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What an Underrated Website
Member Name: thegoodguy
Advantages: Competitive Prices, Free Next Day Delivery, Pre-order Bonus, Helpline, Membership Perks
Disadvantages: Registration Was a Hassle For Me
Shop late. Play tomorrow. Referring to their free, next day delivery service, that's ShopTo's slogan and after buying from them for a little over a year, they haven't lied to me once. ShopTo.net is a website that sells just about any video game on any games console, as well as selling the consoles themselves, console accessories, such as control pads, and gaming related goodies, such as figures, t-shirts and keychains. After years of buying from Game, HMV and Gamestation stores and shopping online from Amazon, TheHut and Zavvi, ShopTo.net, with their competitive prices, blows most out of the water.
Offering the latest games available for pre-order, as well as a bunch of cheap DVD's and Blu-Ray's, ShopTo is the only site I use to buy all my latest games, because of those little things they offer. Firstly, whether the game is for a PSP, PS3, XBox 360 or even a Nintendo 3DS, the pre-order price is always one of the cheapest found on the whole internet. A game that would be £45 in the shops and £35 pre-order from the internet sites like Amazon would be cheaper 7 times out of 10 for ShopTo. Even if it isn't, it's probably only by a pound or two more, but don't let that defer your decision to purchase something from their. While so many companies like to give pre-order codes, peaking at downloadable content (DLC) or a strategy guide, I reckon it's undoubtable ShopTo have the best pre-order bonuses. A DLC bonus is the least ShopTo will give you. Anything from busts and figurines, t-shirts, keychains, replica items, as well as those annoying small print strategy guides and DLC's are the norm for a ShopTo pre-order. I pre-ordered my L.A. Noire game from them, getting an exclusive, free t-shirt, costing slightly under £38, slightly more money than Amazon, who gave away an exclusive DLC, which is now readily available on the PS store. ShopTo, if the pre-order does not come at the estimated date, will credit some money into your account, so long as you've followed so many conditions, the main one being to use their expensive courier service. On another note, the courier delivery is default for purchasing consoles. Wouldn't want those postmen carrying them around now, would we?
Already released games are available to and there's a very high chance it's at a brilliant price. L.A. Noire, released around April/May is already under 30 quid. The recently released Call of Juarez game from July was under £37 and now under £20. Right now it's a few pounds shy of £30 on Amazon. Besides that, they have many games placed under special offer at some brilliant prices. Cleverly, the games nobody wants or released long ago are placed at the lowest prices and I must admit, I've suckered myself into buying some. As for the DVD's and Blu-Ray's, these are an okayish price, but sales are very sparse and sites like Amazon and TheHut are the premier ones for buying these.
One of the things i like about ShopTo is that they take care of their valued customers. They do this by having 3 membership brackets; Gold, Silver and Bronze. Bronze is the most tedious of the lot, as you would expect and doesn't give you anything. I guess buying less than 12 items a year isn't good enough. Sort of a waste, but the Silver, which I'm a part of, is brilliant. Silver members get slightly better deals and prices on most games than regular customers, as long as they buy over 12 and under 30 items a year. Most of these are slightly a pound less than normal price, but I've seen some £3 less. A monthly £1 voucher knocks the price down even more, so you can easily save your bus fare as a silver member. As for returning, £1.99 is credited in your ShopTo account, to cover some of the delivery price, which means even more money off future orders. An "exclusive" customer support number is given to Silver members. I have yet to use it but I'm not convinced. Finally, in the (likely) event that the Royal Mail strike, the item is sent via courier at no charge to you. It's the same one as everybody else gets in my opinion, except they probably just interact with you a little more. As for Gold members, it's pretty much the same perks as Silver members, except they receive £1.50 voucher and £2.99 credit for returns. Unfortunately, 30 products a year, the way to join Gold status, is to whopping a number to me.
The ShopTo community is huge, thanks to the forum on offer, where members can share there views on just about anything, whether it be games or life in general. Similarly, ShopTo TV is a service, completely free to even non-members, that has videos of gameplay experiences and trailers of the latest and upcoming games. I've made a few decisions on what games to buy and what to skip from this handy service. Naturally, these guys have social media services, with a Facebook and Twitter page as well as an app for mobile shopping on the go.
I've only ever had one problem with ShopTo and that was the registration process. Having to give card details up front left me a little sceptical, as only Play.com is the only other site I've been on that asks for card details during registration. The fact that they take out and instantly refund a pound really did irk me, seeing as I'm no master fraudster. After signing up, I found out I couldn't log on. After doing the whole process again, I still couldn't log on and later found out 2 of my pounds had been taken out from my bank account. Thinking I just may have been scammed, I phoned the free to phone helpline service, where the helpful staff sorted everything out for me, refunding my money and activating my account. Admittedly, a wrong foot to get off on, but the service I've received ever since has been the polar opposite of my first experience. Just a word of note that buying "instant access codes", an emailed code for the PS store or for XBox points, is impossible for 30 days, for some strange reason.
ShopTo, for a relatively unknown website, has some of the best customer service I've received from a website. I just can't believe I didn't find it earlier than I did, otherwise I could have saved a wad of cash, or at least make the numbers smaller on my statement.
Summary: You just may find yourself doing all your gaming shopping on here.