streamlinenet.co.uk

Since I've signed up with Streamline.net 3 years ago, I have never experienced a problem, and get this, my websites have received a 100% uptime since, I bet not many web hosting companies can brag about that. I've been happy enough with streamline.net I now have a total of four websites with them. The price of less then £50.00 a year you can't go wrong so it's always tempting to register a new hosting package. Customer service has been pretty good to me. I usaully write emails late in the evening but I've always had a reply back by the following morning. The only downside to their customer service is you receive no help or support when trying to implement code ...  Read the complete review

Be careful of Streamline.net and read the small print. To begin with I thought they were a good company but they seem operate an obscure contract of automatic renewal every two years which ties you up for an additional two years with no refund and they have been awkward and uncooperative in a dispute. They can only be contacted using a 0845 number during my dispute as they instantly shut down the internet access to my account controls when I blocked the automated renewal payment. They are not even very good value for money as I am now with another company http://www.5quidhost.co.uk for a fraction of the cost on a 30 day only contract. This new host even provides a ...  Read the complete review

Dont use streamline.net . the main problem is the customer service . I have used them for several websites. Their hosting packages are ok but the customer service is very very bad, a few times i have call the customer service staff have been rude and unhelpful. However, the major problem I have had with them is cancelling hosting accounts (to move the website them to a new -better- provider). They expect you to phone their cancellations department and go through the whole thing and wont accept an emailed request. One case in particular annoyed (and still is annoying) me: I emailed to cancel the hosting. I did not get a reply (this was before I knew calling them was the ...  Read the complete review

I would normaly class myself as rational... but in my personal opinion Streamline.net should be thrown out of a broken window in HELL!!
That would sum up the level of service I have received. There customer service operators are way beyond rude(fact) and this has happened on many occasions which perplexed me as I am actually quite polite considering they overcharged me.... again. Biggest mistake signing up with these guys. If I could give them less than one star I would. On the plus side there control panel is good and easy to follow but God help you if anything goes wrong because you are likely to be met by an obnoxious techie. Maybe steamline should learn by 'pickawebs.com' chat instant messenger technical support. I spoke to them 4.30 in the morning and was amazed... now transfering all my domains. Grrrrrrreat!! :D

The way this company and it's employees operate is rude, unhelpful and downright underhand. I asked for domains to be cancelled via there support system and was given a phone number to cancel. I called the number (for which I was being charged) and was just left on hold for over half an hour by which time I gave up. I am an extremely busy person, with a job and a life, so I haven't got time to be on hold for god knows how long, waiting to ask Streamline to do what I had already asked them to do!! Shortly after this, I check my bank statement to find they had renewed the very domains I had asked to cancel and taken the money from my account without my knowledge. I called ...  Read the complete review