added because I have todo not buy from this site - you have been warned
by - written on 23/02/07 (Somewhat useful, 91 readings)
I placed an order with Savapoint on 5-6-07 for a set of ink cartridges for my Epson printer. They were delivered to me a full 55 days later!! All of my e-mails were ignored. I'd just about given up and written the money off when they arrived. If you are thinkig of placing an order with Savapoint I advise you to think again. Their prices ... Read the complete review
by ruth - written on 07/02/07
Really awful company. matter of non delivery now in the hands of my solicitor. Unable to communicate with their customers, and no-one 'in charge' to complain to. Dont shop there - you will regret it.
by - written on 03/02/07 (Useful, 118 readings)
Savastore is a company owned by Watford Electronics which was started in attic 35 years ago. Then the company sold electronic parts now it has moved into selling IT hardware. In 1996 website was opened by the company and few years later retail name was changed to savastore. The name is catchy however the service is ... Read the complete review
by - written on 02/02/07 (Somewhat useful, 104 readings)
I have just received my order from Savapoint. I bought a new DivX DVD player from them. I ordered it on Wednesday afternoon and it arrived at 1pm Today (that being Friday - 2 Days later). I was a bit worried by all the negitive reviews but thought that since they span over two years and there isnt that many of them I took the ... Read the complete review
by John Hart - written on 17/12/06
Wish I had never traded with this awful Company, it's absolute RUBBISH. I ordered a bluetooth dongle on 17 November. They took my money immediately and promised delivery WITHIN 14 days. A month has now passed - no dongle and not a single answer to my many emails asking the whereabouts of my order and, finally, my money back. Have now ... Read the complete review
by Dunc Stevens - written on 16/12/06
I ordered 3 ink cartridges from savapoint in Sept 2006,2 arrived Dec the 16th, They are totally incompetant, hopless service.I had to contact them by phone and was held on the line for over 30 mins, and still nothing was resolved.Most of the staff cannot speak English which is very worrying considering the volume of business they receive.
by Michael Chew - written on 09/11/06
I ordered a Viking USB memory stick/flash drive and had to wait 2 weeks for it to appear through my letter box, except it didn't I received another unbranded USB memory stick(haven't tried it yet to see if it works!) but there was no communication to say that they were to send a replacement product and when I rang them no satisfactory ... Read the complete review
by - written on 13/07/06 (Useful, 228 readings)
As a trader myself I should have known better than to deal with an Internet company without checking them out first but I slipped up and ordered a TV receiver for my PC. The product eventually arrived and was of very poor quality and was unable to pick up any signal from any station. (the aerial was tiny!) I sent the item back, recorded ... Read the complete review
by - written on 13/07/06 (Useful, 187 readings)
I decided to buy a 2Gb High Speed Sony Memory Stick from Savapoint on 1st June 2006 at a cost of £69.99 It was one of the best prices I could find online at the time, but I had never heard of Savapoint. I should have done my homework! Nearly two weeks later (13th) I got an email from them saying that I needed to send proof of ... Read the complete review
by - written on 06/07/06 (Somewhat useful, 101 readings)
Sells cheap unbranded goods that have no support. If they don't work you are asked to send back for 'assesment' - they promise to reimburse up to £5 of return postage. You wait 10 days for them to respond....nothing. You ring and they say they are waiting for a credit card number - er you took the order, why not use that ... Read the complete review
by - written on 17/05/06, updated on 17/05/06 (Useful, 88 readings)
The website is straightforward, and the ordering process is ok. My experience goes downhill from there!! My order took 10 weeks to arrive! They didn't communicate with me - I had to phone their office to get the info. All it would have taken is an email to explain the situation ... they did no such thing. The online ... Read the complete review
by - written on 16/05/06 (Useful, 111 readings)
The last few times I've shopped at Savapoint I've found their service much improved. The product range has expanded, the delivery time has speeded up to around 5-10 days and customer services have been helpful when I've had a query. The reason I've always shopped there is that they have good prices generally and since I'm ... Read the complete review
reviews about savapoint.com