“ Fashion sportswear - clothing, footwear and equipment. „
I find it very difficult to find decent trainers at reasonable prices so when I found sportsmart on the internet I was impressed. The prices were reasonable, but the selection of trainers was poor. I ordered a pair of trainers and was told they would arrive within 2/3 days and delivery was free, which I thought was good. Sportsmart sent me an e.mail saying that they would notify me asap if the item wasn't in stock. 10 days later my trainers have still not arrived, so I e.mailed the company and received no reply. I then tried to ring them and found that their number wasn't even recognisable. So I cancelled my order. As for their customer service I don't believe it exists!
Hi all! My names Mark and I live in Cumbria. Round here we don't have many great shops so I've taken to online shopping in quite a big way. I've had a few dodgy experiences with online merchants but those that have been good have far outweighed the bad - shopping at Sports Mart has been one of them. I needed to get a present for my daughter Sally as it was her birthday and she had been moaning for a pair of Nike air max for kids. I'd was going to buy them from a catalogue but they were really expensive at £59.95. However after browsing on the web, I came across Sportsmart.co.uk and it looked like a really professional site with a real nice intro!! Anyway I found the same trainers there for £34.95 so i didn't hesitate in ordering them. Delivery was scheduled to take 3 days and 3 days later they arrived! However when Sally tried them on they didn't fit the best so I emailed the people at Sports Mart and explained what had happened. They promptly replied and told me to return them - I did so and was sent the correct sized pair in a matter of days. Anyway I have since ordered again from Sports Mart and will indeed do so again as the service is good and the prices are very reasonable.