Description:Online shop / Video games.
Newest Review: ... out on finance, i have already paid the deposit and set up the direct debit payments for it. After they closed ... more
Customer shopto.net Reviews (19)
by - written on 05/12/13 (Somewhat useful, 11 readings)
Right: I have been told by them that i should have access to my other account now (email@example.com), but i still dont. firstname.lastname@example.org, had a pre order for a Playstation 4, which i took out on finance, i have already paid the deposit and set up the direct debit payments for it. After they closed email@example.com account, what happened to that order? Is it still on there system, because if it isnt, they have taken my deposit and the direct debit is still active. I know firstname.lastname@example.org is still registered on there system because i can still get change password requests sent to my email, but no matter how many times i change ... Read the complete review
by - written on 23/12/12
terrible terrible customer service, unprofessional and incompetent.don't be fooled by the cheaper prices you will end up out of pocket and frustrated.
by - written on 14/12/12
Don't trust their sales. Often times it takes too long to dispatch because they don't have the stock. Often times their sales are just normal price drop. Meaning that after a sale finishes, the price remains the same as opposed to going up again. Which is customer misleading. Also I bought a game that was on sale and the next day from 15% sale they went even further - 60% sale. And they didn't want to give me back the difference. If something goes on a sale, you expect it to be real sale, not price crash again the next day for over 50% of it's worth.I posted this on the review site they advertise in their banner and they reported and deleted it! Just shows I'm right, screw ShopTo and avoid if possible. Anything is better than them.
by - written on 02/11/12
Ordered a game on Monday 29th Oct (fully paid) which had a delivery promise of being dispatched on that day, 5 days later and it's still classed as "processing". It is in stock but they are to lazy to send it or even answer emails.
by - written on 06/10/12 (Somewhat useful, 62 readings)
I recently pre ordered (more than 2 weeks before launch) a copy of FIFA 13 due for delivery on launch day (choosing to pay in advance via paypal.) When i didn't receive the item I called the customer services to find out why, whilst i was on hold for a total of 30 minutes, I was repeatedly told by the pre recorded message that if I pre ordered a game with ShopTo that i was guaranteed to receive it on the day of launch. Once I finally got through to an adviser I was informed that out of 15000 copies of fifa13 sent out, i was only the 21st person to call and complain that I had not received it (if 21 people call to complain and get through, that means there are a ... Read the complete review