BEWARE! DO NOT USE STREAMLINE.NET (streamlinenet.co.uk)

Member Name: makadoo

Product:	streamlinenet.co.uk
Date:	07/05/09 (67 review reads)
Rating:

Advantages: none

Disadvantages: constant service issues, rubbish support technicians, no customer service

The way this company and it's employees operate is rude, unhelpful and downright underhand. I asked for domains to be cancelled via there support system and was given a phone number to cancel. I called the number (for which I was being charged) and was just left on hold for over half an hour by which time I gave up. I am an extremely busy person, with a job and a life, so I haven't got time to be on hold for god knows how long, waiting to ask Streamline to do what I had already asked them to do!! Shortly after this, I check my bank statement to find they had renewed the very domains I had asked to cancel and taken the money from my account without my knowledge. I called the phone number and waited, and waited until finally I got through to someone and explained what had happened. To my horror I was rudely told that I would not be receiving any refund - even though they could see I had asked for the cancellations - because its 'against company policy'. All I was asking for is some common sense to be applied but this company is all about taking your money and not about serving their customers. BEWARE!

Summary: Greedy B*stards